Oakridge Ford

smooth and easy Gave an extra effort to explain bill of sale line by line. Allowed me to tailor the warranty and maintenance to what worked for us. Great experience!! Gave an extra effort to explain bill of sale line by line. Allowed me to tailor the warranty and maintenance to what worked for us. Great experience!! More

The problem was solved My cell phone stopped syncing with the C-Max or it would take several tries to sync. When I dropped by I was told that the car software would need up My cell phone stopped syncing with the C-Max or it would take several tries to sync. When I dropped by I was told that the car software would need updating. This could take anywhere from 30 minutes to 3 h. It actually ended up taking about 90 minutes and costing $125. All other software that I have receives automatic and free updates. Also I am told when updates are needed. Neither of these seems to be the case with Ford. Very frustrating!! The people at the Ford dealership did a good job but I do have problems with Ford's policy on updates. More

New F150 purchase Overall purchasing my new F150 was a very good experience Carly is very responsive and helpful Price was right, delivery on time and follow-up que Overall purchasing my new F150 was a very good experience Carly is very responsive and helpful Price was right, delivery on time and follow-up questions answered very quickly thank you More

Informative, Listened and Friendly - Being a woman, men have a tendency to talk down to a woman - what he thinks a woman should have. I have walked away often. My Dad was a Ford, GM Man Being a woman, men have a tendency to talk down to a woman - what he thinks a woman should have. I have walked away often. My Dad was a Ford, GM Man and KNEW cars. He picked the best. He taught me well. I raced, dragged muscle cars. My car and me were one. Now control is out of my hands - technology. So I needed my Boys for their support in this field. Had to hang up my guns and learn to accept. I liked Reese Patterson. I bought the best I could find - Fusion SE. More

As always. Great Service Always great service. Friendly, quick and a good review of the service document after. After four years the service is still consistent. Highly recomm Always great service. Friendly, quick and a good review of the service document after. After four years the service is still consistent. Highly recommended to others. More

Excellent customer service as usual Always a pleasure in dealing with Oakridge Ford. Great people, great customer service. Have only had great experiences. Keep up the great work. Highly Always a pleasure in dealing with Oakridge Ford. Great people, great customer service. Have only had great experiences. Keep up the great work. Highly recommend this dealership. More

Professional and efficient overall service The service provided was efficient, courteous and efficient the moment I called Samantha to book the appointment to the time I picked up our Edge from The service provided was efficient, courteous and efficient the moment I called Samantha to book the appointment to the time I picked up our Edge from Amber. The shuttle service provided by both drivers was again professional and friendly. Both drivers are responsible and obey all traffic signs and speed limit. More

Went to Oakridge Ford First This is the second time we went to Oakridge Ford first and left a satisfied customer. Purchasing a vehicle is simple, the terms are simple and we trus This is the second time we went to Oakridge Ford first and left a satisfied customer. Purchasing a vehicle is simple, the terms are simple and we trust them. Thanks Oakridge Ford. More

A pleased customer Kelly has always been friendly and interested in providing the best service on any of my visits to the dealership.My first contact with Kelly was Kelly has always been friendly and interested in providing the best service on any of my visits to the dealership.My first contact with Kelly was in 2014 when she was helping another salesperson,and when I needed assistance to lock the Escape with the keypad. She also did her best for me with the recent lease of my 2018 Ford Escape-Titanium. my third vehicle from the Oakridge Ford dealership. More

Service over and above I just leased a 2018 f 150 from oak ridge and although the service department was jammed and I need parts installed on the truck at the last minute th I just leased a 2018 f 150 from oak ridge and although the service department was jammed and I need parts installed on the truck at the last minute they insured my vehicle was properly prepped for me . More