Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Amazing service Service was top notch, all my questions were answered and they ensure I was able to pick up my car a little after service hours Service was top notch, all my questions were answered and they ensure I was able to pick up my car a little after service hours More
Great follow up service Thanks again to Fiona and to Rob for acting quickly and competently to handle my concerns with some previous work. They took my concern seriously and Thanks again to Fiona and to Rob for acting quickly and competently to handle my concerns with some previous work. They took my concern seriously and went above and beyond to remedy them. Always a pleasure dealing at NorthStar. More
Fit me in on an already booked day I had an issue with my tailgate not opening and I called the Crowfoot dealership, they were booked solid but said they would have a look and try and f I had an issue with my tailgate not opening and I called the Crowfoot dealership, they were booked solid but said they would have a look and try and fit me in. I waited around for about 2 hours and they were able to fix it that day. Very pleased with the service team. Casandra very helpful and knowledgeable and I appreciate her friendliness and try's her best to always accommodate. More
Once again great job Thanks for the fix up , got check in and out really easy . Had to come back for parts that were order and all went smooth , thanks to Fiona and the gi Thanks for the fix up , got check in and out really easy . Had to come back for parts that were order and all went smooth , thanks to Fiona and the girls in the back great job . More
Ford Fusion recall service Fast servicing and excellent communication. Highly recommend taking your Ford vehicle there. Brittany helped ensure I was in and out quickly. Plus you Fast servicing and excellent communication. Highly recommend taking your Ford vehicle there. Brittany helped ensure I was in and out quickly. Plus you have close access to public transit. More
Service + Great help from Cassandra with standard service and some part recall issues. No surprises with cost after the estimate, i was keep informed of the tim Great help from Cassandra with standard service and some part recall issues. No surprises with cost after the estimate, i was keep informed of the time lines and was contacted promptly when vehicle was completed. I will use Northstar Ford again. More
Great Service We had a recall notice for our 2017 Ford Fusion. Northstar service scheduled us in a timely manner, and preformed an oil change at the same time with We had a recall notice for our 2017 Ford Fusion. Northstar service scheduled us in a timely manner, and preformed an oil change at the same time with very little notice. As a result our recall was dealt with quickly and we received our regular service at a reasonable price. More
keyless door code At the time of purchase, I was not able to receive the 5 digit door code, but Jennifer made it easy when I dropped by the service department. Had it At the time of purchase, I was not able to receive the 5 digit door code, but Jennifer made it easy when I dropped by the service department. Had it all figured out in 15 minutes. Brett and Dion kicked some serious xxx. Love the Ford, and would go back again. More
Better than Mercedes! Great folk to deal with! My 2018 F150 is awesome. They got me everything I wanted and nothing I didn't. Definitely recommend this dealership. Great folk to deal with! My 2018 F150 is awesome. They got me everything I wanted and nothing I didn't. Definitely recommend this dealership. More
Oil change Made an appointment for 9:00 for an oil change. Dropped vehicle off after 8:30. Had to call shuttle around 4:00 and wait for a 4:30 pickup. WhenI go Made an appointment for 9:00 for an oil change. Dropped vehicle off after 8:30. Had to call shuttle around 4:00 and wait for a 4:30 pickup. WhenI got there I also had to wait until after 5:00 before my vehicle was ready. Having an appointment meant nothing and my whole day was wasted. Service required was an oil change because it was a new vehicle I drove approx 500km during the winter but warning light for oil change came on and I was told by Ford Agent I had to have the appointment to retain the warranty. It also took 1 week to get an appointment and I was leaving on holidays. Never had such poor service at this dealership before More