Northstar Ford Calgary

I brought my car in to be cleaned yesterday I had the pleasure of dealing with Fiona Rea in the service department. I found her to be very efficient, fun and a pleasure to deal with. Thanks Fio I had the pleasure of dealing with Fiona Rea in the service department. I found her to be very efficient, fun and a pleasure to deal with. Thanks Fiona for such a fun experience. More

Rim got damaged Had an appointment for 8:30 am for seatbelt tentioner recall, and a Patch for a flat tire I had plugged. Vehicle wasn’t completed till 4:30. When I go Had an appointment for 8:30 am for seatbelt tentioner recall, and a Patch for a flat tire I had plugged. Vehicle wasn’t completed till 4:30. When I got the vehicle back there was scratch marks all the way around my 1 year old rim. I left a message for the service manager to call back and help rectify the issue but still hasn’t called back 4 days later. Really disappointed in the whole experience. Updated. Review. I did speak with Rob Meade, a really stand up professional guy. He was concerned and didn’t hesitate to help fix the issue. Update 2. Got my rim back from northstar ford and they didn’t fix the damage. I will not be dealing with Northstar Ford again... I initially walked into Northstar Ford to buy a used truck... when I started talking with them about the used truck I liked and they realized I wasn’t going to pay their inflated price they then said “sorry we forgot it’s already sold...” So I gave them my phone number and they said they would call me about a similar used truck... 3 months later they called me back and said sorry we couldnt find anything... I said thats too bad as I had walked into Cam Clark Ford in Airdrie and custom ordered a brand new F-150. Maybe thats why they didn’t treat my truck with professionalism? More

Great service by service advisor Liane. Liane provided very good service was friendly,informative and provided good support in arranging alternate transportation wh by service advisor Liane. Liane provided very good service was friendly,informative and provided good support in arranging alternate transportation while our truck was serviced.Thank You More

Trustworthy It has to be the first time in years at a service shop or oil change place where they checked a filter and said it wasn’t dirty and didn’t need replac It has to be the first time in years at a service shop or oil change place where they checked a filter and said it wasn’t dirty and didn’t need replacing. Trustworthy perhaps. More

They did an great job Great job. Only issues is I booked my car for the Monday and had this day off but they over booked and I had to reschedule for the Tuesday morning. Great job. Only issues is I booked my car for the Monday and had this day off but they over booked and I had to reschedule for the Tuesday morning. More

In for a recall and oil change Was in yesterday for a recall and oil change. Friendly staff, finished on time and courtesy drivers are always great! Spluged and bought the inside / Was in yesterday for a recall and oil change. Friendly staff, finished on time and courtesy drivers are always great! Spluged and bought the inside /outside cleaning deal and my truck looks brand new- such a treat! More

Consistently reliable Whether I come in for routine maintenance or unplanned repairs, they clearly communicate about prices, timelines, and any unexpected issues. I've had Whether I come in for routine maintenance or unplanned repairs, they clearly communicate about prices, timelines, and any unexpected issues. I've had repairs come in under the estimate a couple of times, and everyone has always been very easy to deal with. I've had a couple of minor problems, but they've always been resolved quickly. More

Oil change/standard maintennance. Brittany was helpful, efficient and a strong communicator. I was promptly received when entering the service bay, the area was clean and hazard free. Brittany was helpful, efficient and a strong communicator. I was promptly received when entering the service bay, the area was clean and hazard free. My time was utilized appropriately. More

Ford Explorer Leasing a new Explorer from NorthStar Ford. All of the staff were very friendly and helpful from the moment we entered the showroom. Nicole in sales w Leasing a new Explorer from NorthStar Ford. All of the staff were very friendly and helpful from the moment we entered the showroom. Nicole in sales was knowledgeable and a pleasure to do business with. We have had a great experience with Northstar Ford so far and love our new vehicle! More

Excellent customer service Everyone was so accommodating, the service was fast and to the point which I appreciate. There was no pressure to do any inspections or add-ons that w Everyone was so accommodating, the service was fast and to the point which I appreciate. There was no pressure to do any inspections or add-ons that weren’t necessary during my first visit - I will happily bring my car back in here again for service. More