Northstar Ford Calgary

winter tire additons Cass was helpful as always. organized on pre call and finding of materials including option revisions for price etc. Dave in shuttle was very professi Cass was helpful as always. organized on pre call and finding of materials including option revisions for price etc. Dave in shuttle was very professional as well. More

Excellent customer service! Northstar Crowfoot is by far the best dealership in area. I'm a strong believer it's not the sales agents who bring your customers back, it's the serv Northstar Crowfoot is by far the best dealership in area. I'm a strong believer it's not the sales agents who bring your customers back, it's the service departments. A big shout out to Cassandra, her professionalism, courteous demeanour and knowledgeable nature really makes the service process enjoyable. Thank you Northstar for taking good care of my vehicles. More

Oil change Basic oil change done promptly, with no issues or 'up selling'. Agent was also able to order a new key fob due to the original being defective. Basic oil change done promptly, with no issues or 'up selling'. Agent was also able to order a new key fob due to the original being defective. More

Service repairs Good communication with what was found and how it would be fixed. Very polite and friendly. Was happy that it only took one day to get done. Good communication with what was found and how it would be fixed. Very polite and friendly. Was happy that it only took one day to get done. More

Very helpful I have found the Crowfoot team very helpful, addresses all concerns and steps up to ask about concerns I hadn't thought of Cassandra helped me after I have found the Crowfoot team very helpful, addresses all concerns and steps up to ask about concerns I hadn't thought of Cassandra helped me after clarifying an issue More

Double Check Everything They Do The last few times I've had my car serviced at this dealership, there have been signs that the work hasn't been done. First, a day after an oil change The last few times I've had my car serviced at this dealership, there have been signs that the work hasn't been done. First, a day after an oil change, the warning light came on to say I needed an oil change. I went back and they swore up and down that the service was done. Last time, I took it in for its paint and leather inspections. They said this was done, but my car was need even rinsed off. How can they inspect the paint without actually looking at the paint, I asked. Again, they swear the work was done. I just don't believe them. More

Outstanding service as always! I took my F150 in for the scheduled maintenance and the work was done promptly and professionally. Northstar Ford took it even further and replaced my I took my F150 in for the scheduled maintenance and the work was done promptly and professionally. Northstar Ford took it even further and replaced my brakes as was covered under the maintenance package. More

Winter is back As soon as winter is back, there is a mad dash to put the winter tires on. It is comforting to be able to call our Ford dealership and get an appointm As soon as winter is back, there is a mad dash to put the winter tires on. It is comforting to be able to call our Ford dealership and get an appointment the next day. Our tires were switched in a matter of time and with very little fuss, waiting or inconvenience. More

Good service Cassandra has been always helpful during service requirements. These include regular maintenance as well as extended warranty package requirements. Cassandra has been always helpful during service requirements. These include regular maintenance as well as extended warranty package requirements. I suggest call in and ask for her and then meet her at the store. More

Awesome Nicole McGowan was my sales associate. She went above and beyond. She came in on her day off and was by far the most helpful, friendly, personable sal Nicole McGowan was my sales associate. She went above and beyond. She came in on her day off and was by far the most helpful, friendly, personable sales person I’ve ever dealt with. She made it seem more like friends hanging out than a pushy sales person like most dealerships/sales people. More