Northwest Lexus

Excellence They go beyond their call of duty. Any time I call them they always find the time to assist me and make me feel very important They go beyond their call of duty. Any time I call them they always find the time to assist me and make me feel very important More

Not trustworthy at all I gave my vehicle for wiper repair which they installed before few months. After Repaire same day broke and make my wind screen scratches. I reported I gave my vehicle for wiper repair which they installed before few months. After Repaire same day broke and make my wind screen scratches. I reported them they ask me $900 to fix my wind shield. They are doing very smartly to make money. I called joe. But very bad reply. Andy was on vacation who promised me. Lina store manager was on vacation. Left massage several time but no reply. Do not go there to service your car. Very bad experience. More

Excellent Service My wife brought my Is350 F sport in for a service appointment. The service manager contacted me and fully explained everything that would be covered i My wife brought my Is350 F sport in for a service appointment. The service manager contacted me and fully explained everything that would be covered in the service appointment, and advised me what it would cost. The car was serviced, and a brake squeak was addressed perfectly. To top it off, the car was delivered back to me spotless. Great service. A. Grabowski More

Amazing Rates, Great and Professional Service of Staff Had a great buying experience, Dealt with Peter Nanda, he was very helpful and professional. Guided very well with suggestions and explained what suit Had a great buying experience, Dealt with Peter Nanda, he was very helpful and professional. Guided very well with suggestions and explained what suited best and worked within our budget. Highlly recommed Peter for his knowledge and service. Will go back again . More

Excellent Team. Excellent Service! Real Lexus experience all the way through. They pay attention to every little detail. They go above and beyond to ensure that customer experience is n Real Lexus experience all the way through. They pay attention to every little detail. They go above and beyond to ensure that customer experience is nothing less than excellent. The effort they put into customer care is simply inmatched. More

Very professional good for executives Bought a new Lx 200 NT F Sport 2. No hidden charges. Very professional service. Easy to deal with. I recommend this dealership. 25 words is way too mu Bought a new Lx 200 NT F Sport 2. No hidden charges. Very professional service. Easy to deal with. I recommend this dealership. 25 words is way too much to write More

BRAKE INSPECTION Booked our RX350 for a brake inspection with Michael in Service. No faults were found but the experience was good. Highlight was a mini road trip with Booked our RX350 for a brake inspection with Michael in Service. No faults were found but the experience was good. Highlight was a mini road trip with Mickey the shuttle driver. More

Excellent Service The last time I posted a review about my device at Northwest Lexus it was a horrible experience I had another service last week and it a great exper The last time I posted a review about my device at Northwest Lexus it was a horrible experience I had another service last week and it a great experience. Mark Vas went out of his way to see that everything went smoothly. He regularly updated me on the status of my car and was warm and friendly. And the best part was that Shawn was very apologetic for the previous service and he gave me a complimentary service. No payment was charged !! Now that's what O call customer service. Many thanks Northwest Lexus Jerome Gomes More

Horrible Please not waste your time here. I have never been taken advantage of in my entire life. These group of people are not worth it. Please not waste your time here. I have never been taken advantage of in my entire life. These group of people are not worth it. More