Northstar Ford Calgary

New Car Purchase I found the staff to be very pleasant. My sales person was fairly new at her job, but she was upfront about that and asked for help when she needed it I found the staff to be very pleasant. My sales person was fairly new at her job, but she was upfront about that and asked for help when she needed it. It was frustrating for both of us when finding the key for the vehicles was a challenge. More

Replacement battery install and oil change Very good service, helpful service assistants, excellent in providing assistance. Enjoyed the coffee and doughnut. Efficient in calling when the vehic Very good service, helpful service assistants, excellent in providing assistance. Enjoyed the coffee and doughnut. Efficient in calling when the vehicle was ready, prompt in payment and the collection of the vehicle. Vehicle was clean inside when I picked it up. More

Amazing Experience! This was my first time actually purchasing a vehicle and it was not at all what I expected! Brian came out, introduced himself to my father and I and This was my first time actually purchasing a vehicle and it was not at all what I expected! Brian came out, introduced himself to my father and I and asked what I was looking for. Told him exactly what I wanted and that I wasn't planning on getting it right away, he fully understood and was awesome! We ended up talking about a really nice used car in the lot, went into his office to talk more about it and crunch numbers, eventually took it for a test drive and fell in love with it! During the entire process I didn't feel pressured at all, in fact I was quite comfortable with everything since Brian was super friendly and so was everyone else, they made you feel like a friend/family! I ended up buying that vehicle was handed over to Mike Issa in financing to do all of the paperwork; he was also extremely friendly and awesome! Everyone went above and beyond in making sure that this entire process of buying a vehicle was easy and stress-free! Tanya was also super fun to talk to when she was showing me everything my new car can do! I would definitely recommend this dealership to anyone looking for a vehicle! No pressure, everyone is great, you feel valued (not just another sale), and everyone genuinely cares and wants to give you the best deal possible! They even came up with a solution for my old car which had 275,000 kms on it! More

Scammed Test drove and quoted a 502A package. Returned a couple weeks later to purchase quoted vehicle. I was tricked and sold 500a package on my F150. Test drove and quoted a 502A package. Returned a couple weeks later to purchase quoted vehicle. I was tricked and sold 500a package on my F150. I recommend avoiding this dealership at all costs. Do not go to northstar ford. More

Great, Friendly Experience I knew what I was looking for when I came to the dealership already. Brian and his team helped me accomplish exactly what I wanted in a matter of a co I knew what I was looking for when I came to the dealership already. Brian and his team helped me accomplish exactly what I wanted in a matter of a couple visits. When I needed to have my vehicle go back to the dealership, Brian drove across town and made everything fit into my schedule. The Experience was quick and easy, I never felt like I was being taken advantage of or being shorted. Overall great experience! More

in search for a car for my son Nicole was eager to help , asked lots of questions in order to find us the right car . I contacted her via phone and we are still working on finding a Nicole was eager to help , asked lots of questions in order to find us the right car . I contacted her via phone and we are still working on finding a car More

Buying our first new car As our family was growing, we decided it was time to buy new. We went in and Jason Suitor greeted us and took us into his office. He is a wonderful sa As our family was growing, we decided it was time to buy new. We went in and Jason Suitor greeted us and took us into his office. He is a wonderful salesman who did not make us feel pressured or unimportant. My wife had a ton of questions and he was very patient and answered every one thoroughly and was able to simplify it if we didn't understand. Even when we called him later in the week with other questions, he was there and very knowledgeable. He went above and beyond for us and we are extremely happy with our vehicle. I don't know much about the dealership as we dealt with Jason for most of our time, but just based on his salesmanship and patience, I would recommend him to anyone I know. More

The work done was fine but there was a few issues. i didn't get my tires rotated even though I put the wheel lock in the cup holders No one called about iteither..0 n my bill it says I was asked about i didn't get my tires rotated even though I put the wheel lock in the cup holders No one called about iteither..0 n my bill it says I was asked about 3 other services and I declined. I was only asked about one.. everyone was cheerful and helpful otherwise. More

Good service and friendly staff. Knowledgeable and well trained. Explained the cost and informed when other services are due as well. Very good ford product knowl and friendly staff. Knowledgeable and well trained. Explained the cost and informed when other services are due as well. Very good ford product knowledge. More

Fast and courteous service My vehicle was ready before I expected as the previous dealership I dealt with for another manufactures vehicle double the time and in 5yrs was never My vehicle was ready before I expected as the previous dealership I dealt with for another manufactures vehicle double the time and in 5yrs was never ready when they said it would be. I hope North Star continues the great service for years to come. More