Oakridge Ford

Love my new truck! Three years ago, I purchased an F150 with the suicide doors (2016). For 13 years prior to that, I had been driving a full-crew size F150. Now that I Three years ago, I purchased an F150 with the suicide doors (2016). For 13 years prior to that, I had been driving a full-crew size F150. Now that I'm a grandma, I was finding that the suicide doors were not working for me. Although I was thinking about trading in the truck, it was Carly's call that got me into the dealership. I was thrilled to be able to keep what I liked about the 2016 (colour and features) and get back that full-size cab. Carly was friendly and easy to work with. Thanks Carly! In regards to pricing, I am wondering why the prices on the Ford.ca website are different then what the dealership charges. For example, I was charged $699 for my spray-in liner and the online cost for the spray-in liner is $600. I think that the dealerships should charge what the online prices are. More

Purchase of new F150 This is my 4th F150 from Oakridge Ford. Reese Patterson always responds promptly to any questions and handles the vehicle purchase process very effic This is my 4th F150 from Oakridge Ford. Reese Patterson always responds promptly to any questions and handles the vehicle purchase process very efficiently. Thanks Reese! More

Not pushy, knowledgeable, works with customers 100% Ajay is by far the best we’ll rounded knowledgeable dealer I’ve worked with by far. Not pushy and works around my needs in terms of selection. 100 per Ajay is by far the best we’ll rounded knowledgeable dealer I’ve worked with by far. Not pushy and works around my needs in terms of selection. 100 percent job well done ajay! More

Emergency visit to the dealer While in London for only 3 days with visitors arriving, with multiple appointments and being very stressed out, my Ford Escape broke down while I was While in London for only 3 days with visitors arriving, with multiple appointments and being very stressed out, my Ford Escape broke down while I was driving. As I was close to the Ford dealer, I drove directly there and Sam took all the information and arranged for a ride home. As soon as they knew what failed in my Escape, I was told it might take one or two days due to parts arriving. I was given a loaner car, which Ford paid for, and the next day my car was fixed. Sam was very understanding, helpful, friendly and professional. Overall I rate the experience 5 stars. More

Excellent service Sam Santifort, was very helpful, and very knowlegeable and explain everything in detail, and my car was ready sooner then expected, would come back, Sam Santifort, was very helpful, and very knowlegeable and explain everything in detail, and my car was ready sooner then expected, would come back, and use the services again. More

Excellent Followed through on commitments. Gave a fair price for an awesome truck. Reese was fantastic to deal with and very accommodating knowing I was comin Followed through on commitments. Gave a fair price for an awesome truck. Reese was fantastic to deal with and very accommodating knowing I was coming from out of town. More

Great The service team were very clear in there assessment of our vehicles needs,Brandon especially was most informative and professional we would ask for h The service team were very clear in there assessment of our vehicles needs,Brandon especially was most informative and professional we would ask for him again. More

Knowledgeable, friendly staff I had a great experience buying my second Escape from Oakridge. Norm was excellent to help me through all the steps and Jillian in the Financial offic I had a great experience buying my second Escape from Oakridge. Norm was excellent to help me through all the steps and Jillian in the Financial office was delightful! I will definitely send my friends and family to see Norm when they need a new car! More

FANTATSTIC Customer Service!!! Super Helpful, Never Pushy. Front the minute I walked into the dealership two months ago, to the days following the purchase of my Escape I received nothing but exceptional custo Front the minute I walked into the dealership two months ago, to the days following the purchase of my Escape I received nothing but exceptional customer service. Matias V. was so easy to deal with. Everything was done quickly, efficiently and explained thoroughly. He even followed up in the days following my purchase. I would recommend him to anyone looking to buy or lease a vehicle. No complaints! More

Excellent service along with the staff We bought our first Ford F150 last year at Oakridge based on a friend's recommendation and have not been disappointed. Reese was amazing and now we a We bought our first Ford F150 last year at Oakridge based on a friend's recommendation and have not been disappointed. Reese was amazing and now we always bring our truck there for regular service. More