Northstar Ford Calgary - Service Centre

Great Service Brought by 2014 Edge in for 24000 km check. Found seal leaking; changed it. No cost. Vehicle was ready before the stated time. Northstar is a great Brought by 2014 Edge in for 24000 km check. Found seal leaking; changed it. No cost. Vehicle was ready before the stated time. Northstar is a great dealership More

Fixed the problem Service was delayed past the promised time. They took the time to understand the issue, offer solutions to ensure it won't happen again, and made sur Service was delayed past the promised time. They took the time to understand the issue, offer solutions to ensure it won't happen again, and made sure I left satisfied. More

Oil Change I've never had a problem with the service centre at NorthStar Ford. Always professional. Always on time. They always make sure that I understand wh I've never had a problem with the service centre at NorthStar Ford. Always professional. Always on time. They always make sure that I understand what they are talking about. More

Best Service Centre in the City The service centre gets back to you when they say they will, and the service is on time & on budget. Plus the service staff there is amazing. The service centre gets back to you when they say they will, and the service is on time & on budget. Plus the service staff there is amazing. More

service on my F-350 I have purchased a couple of trucks from these folks and have had them back for service and some repairs. My most recent contact was to have my F-350 I have purchased a couple of trucks from these folks and have had them back for service and some repairs. My most recent contact was to have my F-350 serviced. I made the appointment in advance, they called to remind me (not necessary but still appreciated) and when I arrived at my appointed time was taken care of immediately. The service writers and all the staff for that matter clearly go out of their way to make you feel welcome, appreciated and comfortable. I didn't need the shuttle service this time around as my wife was available to pick me up but I have used it in the past. First class is the only way to describe it in my view. Friendly, courteous and on time. Recently I had my Kia in for a wheel alignment, not what you might expect from your Ford deal but they handled it smoothly. I don't find their pricing to be out of line and they do things right the first time. All in all a great a experience in a task not known to be that much fun. More

Lynn's service second to none Lynn was amazing. I did not have a time appointment but she was able to get my car in and out in 1.5 hours. Super job! Lynn was amazing. I did not have a time appointment but she was able to get my car in and out in 1.5 hours. Super job! More

F-150 FX in for six month service The service department was very accommodating with scheduling my service appointment. Lynne was very personable and identified a need for a wheel ali The service department was very accommodating with scheduling my service appointment. Lynne was very personable and identified a need for a wheel alignment in conjunction with the regularly scheduled service. The work was performed in a very timely manner. My only concern is that the check list of items that were inspected identified that everything passed inspection, but neglected to identify a large area of rock damage / crack to the windshield. This leans toward questions regarding the thoroughness of the inspection. I hope that time constraints did not supersede quality of the service to my vehicle. More

Friendly and efficient The experience was great as always I got my car booked in very quickly Mitch went over everything in full detail and called me exactly when he said my The experience was great as always I got my car booked in very quickly Mitch went over everything in full detail and called me exactly when he said my car was going to be finished they were very through with the job and I got my car back very quickly More

Friendly, informative and fair We've had our truck and SUV serviced here for the past 3 years. Everything from the online booking capability to the phonecalls to advise of vehicle We've had our truck and SUV serviced here for the past 3 years. Everything from the online booking capability to the phonecalls to advise of vehicle readiness (or approval for work) is just exactly what you'd expect. There's no drama, everyone is very polite, the work is done when they said it would be and to a high standard. More

knowledgeable, friendly, professional, patient I was helped in a timely manner. Mitch addressed my concerns thoroughly, providing easy to understand answers to my questions and walking me through I was helped in a timely manner. Mitch addressed my concerns thoroughly, providing easy to understand answers to my questions and walking me through the service process. Everyone I had contact with put me at ease making for a very positive experience on my first service visit to Northstar. More