O'Regan's Toyota Halifax & O'Regan's Lexus

Worst customer service to deal with, their service assoiate "Sara" all of the time rude and not helpful and when you ask to transfer the call to someone else or to her manager, she hanged the call whi assoiate "Sara" all of the time rude and not helpful and when you ask to transfer the call to someone else or to her manager, she hanged the call while talking to her. Her manager "Justin", polite but not helpful. They charged me $300 just ro diagnose a blind spot error in my Toyota, and after that they wants to charge around $3000 to fix it. And when I asked why $300 they said cause is the technician took 2 hours to dignose it!!! So if you 3 different issue, every issue take 2 hours to dignose they will charge you $1200 for dignose only. And when I told "Justin" that he said this is how they make work, when asked if the technician take less than an hour to dignose are you return the part of $150, I did not have reply!!! They depend in Toyota reputation and the long line for waiting orders and they treat customers very bad. I canceled 2 sales orders, I put for more than a year with them due to this horrible experience, I know I lost my turn in Toyota long delivery list, but it is better to me than dealing with them. I really do not recommend, I prefer driving an hour to another dealership rather than deal with them again. More

Great buying experience dealing with Dustin Ellis ,all the details covered and no bull.Great personal service. the details covered and no bull.Great personal service. More

We had the most wonderful experience with Harsh Singh our sales associate. Well versed on all questions that we had. He definitely made the experience stress free. sales associate. Well versed on all questions that we had. He definitely made the experience stress free. More

This dealership is excellent in all service dept and product adviser Laura Abbass was very friendly and was very helpful to find the perfect vehicle we love. product adviser Laura Abbass was very friendly and was very helpful to find the perfect vehicle we love. More

Sales person was very attentive to our questions . Explained all the different options and took great care of my wife and I. Highly recommend him. Explained all the different options and took great care of my wife and I. Highly recommend him. More

The dealership has a good reputation and has excellent service dept. and product adviser’s. Peter Mont. Carl knew his product very well! service dept. and product adviser’s. Peter Mont. Carl knew his product very well! More

We went to O’Regan’s to have the air conditioning checked on our Tacoma. In the waiting room my wife asked one of the salespeople about getting a drink of water (Ryan). We had been thinking about a little l on our Tacoma. In the waiting room my wife asked one of the salespeople about getting a drink of water (Ryan). We had been thinking about a little larger truck and mentioned it to Ryan. He told us about 2 new Tundra’s that were coming in in about 3 months. We talked with him about figures and features and had our Tacoma appraisal done. Ryan kept us updated while we waited for the truck and made the whole experience great. We really enjoyed working with Ryan and are enjoying our new Tundra. Ryan really put the fun back in the purchase of the vehicle and have recommended him to all our friends. More

I purchased my first vehicle from O'Regan's Toyota and it was a wonderful experience! My sales person Mike Nguyen was extremely helpful and patient throughout the process. He was very knowledgeable and ensur was a wonderful experience! My sales person Mike Nguyen was extremely helpful and patient throughout the process. He was very knowledgeable and ensured that I was looked after properly. More

Dennis was great. He answered emails and calls quickly and found the answers we needed. Thanks Dennis. He answered emails and calls quickly and found the answers we needed. Thanks Dennis. More

Excellent service and very helpful advice. Made the process of finding the most appropriate car a pleasant experience and would highly recommend O’Reagan’s. Made the process of finding the most appropriate car a pleasant experience and would highly recommend O’Reagan’s. More