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Northstar Ford Calgary

Calgary, AB

4.0
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,684 reviews

December 07, 2017

Sales and service This is my 2nd new ford vehicle from Northstar. I would recommend them. The staff is friendly, helpful. The service is great, in and out with no More

by Judi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Epp, Fiona Rea
Dec 11, 2017 -

Northstar Ford Calgary responded

Thank you for the positive review! We are pleased that your second purchase from NorthStar Ford Auto Group was easy! We hope that you will continue to utilize all of the services we have to offer in the future.

December 07, 2017

Lincoln Excellent service, friendly team. Very accommodating. Atmosphere that the service group creates, makes it for an relaxing experience, the waiting l More

by JSTYRE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Dec 11, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. It means a great deal to our dealership.

December 07, 2017

Amazing Service ! Great Job as always, Fiona is the best to deal with she is always kind and takes care of everything I need. I would highly recommend getting you vehic More

by MPress79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Dec 11, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We greatly appreciate your business and hope that you will continue to visit our service department for all of your vehicle needs.

December 06, 2017

Cassandra Rocks I was shocked to find a huge spaghetti crack in the sunroof of my 2015 Ford Edge and drove straight to Northstar Service. Cassandra, my regular servi More

by Derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Dec 11, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave our dealership a five-star review, it means a great deal to us. We are happy to hear that all of the work repairing your sunroof was painless and quick. We hope that you will continue to visit our dealership in the future.

December 05, 2017

Check Engine I want to thank Northstar Ford Services Department for their utmost professionalism that they afforded me. An issue arose when a critical component wa More

by A.W.MENDES12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We greatly appreciate your business and are happy to hear that we were able to complete the work. We hope that you will continue to visit us in the future.

December 04, 2017

Always great Everything was great as usual. All issues were addressed and the work was done in a reasonable time frame. The interior was kept clean too with cove More

by 4RE Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry not sure of the name of the guy that took me in.
Dec 06, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We are happy to hear that all of the issues were resolved by our service team within a reasonable time frame.

December 04, 2017

Exceptional Customer Service and a Very Satisfied Customer I have been experiencing an intermittent noise coming off the front of my vehicle for 2-3 years now and each time I brought the vehicle into the deale More

by MILLERJW3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Meade, Damian Banick
Dec 06, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We greatly appreciate your business and are happy to hear that we were able to resolve this problem that had been bugging you for so long. We hope that you will continue to visit our dealership for all of your vehicle needs in the future.

December 04, 2017

Service under warranty Great dealership run by people who care. I have not had a bad experience here from sales to service. Repeat customer on my second F150 from Northstar. More

by Brian E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Meade
Dec 06, 2017 -

Northstar Ford Calgary responded

Thank you for leaving us a positive review! We greatly appreciate your continued business and hope that you will continue to visit us for all of your vehicle needs in the future.

December 01, 2017

Service The only good thing about this location is Nichole McGowan. I will never come back for a service here again. I don’t know a lot about vehicles and in More

by CHRISTINLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Dec 18, 2017 -

Northstar Ford Calgary responded

We are sorry to hear that your most recent experience with our dealership did not go as planned. We would like to follow up with you regarding your service experience. It’s our goal to provide the best experience possible. Please contact us at the NorthStar Ford Calgary at 403-239-1115 if you wish to speak further. Thank you!

December 01, 2017

Vehicle damaged - again The time needed to have my windshield replaced (by warranty) was quite quick and the service advisors I dealt with were very friendly and helpful. Thi More

by PCARTLEDGE01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The individual working at the key pick-up counter
Dec 18, 2017 -

Northstar Ford Calgary responded

We are sorry to hear that your most recent experience with our dealership did not go as planned. We would like to follow up with you regarding your service experience. It’s our goal to provide the best experience possible. Please contact us at the NorthStar Ford Calgary at 403-239-1115 if you wish to speak further. Thank you!

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