
Northstar GM
Cranbrook, BC
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220 Reviews of Northstar GM
Went in with a check engine light on. They were able to check the codes right away and booked me in a couple of days later. After diagnosing my truck they were able to get me the part ove They were able to check the codes right away and booked me in a couple of days later. After diagnosing my truck they were able to get me the part overnight and had me going the next day. Their staff was very helpful and knowledgeable and great communicators. Would definitely recommend them to anyone. More
They were very efficient, had my vehicle on time, and finished in the expected time frame. Duncan the shuttle driver was very friendly and prompt. finished in the expected time frame. Duncan the shuttle driver was very friendly and prompt. More
Friendly helpful curtious staff always great service, I'm really enjoying my new GMC and everyone at Northstar keeps me rolling without any issues! really enjoying my new GMC and everyone at Northstar keeps me rolling without any issues! More
I arrived at the dealership for an oil change and to get a spare tire fixed (without an appointment). Thy were friendly and courteous. They offered me a ride to go get groceries so I didn’t have to wait a a spare tire fixed (without an appointment). Thy were friendly and courteous. They offered me a ride to go get groceries so I didn’t have to wait around. After getting groceries they picked me up and helped me load my vehicle! Service was fast. Great customer service ! More
Excellent service and workmanship directed by the device manager, Mr. Roth. As a recent retiree, I appreciate the professionalism of the service I received over the past month manager, Mr. Roth. As a recent retiree, I appreciate the professionalism of the service I received over the past month More
The service was outstanding. Lu was very helpful and kept me informed of the progress of the repair. He was even able to get the oil change done on the truck 🛻. I rate this ser Lu was very helpful and kept me informed of the progress of the repair. He was even able to get the oil change done on the truck 🛻. I rate this service a 10. Thanks again for all your help and peace of mind getting the repair completed 👍🏻. More
I was told they were going to change both rear shocks. Upon picking up my truck I was told only one rear shock was still leaking oil. So they only replaced one. No one bothered to test the other shock Upon picking up my truck I was told only one rear shock was still leaking oil. So they only replaced one. No one bothered to test the other shock that had been out of oil for three months and completely destroyed. I had to go somewhere else to replace the other shock. I never even got a phone call with an estimate to replace it. Poor and very bad communication skills and uneducated people not understanding the mechanic of a vehicle :( More