Oakville Chrysler Dodge Jeep Ram Ltd.

bait tactics We spoke 2 sales people at the dealership before we drove 1 1/2 hours to the dealership (email /and phone calls). To view the vehicle. The price went We spoke 2 sales people at the dealership before we drove 1 1/2 hours to the dealership (email /and phone calls). To view the vehicle. The price went up $4000 after we decided to purchase the vehicle. Apparently they undervalued the vehicle on the internal and external website. More

Bought my Jeep wrangler to Adrian, great experience Adrian was a great advisor during my purchase experience at Chrysler Oakville. Very dedicated to assist me, he answered all my questions and very help Adrian was a great advisor during my purchase experience at Chrysler Oakville. Very dedicated to assist me, he answered all my questions and very helpful when I had a problem with my hard top, after the purchase. I had a bad experience 2 years ago with this dealership and Adrian was able to take that sour taste from my mouth. Thank you Adrian for being honest, I am looking forward to buy my next car from you in the future. Santiago More

Friendly, Attentive, and Knowledgable Working with Kathy and her team was a wonderful experience. She was extremely knowledgable and attentive to our needs. The entire process from start Working with Kathy and her team was a wonderful experience. She was extremely knowledgable and attentive to our needs. The entire process from start to finish was both exciting and reassuring. We are the proud owners of another DODGE vehicle and we couldn't be happier. Thank you Kathy for helping me find my dream car/SUV. LOVE MY DURANGO!!! More

READ THIS REVIEW: *OAKVILLE CHRYSLER IS NOW THE ONLY DEALERS I spent a few years in the industry back in late 90's. Did not care for the sales tactic of what car industry called "4 Square Sales". Its a process I spent a few years in the industry back in late 90's. Did not care for the sales tactic of what car industry called "4 Square Sales". Its a process in which the salesman runs back and forth to the manager changing numbers usually confusing the xxxx out of the customer making them THINK they got a good deal. In reality, in the end, the customer either overpaid for the car or got underpaid for the trade in. Just Google 4 square sales and you will see how slimy it is. My family was to buy our first new vehicle in years and needed the space of a 2016 Dodge Caravan. Knowing what I knew about the old sales tactic I said to my wife we will walk out of any dealership that tries their version of the 4 square on us. We went to 4 dealerships in Toronto over the course of a month. At each dealership the first thing I said was if you try to 4 square us we will walk out. Each of the 4 sales reps swore they had no idea what I was talking about then proceeded with the standard what are you looking for? After wasting our time each and every one of the sales reps and managers tried to 4 square us. Running back and forth moving the same numbers around. Trade in changes but so does the price of the vehicle and then the incentives change blah blah blah ...WE WALKED OUT OF ALL 4 DEALERSHIPS LIVID. Even after we told each one NOT to 4 square it they proceeded to do it. Now in the old days the sales used to literally divide a piece of paper into 4 squares for these numbers....now they just jumble them together but the principle and outcome is the same...make the sucker think he got a deal! We were so angry we thought about actually pursuing complaints with whatever governing body would listen and Chrysler marketing teams. Finally one Saturday being out in the Oakville area we decided one last try. We spoke to Brennan. Told him not to 4 square us. He laughed and said dont' worry we wont do that here! Our manager hates that stuff! WHAT???....A sales rep that didn't try to deny the sales technique? Didn't try to say he didn't know what we were talking about? We told him of our story and he called over his manager and told him what we had gone through. The manager shook his head and assured us the sales practice disgusted him and he would not tolerate it. Long story short and needless to say Brennan got us the best trade in value (more than we had estimated we wanted) and the best value on the new car (which after some research that night was the best deal in all of Onatrio at that time!) We then spoke to Jaska in financing whom got an amazing finance rate on the purchase. These guys have some connections! Walked in on Saturday and picked up the car Monday. No hassles. No haggling, No 4 square! The team in Oakville have know idea how much we appreciated the no bull approach. We will always contact Oakville Chrysler first for all of our future personal and business needs. Honestly anyone thinking of a new car needs to go there first!! Don't wast your time at any other Chrysler dealer in the GTA. I hope this review helps someone More

