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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,395 Reviews

2,395 Reviews of Northstar Ford Calgary - Service Centre

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March 14, 2016

Great service department/Terrible Sales Department I always bring my Ford Taurus to Ford to be serviced. They always do a good job and great value for money. However, stay away from the sales departmen More

by GMaybury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Argyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott for service, great guy. , Jason Suitor
Mar 14, 2016 -

Northstar Ford Calgary responded

Hi Garreth, Thank you for your feedback overall. I am the sales manager that helps you when you came in and unfortunately you left abruptly without allowing me to explain how we arrived at your appraised value. If you would like to discuss this we myself I would be happy to help you further. You may contact me at 403-241-4087 and I look forward to speaking with you soon. Clayton Rivet

March 14, 2016

Detailing and water pump All in all great service Mitch was friendly. I will definitely be back and I will buy my next be hole from this location. Thanks again see you for my More

by COLTONCRAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
March 14, 2016

Great people in Service Dept. Fiona is the best Customer Service Rep. She is thorough in asking questions, friendly and pushes the repair shop to do their best for you. More

by SAULT.GIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Gardiner, Fiona Rea
March 12, 2016

Fantastic Service. Lynn Edwards was able to get my car in and out in no time! As a very busy mom with very busy children, our car is a lifeline to getting to school, ac More

by ALNVICKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Edwards
March 12, 2016

Service I went to pick up my car after its scheduled maintenance and noticed it had not been cleaned to the standard this store provides. Mitch and Jordan/Ju More

by COOKERP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin or Jordan in detailing...I'm sorry, I can't remember his name, Mitch Coppieter
March 11, 2016

Flawless Experience (as usual) Absolutely flawless experience, which is typical of experiences with the Northstar group. I had my vehicle in for it's service and detailing. I was pr More

by MICHAEL.H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Edwards, Mitch Coppieter
March 10, 2016

Great! Service was fantastic as it usually is. The service writer when I came to pick up my vehicle didnt go over my requested estimate for me for new tires, More

by SKINCSES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole McGowan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Edwards, Adam Darwiche
March 10, 2016

Great customer service with knowledgable staff Took my vehicle in and was informed of some great savings on maintenance. No pressure sales just informative advice. Vehicle was done way before it wa More

by gooddealfound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
March 10, 2016

Regular Service Appointment I had my 2014 F150 in for its regular service appointment. I dropped my truck off the night before, Scott was my service advisor, came right out compl More

by TIMBOPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in Service
March 10, 2016

Windshield replacement and detail Fiona is the only reason I keep coming back. She gets her customers and provides a personal experience. Great job Fiona see you soon. Cheers. More

by RRITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
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