Oakridge Ford

Serviced ‘17 F150 Brought my truck for Replacement of driver seat rail and steering wheel clock spring. Problems were fixed. For the first time when bringing my truck f Brought my truck for Replacement of driver seat rail and steering wheel clock spring. Problems were fixed. For the first time when bringing my truck for service, warranty work, recalls, this was the first time I got a loaner that I didn’t have to pay for. Previously after dropping my truck off for recalls, service, warranty work, always had to pay for a rentals, sometimes even for 2 days due to scheduling issues, parts not avail. etc. This time around Samantha made sure I will have a loaner ready, I didn’t have high hopes when I bought my first ford, specially after servicing my other vehicle at Lexus dealership for 4 years, but this last experience started to change my view. I would highly recommend having more loaner vehicles for customers, shuttle service doesn’t always work for people and waiting 2hrs or longer to do a scheduled oil change also does not work. Anyway, I noticed change so keep up the good work. More

Reese Patterson First time using Oakridge and meeting Reese and I must say it was a very pleasurable experience. Reese was very helpful and professional throughout th First time using Oakridge and meeting Reese and I must say it was a very pleasurable experience. Reese was very helpful and professional throughout the whole process. Excellent communication and customer service from him. Thank you Reese, As we say in England, you’re a top geezer.... I will be sure to touch base with you next time I’m looking for a vehicle. More

Great service. Everything was great. 1 think was I called to cancel my shuttle, no one passed along the message. It all worked out but I would have felt bad for the Everything was great. 1 think was I called to cancel my shuttle, no one passed along the message. It all worked out but I would have felt bad for the driver and I had not of double checked as I saw him waiting More

Efficient I made an a scheduled appt. My car was moved through quickly and on time. Kept me informed of the progress. Made sure I understand the work and costs I made an a scheduled appt. My car was moved through quickly and on time. Kept me informed of the progress. Made sure I understand the work and costs. More

excellent made it an enjoyable experience. good communication. good quick replies to email and phone calls. did't drag the process out over a long period of tim made it an enjoyable experience. good communication. good quick replies to email and phone calls. did't drag the process out over a long period of time More

Great Service Carly was amazing to work with. I never felt any pressure from her to buy, she was very personable and prompt in responding to emails or calls even a Carly was amazing to work with. I never felt any pressure from her to buy, she was very personable and prompt in responding to emails or calls even after purchasing. She was very knowledgeable and thorough in covering every feature of the vehicle and worked with my budget. More

Reese is the Man! This is the third vehicle I have leased from Oakridge Ford. Reese, has been an outstanding employee and friend. He clearly knows how to make sure th This is the third vehicle I have leased from Oakridge Ford. Reese, has been an outstanding employee and friend. He clearly knows how to make sure that everything I need is in the vehicle that I lease. He is honest and very capable. He makes the experience of leasing a new vehicle absolutely a delight. I recommend if you are in the market for a new vehicle, be it a truck or car, that you take every opportunity to work with Reese. The process is easy, honest and non painful. You will not regret your time spent with Reese, and in process of buying a new vehicle you will meet great person and a new friend. He holds his clients in the highest regard and insures their satisfaction. Thank you Reese! More

Best experience buying a vehicle Reese is a very personable salesman. Always greets you with a big smile. This was our first time buying a truck. It was a little intimidating. But R Reese is a very personable salesman. Always greets you with a big smile. This was our first time buying a truck. It was a little intimidating. But Reese took all time we needed to explain everything and made us feel very comfortable. Reese should be your go to salesman. We were very happy and extremely satisfied leaving the dealership. More

F 150 recall My F 150 pickup was recalled for a faulty sensor or software problem that might effect the transmission. I called Oakridge For after I got the letter. My F 150 pickup was recalled for a faulty sensor or software problem that might effect the transmission. I called Oakridge For after I got the letter. They told me how long it would take to do the repair and I booked an appointment. I was offered a courtesy shuttle ride during the visit which I refused. I took the truck there at the pre arranged time and they were ready for me. Like on the phone, they said it would take an hour if things went well, or 2 hours if the repair didn't work the first time. Exactly an hour later someone brought my keys to the waiting area and I left. no problems. More

Bought Ford Edge Michael went out of way to ensure that when the car that met our criteria was available, I was immediately notified. When we purchased the vehicle, M Michael went out of way to ensure that when the car that met our criteria was available, I was immediately notified. When we purchased the vehicle, Michael was professional, thorough and personable. No high pressure sales job was used, which I appreciate. More