How many mopars can I own hmm Thanxs again to cam and Mike and the rest of the team for helping me out yet again with a 15 Durango rt today, it looks killer next to my 16 srt 392 t Thanxs again to cam and Mike and the rest of the team for helping me out yet again with a 15 Durango rt today, it looks killer next to my 16 srt 392 that I also got from them recently. No hassle dealer this is, I went in and had the suv I wanted in the same day. All detailed and looking great. You can see pics of my rides on Instagram just look up @drtoronto Look forward to our next deal eh cheers Jeff henderson More

Dishonest and Management did not return 18 calls in 18 month I purchased a Ram 1500 and right out of the gate I had a problem. Incompetence and dishonest staff right up to the owner whom I like to call Reg Ding I purchased a Ram 1500 and right out of the gate I had a problem. Incompetence and dishonest staff right up to the owner whom I like to call Reg Dingleberry. Not only did he not return my 18 calls in as many months, neither did management in the dealership. My 3 year old truck has been in service for 55 days and the one loaner car I was given had a smelly hockey bag in the trunk. When I fan ally got their attention, they thought trying to sell me another truck, as opposed to fixing the problem. Buy a F150 or get stuck with a Dingleberry. More

Minivan to Durango Excellent experience for our family at Oakville Dodge @ Oak Park & Trafalgar. The dream team Cam, Kathy & Chris made us feel welcome from the moment Excellent experience for our family at Oakville Dodge @ Oak Park & Trafalgar. The dream team Cam, Kathy & Chris made us feel welcome from the moment we met them. We finally transitioned from our Dodge Caravan which we loved to a new Durango Citadel which we love even more. After lots of help and guidance we finally settled on the car we wanted and the financing. The team was straight with us from the get go...which meant very little back and forth which can be so exhausting. All of our options were clearly explained along with pros and cons. Everything happened as agreed with no surprises at the end. We look forward to our next trade in. Keep up the great work and smiles!! Peter & Slav More

Personal and Professional It was my first time at the Chrysler Jeep dealership on Trafalgar Rd in Oakville. The receptionist greeted me and asked if I would like to wait in the It was my first time at the Chrysler Jeep dealership on Trafalgar Rd in Oakville. The receptionist greeted me and asked if I would like to wait in the showroom. While I waited I was asked several times by different people if I had been looked after. There was a friendly and professional attention given. I later met with Camillo and after describing what type of car I was looking for it was obvious that he cared about getting me into the right car. But not only that, he was more interested in helping me find a suitable car, than in just selling me a car. Chris and Mike were also very helpful and professional. It was a great experience overall. I love being a new Jeep owner. Thanks to all. More

Great Experience Kathy is awesome!! What a great experience it was for me. She is very friendly and great at her job. No pressure at all and very helpful with all my q Kathy is awesome!! What a great experience it was for me. She is very friendly and great at her job. No pressure at all and very helpful with all my questions and went the extra mile for me on some after-market items for my new 2016 Challenger R/T 392 HEMI Scat Pack SHAKER painted in an absolutely gorgeous colour called "Maximum Steel"... I was offered a great deal on a Black, in stock model but I decided to place a factory order and Kathy made that experience quick and painless, as she explained what was included in each option that I chose!! She kept my apprised of what stage my new car was in, during its build cycle as well. Although I was expecting the standard 4-6 week wait time, they asked if it was possible, to but a rush on my Challenger so that I may enjoy it quicker, and it worked!! It was ordered May 2nd and my new car showed up at the Dealership May 16th and Kathy notified as the delivery truck pulled into the parking lot. When it was time for me to take delivery, Kathy showed me, once again, her knowledge of my vehicle as she went through all of the options that I had chosen and when I had a few more questions about the car, her professionalism shone brightly once again by answering my questions. Not once did I feel rushed through the last stage of the "Buying a New Vehicle Experience" as Kathy took her time so that I felt comfortable enough to drive off the lot!! This is my 9th Brand New vehicle and working with Kathy has been, by far, the BEST 5 Star, A+++, 10/10 experience and I look forward to dealing with Kathy for my 10th New Vehicle!! Thank You so much Kathy for all your help and putting up with all of my requests and questions. You're ACES in my book!!! Best Regards, Tom.. More

Best customer service! Saffi Abid is a great salesman! Only big points from me! Sam the manager helped me a ton and Dave the finance guy was really cool... couldn't recommen Saffi Abid is a great salesman! Only big points from me! Sam the manager helped me a ton and Dave the finance guy was really cool... couldn't recommend the dealer more... More