Northstar Ford Calgary - Service Centre

Very professional Fiona is very helpful and enthusiastic yet takes care to detail likely costs. Mitch was very helpful also in getting me booked in quickly for service Fiona is very helpful and enthusiastic yet takes care to detail likely costs. Mitch was very helpful also in getting me booked in quickly for service More

Awesome The service I was received was quick, efficient and professional. I brought in and a few days later it was ready to go even after they had to run an The service I was received was quick, efficient and professional. I brought in and a few days later it was ready to go even after they had to run an extra diagnostic to fix a mistake that was done by a previous service provider. I would highly recommend them to friends. More

Service Lynn and everyone that work in service was professional and friendly. I also received a phone call when my truck was going to be finished, so I could Lynn and everyone that work in service was professional and friendly. I also received a phone call when my truck was going to be finished, so I could make plans to pick it up. I have been coming here for 2 years and will keep coming back. More

Excellent Professionally handled from start to finish. Everyone from the service consultant (Fiona Ray) to the shuttle driver was friendly and very efficient. Professionally handled from start to finish. Everyone from the service consultant (Fiona Ray) to the shuttle driver was friendly and very efficient. I was informed of the process, timing, and costs associated with my vehicle repair every step of the way. I could not ask for better service, overall it was simply excellent. More

Service F150 Knowledgeable and friendly staff. Vehicle was in and out as promised. Had a few warranty concerns and was told I'd have to go back to the purchase dea Knowledgeable and friendly staff. Vehicle was in and out as promised. Had a few warranty concerns and was told I'd have to go back to the purchase dealer. Would like to see the purchased Lincoln maintenance program at Northstar as we live close by and have to travel across the city. More

Service 2011 Escape Our 106,000 km check up was handled quickly and efficiently, with the vehicle ready sooner than expected. Declined wheel alignment as we will be chan Our 106,000 km check up was handled quickly and efficiently, with the vehicle ready sooner than expected. Declined wheel alignment as we will be changing out tires in another month or so. Shuttle service was great, and much appreciated. Thanks very much. More

Excellent Customer Service!! I live a distance from Northstar Ford and had to drop my vehicle off for servicing on a Saturday. I expected to just leave my keys at reception but su I live a distance from Northstar Ford and had to drop my vehicle off for servicing on a Saturday. I expected to just leave my keys at reception but surprisingly learned that their service department was open until 1pm which meant I got to explain myself directly to a service representative. Fiona took my information down - promised me a call by 1030am next business day. Right on schedule I got a call from Fiona telling me the problem and when it the repairs would be completed. The day I expected the repairs done, I got a call and was able to pick up the car after work. Prior to picking up the vehicle, I received a copy of my work order by email. When I read the work order notes, the notes were so thorough it gave me great confidence they looked at every detail. Thank you Fiona and to your entire service team! More

Best Service experience Fiona was quick & very helpful when I drove into the service bay! I will always bring my car back to her :) She is always so pleasant & lovely! Fiona was quick & very helpful when I drove into the service bay! I will always bring my car back to her :) She is always so pleasant & lovely! More

SERVICE EXPERIENCE Staff all were courteous, efficient and prompt. It is always a pleasure to deal with Fiona. She always remembers me even though seven or more months Staff all were courteous, efficient and prompt. It is always a pleasure to deal with Fiona. She always remembers me even though seven or more months may have elapsed since my last visit. Have a few minor issues but did not bother to bring them to Fiona's attention: - Semi Annual Inspection worksheet indicates there was a problem with the sun visors not latching - this was not mentioned to me. - Invoice indicates I was advised of a number of maintenance items discussed with me which I declined. I do not recall having discussions relative to these matter. Have no problem recommending Northstar for your Ford service requirements. More

Oil Change On my first visit to Northstar, I got in and out in an hour and half and for around fifty bucks. The vehicle was checked over thoroughly. Thanks. On my first visit to Northstar, I got in and out in an hour and half and for around fifty bucks. The vehicle was checked over thoroughly. Thanks. More