Northstar Ford Calgary - Service Centre

Excellent courteous prompt I've always had a good experience dealing with North Start Ford Service. I was the 930 apt and my truck was done by 12 noon. I've always had a good experience dealing with North Start Ford Service. I was the 930 apt and my truck was done by 12 noon. More

general feedback all my dealings have been positive at Ford. Fiona was very helpful. An unexpected level of good service. Much appreciated. She was proactive in making all my dealings have been positive at Ford. Fiona was very helpful. An unexpected level of good service. Much appreciated. She was proactive in making sure i set up my appointment on time. Thank you! More

Excelent Communication I had my fleet truck in for a service at 180,000 km, so there were a few things needing attention. During their inspection the tech found a couple of I had my fleet truck in for a service at 180,000 km, so there were a few things needing attention. During their inspection the tech found a couple of other concerns which needed addressing. Fiona was quick to call me and inform me of the results of the inspection and the tests that I had asked for. I went in knowing that my truck would likely be in for two days as I needed an oil service, tire rotation, alignment, battery test, rear end inspection and windshield replacement, but Fiona assured me that it would be ready to go by 4:00 the second day, with the extras added in. At approximately 3:00, I received the call that everything was good to go. Fiona is always easy to deal with. More

review great friendly service. every done on time and accurate to quote. any changes were communicated to me. i would recommend this dealership and fiona rea great friendly service. every done on time and accurate to quote. any changes were communicated to me. i would recommend this dealership and fiona rea More

Awesome experience! Took my Ford Escape in for service and everything went smoothly! I was shuttled to work, they called me when it was ready and the price was exactly wh Took my Ford Escape in for service and everything went smoothly! I was shuttled to work, they called me when it was ready and the price was exactly what we had discussed! Friendly service and great work! I'll definitely be going back to this dealership for all my future service! More

Service Above The staff where great and easy to deal with. I had many problems with my company vehicle. I had taken the vehicle to two other Ford dealerships and th The staff where great and easy to deal with. I had many problems with my company vehicle. I had taken the vehicle to two other Ford dealerships and they brushed off my concerns. I brought the vehicle here to Northstar and they took the extra step to really look at the vehicle. They looked at the recalls on it, and determined how bad the problem really was. They took the service even further and fought to get my vehicle done (even with a part back ordered until April 2016). They some how managed to complete the work and the part needed in with in two weeks. This also was all in December just before the holidays. Then in the beginning of January, had a separate issue happen to the transmission. They again took it a step above to get this all done and replace with in a week. The entire time of my vehicle being in the shop both times, they took the time to call me to update me through the process so I was not left wondering how it was progressing. My only concern is they do not offer towing, or shuttle service outside of the NW area and this was a minor inconvenience for people who work downtown. However I would highly recommend Northstar Ford and the service center to anyone who asks. More

Excellent service The staff were exceptional, both face to face and in person. Fiona was cheerful, attentive and personable and the whole process was seamless from star The staff were exceptional, both face to face and in person. Fiona was cheerful, attentive and personable and the whole process was seamless from start to end More

Great service Wish the service sector in general had more people like Fiona. She was excellent to deal with and answered all of my questions and concerns. Thanks. Wish the service sector in general had more people like Fiona. She was excellent to deal with and answered all of my questions and concerns. Thanks. More

Awesome to deal with Fiona is determined to get things done and is very passionate about helping the customer. I would recommend Northstar Ford and Fiona to anyone I know. Fiona is determined to get things done and is very passionate about helping the customer. I would recommend Northstar Ford and Fiona to anyone I know. More