Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Satisfied I am satisfied with the service. A bit more expensive but all dealers are more expensive than non-dealer shops but you get a better customer experien I am satisfied with the service. A bit more expensive but all dealers are more expensive than non-dealer shops but you get a better customer experience and convenience (complimentary rides, updates, etc.). Would have given it another star but I had a harrowing experience from the last service. Took out the vehicle after regular maintenance and the vehicle stalled a few kilometers from the shop in the middle of a major street. I was afraid of the fast moving vehicles behind me might hit the vehicle. I was able to restart the vehicle after a minute or so and went back to the dealer. The service manager was very accommodating but couldn't really say what was going on. It never occurred days after but I am worried it might. More
Regular Maintenance Another satisfied service with NorthStar Ford. The folks in the service department are always very friendly. I also popped into the parts area to pick Another satisfied service with NorthStar Ford. The folks in the service department are always very friendly. I also popped into the parts area to pick up some touch up paint. Gentleman there was very helpful. More
Excellent Service ! Very professional and helpful service from the service team esp. from Cassandra Walker who made sure that I was kept informed by text, phone and email Very professional and helpful service from the service team esp. from Cassandra Walker who made sure that I was kept informed by text, phone and email as to progress of the service work. I was able to book my truck in for service with only a couple days notice and when one work item was delayed, NorthStar booked me in for the follow-up right away and honored the sale price that would have been applied. More
Kept me advised how repairs were proceeding With out a prior appointment they took the vehicle in for repairs right away and kept me advised how repaired were progressing. Job was finished befor With out a prior appointment they took the vehicle in for repairs right away and kept me advised how repaired were progressing. Job was finished before promised time. More
Well done! Very helpful and accommodating when we were struggling to get an unexpected issue fixed. The team worked miracles to squeeze our vehicle into the sc Very helpful and accommodating when we were struggling to get an unexpected issue fixed. The team worked miracles to squeeze our vehicle into the schedule. More
Great service helpful and we'll informed. Would definitely recommend that my friends bring their vehicles to North Star. Out of words so thanks again! service helpful and we'll informed. Would definitely recommend that my friends bring their vehicles to North Star. Out of words so thanks again! More
Awesome service attendant. Cassandra Walker went above on doing her job. Very informative, polite and well mannered. Would recommend her and look forward in her assistance in Cassandra Walker went above on doing her job. Very informative, polite and well mannered. Would recommend her and look forward in her assistance in future. More
Oil change Cassandra was the lady looking after me and my car and she was great!!! The car was in right on time and out in one hour. The best!! Cassandra was the lady looking after me and my car and she was great!!! The car was in right on time and out in one hour. The best!! More
Service Fiona in the service department is always pleasant to deal with. Friendly, Punctual and informative. She always takes the time to return phone calls Fiona in the service department is always pleasant to deal with. Friendly, Punctual and informative. She always takes the time to return phone calls promptly and reviews the service order. More
Jennifer was very nice to Dena with Always nice taking our car in for service. The staff are always so friendly and willing to help and provide fast service. Thank you all! Always nice taking our car in for service. The staff are always so friendly and willing to help and provide fast service. Thank you all! More





