Oakridge Ford

Excellent experience Victor put in a ton of effort into making sure I got what I was looking for and was always quick to respond to any phone or email questions. Excellen Victor put in a ton of effort into making sure I got what I was looking for and was always quick to respond to any phone or email questions. Excellent experience again wth Oakridge Ford! More

Ask for Brian Hare I was looking to buy a Mustang GT. Brian helped me with the test drive, provided me with pros AND cons to owning a mustang. Overall the service he pro I was looking to buy a Mustang GT. Brian helped me with the test drive, provided me with pros AND cons to owning a mustang. Overall the service he provided was excellent. More

It's such a pleasure to deal with Reese Bought an Edge from Reese couple of days ago. I've met lot of dealers before, Reese is nothing like others, he's honest, straight forward, doesn't pla Bought an Edge from Reese couple of days ago. I've met lot of dealers before, Reese is nothing like others, he's honest, straight forward, doesn't play tricks, doesn't cover his word with lies. buying a car used to be very frustrated to me, luckly I found Reese, he makes the buying process extremely smooth and welling to think from a consumer's side. I'd recommond him to everyone include my friends and families who's thinking about getting a Ford. Jon More

Excellent purchase and service experience Very prompt initial response by Justin to email regarding a vehicle seen online. Easy and straightforward purchase/trade-in process with clear answers Very prompt initial response by Justin to email regarding a vehicle seen online. Easy and straightforward purchase/trade-in process with clear answers to all questions. All options explained, including warranties. Purchased from Oakridge after experiencing excellent service for my previous Ford. More

Fourth Truck in just over 2 Years. Thanks Reese, This is my 4th F150 in just over 2 years Reese makes the hassle of buying or leasing a vehicle extremely easy, he has even picked my veh Thanks Reese, This is my 4th F150 in just over 2 years Reese makes the hassle of buying or leasing a vehicle extremely easy, he has even picked my vehicle up from work in order to make the transfer easier, Would highly recommend him for your next purchase or Lease. More

So glad we met Reece It is really wonderful to meet someone like Reece who truly loves his job. His product knowledge and great customer service made our purchase a pleas It is really wonderful to meet someone like Reece who truly loves his job. His product knowledge and great customer service made our purchase a pleasure. We would definitely recommend Reece and Oakridge Ford. More

Such a fun and exciting experience with Alban! Everything went so smoothly and all happened so fast! For this being my first new car I couldn't be any happier! Alban was so nice and explained every Everything went so smoothly and all happened so fast! For this being my first new car I couldn't be any happier! Alban was so nice and explained everything amazingly for my first time being to a dealership. I'll be going to him for my next car ! More

horrible. way too many mistakes. all lies first mistake on the bill of sale payments were to start on july 5th, instead ford credit has payments set up to start on june 30th. I was told by the first mistake on the bill of sale payments were to start on july 5th, instead ford credit has payments set up to start on june 30th. I was told by the manager that they can't change the start date of the payments. I had to call ford credit myself today to get the payment schedule to match the bill of sale. BIG LIE BY THE MANAGER. also, there was a delay in me receiving my ownership because of a mistake made by Vera. furthermore, a week after I was contacted by Vera telling me that she had forgot to refund me my $500 deposit. because of all these mistakes, I will not be buying my next vehicle at oakridge ford and will not recommend anyone else to purchase a vehicle here. I was offered a free full detailing package to try and gain my business back. but, today I found out about another lie. I asked Vera about the $1000 discount that costco members get when purchasing a new vehicle and she told me that the discount ended 2 months ago. well, funny thing is I heard a radio ad today saying that costco members get a $1000 discount on the purchase of a new ford vehicle. unreal. when will the lies stop. they can keep their detailing package. BUYER BEWARE! well, I believe oakridge ford really doesn't care about their customers, cause when I talked to Mike Alguire and told him that I didn't think that his idea of a detailing package was acceptable and gave him my idea of what was he told me he could not give me what I wanted. now, its time to let ford canada know that Mike Alguire at oakridge ford did not resolve my concerns. CUSTOMER SATISFACTION IS NOT A TOP PRIORITY AT OAKRIDGE FORD! Hi Vera, one quick question, just wondering why you have the lowest overall rating of all the sales reps? Thanks. Also noticed that Mike Alguire has the lowest overall rating for sales managers. Interesting. The ratings reflect that both of you don't care about customer satisfaction. More

What an amazing experience! I was so glad to get Reese for my new purchase of my 2017 Ford Focus. He was an absolute pleasure to work with throughout my journey. He got me in the I was so glad to get Reese for my new purchase of my 2017 Ford Focus. He was an absolute pleasure to work with throughout my journey. He got me in the payments I needed and also got me into the car I wanted. He truely deserves his 5-star rating! More