Northstar Ford Calgary - Service Centre

First maintenance on 2015 Focus. First 8000 Km check up for my 215 Focus, using the Ford Maintenance Plan. Scheduled the visit, dropped the car off at night, picked it up the next d First 8000 Km check up for my 215 Focus, using the Ford Maintenance Plan. Scheduled the visit, dropped the car off at night, picked it up the next day. Vehicle was ready on time, zero hassle and no bill, as promised under the maintenance plan. More

Love my Flex I love my Ford Flex. I have had excellent service from Northstar Ford in Calgary since I bought my car. Fiona in the Service Department is awesome an I love my Ford Flex. I have had excellent service from Northstar Ford in Calgary since I bought my car. Fiona in the Service Department is awesome and I love having a chat with her. She makes bring my car in for service "fun." More

Fast, friendly service It was my second maintenance check for my Focus. Made an appointment to drop off and as soon as I pulled in, I was greeted and told someone would be It was my second maintenance check for my Focus. Made an appointment to drop off and as soon as I pulled in, I was greeted and told someone would be with me shortly. Scott L. took all my information and was very thorough and helpful. I was given the number for the shuttle and was on my way. The shuttle driver, Dave is very friendly and helpful as well. Overall a very pleasant and efficient experience at North Star Ford. More

Fiona always provides the BEST customer experience I always bring my ford to north star for servicing. It is the farthest location from where I live in the city but it's worth the drive every single ti I always bring my ford to north star for servicing. It is the farthest location from where I live in the city but it's worth the drive every single time. I had my vehicle serviced at Northstar yesterday and when my husband picked it up for me he noticed an awful noise coming from the front wheel. I was able to get in this morning to have it looked at without an appointment. I specifically dealt with Fiona and Craig in the service department. They had the problem solved within 10 minutes, if even that and they even looked after the said cost for me. I will always return to Northstar for my servicing thank you for making me feel like part of the family. More

Quick and efficient! I needed to bring my Ford Escape in for a part recall. It's not always easy for me to leave my vehicle for the day as I have dogs I have to go home I needed to bring my Ford Escape in for a part recall. It's not always easy for me to leave my vehicle for the day as I have dogs I have to go home for during the day. I had arranged my day so I could leave it all day. Imagine my surprise when Fiona showed up at my office (I work close by) with my vehicle just after noon! I was so appreciative. I deal with Fiona whenever I come in and she has been nothing but fantastic every time. Thanks Fiona!! More

Friendly, Accommodating Staff I just moved to Calgary and I chose this dealership because of its location. This was my first appointment and I came in as part of my maintenence pla I just moved to Calgary and I chose this dealership because of its location. This was my first appointment and I came in as part of my maintenence plan. I was late to my appointment but they were very accommodating and took me in right away. They were short staffed that day but the lady who helped me was very friendly and made my visit enjoyable. I look forward to bringing my car in for future maintenance. More

Excellent service Staff were very friendly and efficient. From the time I arrived at the garage the staff were courteous and the work was done faster than I expected. Staff were very friendly and efficient. From the time I arrived at the garage the staff were courteous and the work was done faster than I expected. More

Always a good experience with the service advisors! This service group is by far the best I've ever experienced...best Ford service department and best service dept overall out of all brands of vehicles This service group is by far the best I've ever experienced...best Ford service department and best service dept overall out of all brands of vehicles I've ever driven. More

Simply the best Excellent service, both friendly and inviting. Staff are klowledgable and willing to accommodate with genuine interest. But most important all staff o Excellent service, both friendly and inviting. Staff are klowledgable and willing to accommodate with genuine interest. But most important all staff on hand treat the customer not as an asset but as a good friend. More

Great Service Fast Friendly service....Great experience ....EASY as it gets...Will be going back whenever I need service in the future. I will tell others of my ser Fast Friendly service....Great experience ....EASY as it gets...Will be going back whenever I need service in the future. I will tell others of my service. More