Northstar Ford Calgary

Excellent service all around. Excellent experience all round, my adviser Jennifer was very attentive to our needs and communication was on point made the experience smooth, the car Excellent experience all round, my adviser Jennifer was very attentive to our needs and communication was on point made the experience smooth, the car runs great again, kudos to the mechanic that worked on the focus. More

Great Service I called and was able to bring my car in the next day. They were even able to complete the recalls the same day. Fiona was great, happy and friendly I called and was able to bring my car in the next day. They were even able to complete the recalls the same day. Fiona was great, happy and friendly and very helpful. Thanks Northstar Ford Crowfoot! More

Had to return because service wasn’t completed at the appt As above. I had an appointment where the work was not completed. Thus I had to take more time and return to have the work done. This time it was satis As above. I had an appointment where the work was not completed. Thus I had to take more time and return to have the work done. This time it was satisfactorily done. However, I also asked to have some ‘glue’ removed from the back window. This was not done and fortunately Brittany obtained the necessary equipment and completed the job while I waited. More

Great service Northstar has always had the best service and sales representatives. Always a pleasure to deal with. It’s a great environment to walk in to and Norths Northstar has always had the best service and sales representatives. Always a pleasure to deal with. It’s a great environment to walk in to and Northstar will continue to have my business for years to come More

never again did not fix all items promised or fill the car with gas as promised lied more than once. screwed up the paperwork to transfer to my name. over all cos did not fix all items promised or fill the car with gas as promised lied more than once. screwed up the paperwork to transfer to my name. over all cost me about a extra thousand dollars after buying that was promised to be covered or in screw ups. More

Small fix Job was finished completely and my vehicle was delivered to my work. Excellent service. Impressed so far and very happy to bring my truck here for all Job was finished completely and my vehicle was delivered to my work. Excellent service. Impressed so far and very happy to bring my truck here for all of its service More

Awesome service Fiona gave me information that i needed to know about my vehicle. Would recommend her and Northstar to anyone. I will only go there to have my vehicle Fiona gave me information that i needed to know about my vehicle. Would recommend her and Northstar to anyone. I will only go there to have my vehicle serviced. More

Great experience When I arrived some one was there to help me and they were very friendly and then the y kept me updated of what’s was happening during my service and When I arrived some one was there to help me and they were very friendly and then the y kept me updated of what’s was happening during my service and then we’re very friendly when I came to pick it up More

Great Service As always the service department at Northstar Ford in NW Calgary was excellent. My service consultant, Fiona was very helpful and makes the visit conv As always the service department at Northstar Ford in NW Calgary was excellent. My service consultant, Fiona was very helpful and makes the visit convenient and easy. More

Oil change in 55 minutes or it's free? Not for me at least. A few days prior to my appointment for an oil change, I was asked for the VIN so that they could make sure they had the oil filter there for my vehicl A few days prior to my appointment for an oil change, I was asked for the VIN so that they could make sure they had the oil filter there for my vehicle. I arrived on time for my appointment, they assured me it would be done within 55 minutes as their promotion states. Well, the 55 minutes came and went, and when I finally politely inquired when it would be ready, I was politely informed they had not started yet. I couldn't wait any longer as I had a prior appointment to get to so after waiting an additional 15 minutes, they gave me my car back and I drove away with no oil change, but 90 minutes older and wiser. They didn't offer to book me in at a different time for a free oil change to honour their promotional claim, though that would have been advisable regardless just to provide good customer service. The attendant was friendly and polite though, no issues with the people there, yet I certainly will not be going back. Hope your experience is different. More