Northstar Hyundai

Can’t be trusted adding in extra charges that they hoped wouldn’t be seen . The financing department lie through their teeth. I would not recommend any go auto dealership. I am going to report this incide wouldn’t be seen . The financing department lie through their teeth. I would not recommend any go auto dealership. I am going to report this incident to Amvec. More

My wife and I Just purchased a 2025 Hyundai Tucson Hybrid ultimate. First and foremost Mike Halabi our Salesman was absolutely refreshing to deal with. After visiting a both a GM and Toyota dealership, w ultimate. First and foremost Mike Halabi our Salesman was absolutely refreshing to deal with. After visiting a both a GM and Toyota dealership, we were a little jaded by the process, Mike and his team changed this. Great job. Northstar’s show room is well set out, with plenty of people to help you as needed. The Tucson is fantastic, believe it or not the advertised estimated mileage is slightly high, we achieved 6.4 Litres per 100 km. Super happy. Peter and Andrea Jordan. More

Always great customer service, very knowledgeable and friendly. Very satisfied Thanks Cheryl and crew always great to see you friendly. Very satisfied Thanks Cheryl and crew always great to see you More

Worst Experience Ever I’ve never encountered anything close to this nightmare. Never buy a Hyundai—and definitely avoid Northstar or Go Auto. I drove off the lot in what was supposed to be a brand‑new 2 close to this nightmare. Never buy a Hyundai—and definitely avoid Northstar or Go Auto. I drove off the lot in what was supposed to be a brand‑new 2022 Santa Fe PHEV—and immediately felt a driveline vibration. With only 2,700 km on the odometer, I returned it to Northstar. What followed was 19 service visits, each uncovering more defects: broken wires in the engine harness, endless driveline vibration, recurring check‑engine lights, hybrid‑system malfunctions, key‑fob failures that locked me out, no‑start issues, turn‑signal failures, phantom braking thinking the hood or trunk were open, sudden shutdowns in motion, and even unexpected acceleration. I never imagined a car could be this dangerous. Northstar’s mechanics confirmed the vibration. Hyundai Canada’s engineers insisted it was “normal,” yet their own Technical Service Bulletin 22 AT 015H admits the A6MF2 transmission in the 2022 Santa Fe PHEV is prone to vibration and driveline defects. Their so‑called “TSB‑guided” repairs failed, which itself proves both awareness and breach of warranty—yet they refuse to make it right, preferring to bury me in legal fees. To add insult to injury, Go Auto’s lawyer even threatened to interfere with my employment. It’s outrageous: a factory‑ordered vehicle endangering my family twice, and when I seek accountability, I’m met with intimidation. Northstar. Go Auto. Hyundai Canada. Good luck— I am looking forward to litigating into the next century. Key Points of Failure Defective Transmission: Immediate driveline vibration; confirmed by TSB 22 AT 015H. Electrical Hazards: Broken wiring harnesses, recurring CEL lights, hybrid‑system failures. Safety Risks: Phantom braking, sudden shutdowns, unintended acceleration. Warranty Breach: Acknowledged by Hyundai’s TSB yet ignored in practice. Legal Intimidation: Implied threats against my employment and Go Auto Executive interference nstead of resolution. This isn’t just a buyer’s remorse story—it’s a warning: you’re gambling with your safety and your consumer rights. More

I would give it a 4 1/2 on five or up to you 4. 7 I cannot understand the bad reviews. I have dealt in the past with various accredited dealerships of the main car brands such as Toyota, Ford, Po 7 I cannot understand the bad reviews. I have dealt in the past with various accredited dealerships of the main car brands such as Toyota, Ford, Pontiac years ago and such. So I expected the worst but that didn't actually happen. I was shopping for a used plug-in hybrid and it's so happened that they had a Hyundai Ionic Preferred. Ronnie from Fiji originally was my sales person. He was friendly and seemed concerned with my welfare and what I wanted. I know that is usually not the case in dealing with dealerships. In terms of Ronnie I would give him maybe a 4 1/2 or a little bit higher. Any complaints I brought to him he either corrected or tried to correct. I think they were all corrected. The issues when I first saw the car. 1- it had a bull's-eye crack on the front right windshield, a fairly big one. 2-sorry I can't remember other issues. I don't think there are any. I am just a complainer at heart. By the way, this Hyundai ionic it is well recommended by consumer report magazine. It is rated very highly and compared to the Toyota Prius prime. I wanted a plug-in hybrid and I discovered this little gem. In terms of the windshield, the sales manager came and talk to me about it. I had had a second look at the windshield and the bull's-eye on the right hand side had travelled all the way across to the left with one continuous crack. My question was to myself what were they gonna do about it? I thought they would hym in Haw, but no, the Sales manager said that it would be replaced at no extra charge. I said OK , go to it. They are now prepping the car and waiting for a windshield to come in. I am picking it up in 3 to 5 days. Of course that means probably five days. Norm Lavallee, 84 yrs of it. More

Albert and Kyle Adam and Manny gave me very excellent service I love the people got everything in my what needed thank you Northstar Hyundai service I love the people got everything in my what needed thank you Northstar Hyundai More

I recently purchased a new Kona Preferred. The sales team was knowledgeable and friendly. They did not use pressure tactics, but allowed me space to choose what I needed and wanted. I really a The sales team was knowledgeable and friendly. They did not use pressure tactics, but allowed me space to choose what I needed and wanted. I really appreciated this so that I had an excellent sales experience. The car was ready and handed over to me very efficiently and on my timeline. Thank you for this excellent service. I would highly recommend Northstar Hyundai and especially Jordan Tkachuk and Curtis Williamson, my Sales team. More

Detail had the whip looking brand new the service advisor was pre wicked too, awesome communication even threw in a detail for the interior A1 service fr was pre wicked too, awesome communication even threw in a detail for the interior A1 service fr More

Had great service, had knowlegeble advise. I had an oil change, the brakes were checked as well. They gave me a complimentary car wash I had an oil change, the brakes were checked as well. They gave me a complimentary car wash More

Dealing with Northstar Hyundai was a pleasant experience. In particular we enjoyed our sales specialist Ryan Lajeunese. He was very knowledgeable about our 2025 Hyundai Tucson Ultimate Hybrid and took the In particular we enjoyed our sales specialist Ryan Lajeunese. He was very knowledgeable about our 2025 Hyundai Tucson Ultimate Hybrid and took the time to answer all our questions. More