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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
December 13, 2018
New Ford Escape Very excellent service. Accommodating on short notice. Chris Fennel even came in to help me on his day off. Would highly recommend to anyone. Will be Very excellent service. Accommodating on short notice. Chris Fennel even came in to help me on his day off. Would highly recommend to anyone. Will be back More
by GERESCHUN
Verified CustomerEmployees Worked With
Mike Issa, Cassandra Walker, Chris Fennel
December 13, 2018
In an out in an hour. Brittany was terrific as always and got me signed in, fixed up and out again in just over an hour. Thanks B. you're great! Brittany was terrific as always and got me signed in, fixed up and out again in just over an hour. Thanks B. you're great! More
by LANSINGJ
Employees Worked With
December 12, 2018
Outstanding Service! Terrific team of employees who provide excellent service every time. Thanks to them I get booked, driven home, serviced, picked up the next day, with Terrific team of employees who provide excellent service every time. Thanks to them I get booked, driven home, serviced, picked up the next day, with friendly, and efficient people who always show how much they care about the individual. More
by LEONABAKER1
Employees Worked With
Other Employees :
Fiona Rea, Rob Meade, Maureen Frison, Michael Todd, Cassandra Walker, Shanna English
December 12, 2018
electrical problems Casandra Walker looked after me in a very professional manner and was able to answer all my questions. my ford explorer was completed on time as p Casandra Walker looked after me in a very professional manner and was able to answer all my questions. my ford explorer was completed on time as promised. More
by JJSMALLWOOD
Employees Worked With
Cassandra Walker
December 12, 2018
Annual service Brittany has been very supportive and provides adequate information on your vehicle, ad the service/pars that would be required to be replaced and ser Brittany has been very supportive and provides adequate information on your vehicle, ad the service/pars that would be required to be replaced and serviced as well. More
by KALBHOJAK
Employees Worked With
December 12, 2018
Oil Change and scheduled maintainance I was overall fairly happy, although there was a very angry service representative that ruined my experience, as her overall attitude brought everyone I was overall fairly happy, although there was a very angry service representative that ruined my experience, as her overall attitude brought everyone down in the space. I was very disappointed in her looks of disapproval at my while i was pulling in it felt like I had already done something wrong. My CSR was very good but i couldn't help over hearing the other disgruntled employee on multiple occasions More
by COOPER7
Employees Worked With
Jenn
December 12, 2018
Recall work and service Took truck in for some recall work, preformed the required service at the same time to eliminate the need to return the next day. Very courteous staff Took truck in for some recall work, preformed the required service at the same time to eliminate the need to return the next day. Very courteous staff. More
by Ian MacLeod
Employees Worked With
Cassandra Walker
December 11, 2018
Service don’t listen to customers!!!!! Called service to book BRAND NEW TRUCK in for problem repairs. Took truck for the day and only thing managed to get completed was oil change and not e Called service to book BRAND NEW TRUCK in for problem repairs. Took truck for the day and only thing managed to get completed was oil change and not even fill of Def.. they didn’t order any parts for repair witch should have been there for day of booking... need to start listening to the customers as problems we’re simply sunroof leak. DS door leak. But what does the daily driver of the truck know!!! Now there wanting to keep truck again for couple more days to repair things that should have been done first time. little frustrating. As there was a vibration. There saying it was a driveshaft balance issue so let the customer drive it I tell they can get new one in to replace it. Clearly causing more issues with parts. To me this sounds like not very good math. As the truck will for sure be back in for more warrenty repairs. More
by KCBFARRIER13
Employees Worked With
December 11, 2018
IWE Wheel Hub Replacement I showed up without an appointment due to some sudden vibration with my F150. The service center was able to diagnose the issue, which was amazing, de I showed up without an appointment due to some sudden vibration with my F150. The service center was able to diagnose the issue, which was amazing, despite the time contraints. Less than a week later they had got a hold of some replacement IWE hubs even though it would supposedly be a month until they were available again. Service was completed in a day and as usual Fiona and Rob were top notch to deal with. They also quoted the work at a very competitive price. More
by Mark D'Adamo
Employees Worked With
Fiona Rea, Rob Meade
December 11, 2018
Always excellent service from Cassandra and Northstar!! As always polite, professional, efficient and as promised. My vehicle was delivered on time and as expected! Keep up the great work -- I appreciate As always polite, professional, efficient and as promised. My vehicle was delivered on time and as expected! Keep up the great work -- I appreciate it :) More
by AM2
Employees Worked With
Cassandra Walker
