Northstar Ford Cochrane
Cochrane, AB
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109 Reviews of Northstar Ford Cochrane
How to enjoy buying a new F150. It's always a treat to find sales personnel who are knowledgeable, respect you as a person, and want to make the buying experience a pleasant one for It's always a treat to find sales personnel who are knowledgeable, respect you as a person, and want to make the buying experience a pleasant one for the customer. We found two of those people at Northstar Ford in Cochrane; Dave Gibson the Sales Manager and his Assistant, Anthony Fennell. They did all they could possibly do to help us make decisions but did not pressure us in any way. In the process we had fun, excitement and great confidence in the company and product. We ordered a new 2018 F150 Lariat from the factory and the truck is just as amazing as they said it would be. They were patient, knowledgeable and always respectful with all our questions, decisions and sometimes indecisions. At every turn they helped when they could so we could decide on the options and perfect colour. The strengths both people have are amazing. Dave has years of mechanical knowledge which he honestly shared when we asked for information. His approach to the dealership is professional, welcoming and instantly you feel safe. He has a great sense of humour, knows all the products and is very involved with all areas of his dealership. He is a man in charge and his leadership in the company is valuable for Ford. You intuitively know, Dave will always have the customers best interests at heart and therefore you have confidence in the whole experience. Anthony is the Assistant Sales Manager and also needs to be recognized for all the strengths he brings to Ford. He too is extremely knowledgeable and manages/treats customers with respect and dignity. He also is friendly, looks after every detail that is important to the customer, very punctual, a communicator and someone you can totally trust. He also knows the Ford products and when he gave us our tutorial when picking up our truck, he knew all the many details of the truck. He is an impressive young man and such a pleasure to work with. We feel we made some new friends there and hope they experience every continued success in the future. They are an amazing team. Thanks. K & D More
Excellent Purchase Experience Recently in the market for a new Truck, visited a few dealerships in the Calgary area however it wasn't until I stopped at Northstar Ford Cochrane th Recently in the market for a new Truck, visited a few dealerships in the Calgary area however it wasn't until I stopped at Northstar Ford Cochrane that I felt comfortable. Randy was knowledgeable and easy to deal with, as was the rest of the sales team. Small town dealership with staff that make you feel comfortable the minute you step onto their property. More
So happy I bought at Northstar in Cochrane Absolutely zero regrets about purchasing my new truck at Northstar Ford in Cochrane. Amy was amazing to deal with...actually all the staff was. Very h Absolutely zero regrets about purchasing my new truck at Northstar Ford in Cochrane. Amy was amazing to deal with...actually all the staff was. Very honest, knowledgeable and personable people. The type of people I would stop and chat with if I ran into them around town. I wasn't exactly sure what I wanted when I went into Northstar. Amy was the first salesperson I came across and so glad I did. She helped me find my perfect truck. Dave and Jodi were also great when it came to dealing with pricing and financing. I left a very happy girl, keys in hand. Northstar Cochrane has made a lifelong customer. Thanks again! Lana More
Excellent Sales Service I purchased a 2017 Escape from North Star Ford in Cochrane, the sales team were professional and Knowledgeable and took the time needed to make my pur I purchased a 2017 Escape from North Star Ford in Cochrane, the sales team were professional and Knowledgeable and took the time needed to make my purchase a great experience. My sales person Amy mcintosh was excellent to deal with and I would recommend for anyone interested in buying to stop by and speak with her. Thank you Amy! More
Great service and sales experiences Bought a truck from Randy with the help of Jodi.....great people who know their jobs. Will always deal with this shop hopefully for years to come. Bought a truck from Randy with the help of Jodi.....great people who know their jobs. Will always deal with this shop hopefully for years to come. More
Just really good group of people to deal with They were just up front and removed all the preconceived thoughts that I had about dealerships. they were upfront and honest about everything related They were just up front and removed all the preconceived thoughts that I had about dealerships. they were upfront and honest about everything related to my purchase. Went in to buy a new truck and left with a used one that fit my requirements. Fair price, good service, and very positive. More
Mike is the best! Service was excellent! From the phone booking with Mike to picking up my truck everything went perfectly! Thank you to the techs who did the work and Service was excellent! From the phone booking with Mike to picking up my truck everything went perfectly! Thank you to the techs who did the work and the service writer (Mike) they made my repairs almost a pleasure. More
Second F150 From Them I'm pretty particular about vehicles and the overall sales process/interaction and in summary can highly recommend this dealership. I wasn't in a hur I'm pretty particular about vehicles and the overall sales process/interaction and in summary can highly recommend this dealership. I wasn't in a hurry to buy, but salesperson Randy (and sales manager Brian) did their diligence to find me the right vehicle optioned exactly the way I wanted it. Like any consumer, I did my 'dealer' shopping' initially, but literally within minutes of conversations and visits with others, I knew Northstar would be where I would buy. I've had interactions with all facets of this dealership (parts, detailing, service etc - with a shout out to Amanda in service for some post sales assistance recently) and have had great experiences. Given their province wide reach they are a bigger player - but really like the small town feel of the Cochrane operation. More
Great Experience It was wonderful working with Darryl Renneberg. He made the complete sales process from beginning to end an enjoyment without any pressures. Recommend It was wonderful working with Darryl Renneberg. He made the complete sales process from beginning to end an enjoyment without any pressures. Recommend working with him to anyone reading this. More
Fair, open, willing to actually help make the deal work I had been looking for a new truck for a while which meant a number of visits to various dealers around Calgary. For various reasons, I wasn't impres I had been looking for a new truck for a while which meant a number of visits to various dealers around Calgary. For various reasons, I wasn't impressed with any of them. It was simply by chance that I ended up at Northstar Ford in Cochrane and met up with Randy Braun. To make a long story short, his professionalism, attention to customer needs and his friendliness all contributed to making buying a vehicle from them something very easy to do. Some post-buying issues did crop up with the truck and all was dealt with quickly and with no fuss - can't say the same for other dealers in the Calgary area that I've dealt with over the years. Would definitely return to this dealership for my other vehicle needs in the future. Thanks muchly Randy and also, kudos to the entire Northstar team in Cochrane. You guys and gals rock! More

