Oakville Chrysler Dodge Jeep Ram Ltd.

Great Experience I worked closely with Angelo and Umar trading in my car and buying a used car. Both were open, honest and answered all of my questions. There was no d I worked closely with Angelo and Umar trading in my car and buying a used car. Both were open, honest and answered all of my questions. There was no delay in their responses which was truly appreciated. It made the experience better then I would have expected while making such a large purchase.. Would highly recommend the dealership! Thank you! More

Zero star- the worst dealership I have dealt with. For a week Fais N Umar said there is an approval issue but they sold the car to someone else while he had the deposit on that car. While Fais was trying to week Fais N Umar said there is an approval issue but they sold the car to someone else while he had the deposit on that car. While Fais was trying to get answers and Umar kept making issues for almost a week until we had to personally confront them and that’s when we for to know that they sold the car. P.S. Umar clearly doesn’t have customer service skills- we brought in 2 deal and he had the audacity to tell our friend to just take the money back coz he didn’t want to answer the questions. Customer service/satisfaction 0, ethicis 0 communication skills 0 More

Gerat Experience I had a great experience with Angelo, Kathy and Umar. Very happy with the knowledgeable staff, service and my new car. They were polite, professional I had a great experience with Angelo, Kathy and Umar. Very happy with the knowledgeable staff, service and my new car. They were polite, professional and considerate of my time. More

Like Getting Ripped Off? Then Try Chrysler Dodge Jeep Ram If you like to get ripped off, lied, ignored and don't mind getting a irritating customer service then "Oakville Chrysler Dodge Jeep Ram Ltd." is the If you like to get ripped off, lied, ignored and don't mind getting a irritating customer service then "Oakville Chrysler Dodge Jeep Ram Ltd." is the right place for you. I am not sure how did they managed to find all these people with no ethics or understanding of business but what they do there is more like a xxxxxx business anyway. If you like find out more complaints, OMVIC court decisions and how this people can rip you off in other ways that can't imagine keep searching, the information is out there. More

One, Two, Three Strikes You're Out! BUYER BEWARE - While I think we are reasonable in our expectations, there has been a definite shift in the quality since the dealership was taken over BUYER BEWARE - While I think we are reasonable in our expectations, there has been a definite shift in the quality since the dealership was taken over by Cam. Extremely disappointing service and customer care, with some activities bordering on fraudulent. In the most recent interaction, after making 5 calls and leaving messages I didn't receive a single return call. I am at an end-of-lease and not getting any response to inquiries and options, setting up an appt or their assistance in the buyout. This is in addition to their "error" with the residual amount for the vehicle. To top things off, we needed to get a safety inspection for the vehicle and when the service department tried to charge us $500 for an oil change and the safety inspection ($350). I called three other Jeep dealerships and their price for the safety ranged from $129 -$169. When we challenged the price, the story changed twice and they held the vehicle ransom. Awesome tactics for what we thought was a reputable brand. Disappointing interaction (or lack thereof) with Fais, Cam and Tom in service. Note: Oakville Jeep and South Oakville are both managed by Cam. Yikes! More

This review is long overdue but I wanted to jump on here and say I had a great experience with Leo and Andrew. They were awesome to deal with and made my car-buying experience a pleasant one. There were a c and say I had a great experience with Leo and Andrew. They were awesome to deal with and made my car-buying experience a pleasant one. There were a couple of hiccups but they handled it with no problems. I love love love my new Challemher and glad to have dealt with these guys. Thanks for everything!! More

Thanks Leo Rebelo for your excellent service. You were very professional and helpful. I would highly recommend Leo if you are thinking of buying a car.We love our new purchase! very professional and helpful. I would highly recommend Leo if you are thinking of buying a car.We love our new purchase! More

Rude and arrogant Sales Manager, named Cam LEADERSHIP HERE IS A DISASTER! I'm not sure how this dealership makes deals. Our sales person was excellent. My wife decided to purchase a car ther LEADERSHIP HERE IS A DISASTER! I'm not sure how this dealership makes deals. Our sales person was excellent. My wife decided to purchase a car there and we went to buy it. The salesperson said that the dealership posted good prices, so negotiations were for hundreds, not thousands of dollars. Message was clear. My wife offered $495 less than the posted price of 28,995, so about 1.5% of the price. She also asked for snow tires and rims, which the dealership sells (would guess the cost to the dealership to be about $500-600). The Sales Manager (part-owner?) came out, introduced himself, and announced he 'had good news and bad news and they are the same' - no change in price and no snow tires. His attitude was abrupt, arrogant and rude. We said we wanted to have another look at the vehicle, and he reminded us that the dealership closed in 5 minutes. This was NOT a person interested in making deals. He was completely inflexible and lost the deal for the salesman over $250. If he had moved even that much, my wife would have happily bought the vehicle. Now, instead of a happy customer who would recommend the dealership to others and would be a repeat customer; the Manager lost a deal for his salesman for no good reason, destroyed a customer relationship, and generated a negative review. I'd be happy to review the circumstances with the majority owner of the dealership. How you say things to customers is at least as important as what you say. BTW, we later learned that this Sales Manager has a reputation in the industry for this kind of behaviour. STEER CLEAR! More

Great people, great vehicle choices The staff here is very knowledgeable and it shows. Great working with them to get the vehicle I wanted. Great process from start to finish!!! The staff here is very knowledgeable and it shows. Great working with them to get the vehicle I wanted. Great process from start to finish!!! More

Great people, very transparent and polite.Very happy Great people, very transparent and polite. Very happy with our outcome and vehicle. Umar Butt made our time there comfortable, whilst also navigatin Great people, very transparent and polite. Very happy with our outcome and vehicle. Umar Butt made our time there comfortable, whilst also navigating us through the process with professionalism. I have recommended Oakvile Chrysler to my friends. More