Northstar Hyundai

Very helpful staff, sales manager is amazing. Always know we will be taken care of. Always know we will be taken care of. More

We factory-ordered a 2022 Hyundai Santa Fe PHEV and immediately noticed a driveline vibration as soon as I drove it off the lot. The dealership's mechanics confirmed the issue but were unable to fix it immediately noticed a driveline vibration as soon as I drove it off the lot. The dealership's mechanics confirmed the issue but were unable to fix it. Over the course of two years, the problems only escalated. The vehicle had two dangerous incidents where it posed a serious risk to our safety, along with countless ongoing issues. Hyundai Canada has now attempted to dismiss the vibration as a “normal characteristic of the vehicle,” which is unacceptable. To make matters worse, the car began experiencing unintended acceleration, a serious safety issue that the dealership failed to document or address. This vehicle is now too dangerous to drive, forcing us to purchase another car and park what has turned out to be an epic lemon. Despite incurring over $10,000 in legal fees, the dealership and Hyundai Canada refuse to take accountability. Adding insult to injury, when I asked the dealer if I could store the vehicle on their lot until this matter is resolved, I was told they’d charge me $20 per day. This experience has been nothing short of a nightmare. The vehicle is a garbage product, and the dealership's response has been appalling. I would strongly caution anyone against purchasing from this dealership or trusting Hyundai Canada. More

i had problem with my hyundai vehicle but with Miranda (advisor) she was very accommodating and friendly (advisor) she was very accommodating and friendly More

Good Mr Ryan helped us to find a good vehicle. He suggested a good one. He suggested a good one. More

Best dilership in Edmonton, Alberta. You must choose this dilership if you want find and buy car. You must choose this dilership if you want find and buy car. More

Terrible service , terrible people pretty sure they don't have a clue . Would like to call them li--s. have a clue . Would like to call them li--s. More

I recently purchased a used AWD vehicle from Northstar Hyundai and my experience was disappointing. It was expressed to me that the vehicle had received new tries prior to the sale. However, after taking Hyundai and my experience was disappointing. It was expressed to me that the vehicle had received new tries prior to the sale. However, after taking the vehicle to an outside mechanic, I was informed that the tires installed on the vehicle are not suitable for an AWD system and are putting excessive stress on the drivetrain. I am not sure if this was done to save money on the dealerships end or due to unqualified personnel replacing the tires. When I spoke with the dealership to resolve the issue and request that they replace the tires I was told that they had no responsibility to ensure that the tires installed by their employees wouldn't damage the vehicle and in their opinion they were considered "safe" and therefore passed the internal inspection. I question the reliability of the safety inspection process considering the damage that this could cause to the vehicle. More

Outstanding professional service by the Service Department and Manager Manny I rate them 5/5. Department and Manager Manny I rate them 5/5. More

They really care about their costumers. And are willing to everything they can to work with you. And are willing to everything they can to work with you. More

I took my car because it had a brake recall (they gave me a bill of $2000 for the brakes, I didn't pay because it was a recall) and I told them that the car had a sound, they told me it was the pulley, they a bill of $2000 for the brakes, I didn't pay because it was a recall) and I told them that the car had a sound, they told me it was the pulley, they changed it and the car was losing power with I took the changes again and they said it was an engine problem that they were going to change it and I would only pay for the test. Two weeks later they called me that the engine change was not approved (when they had already told me that it was approved) they returned the car with the engine disassembled, they lost parts and I filed a complaint and they said that they had never inspected my car when I took it for the brake recall and I still have the invoice that they charged without checking anything. Nobody took responsibility for anything. They wanted me to pay extra money to assemble the engine and I told them No that they should give me the car as I had delivered it and in the end they refused and said no. I took the car to another workshop and there they checked that the engine was not the bad one and since the dealer had lost the parts it could not be assembled, I had to buy another engine and in the end Hyundai was not responsible for anything. very bad experience mine with this dealer More