Northstar Ford Calgary

Replace glass on main navigation screen These repairs was done to my satisfaction an in the time frame that was promise. The service agent Lynn was excellent in the handling of my service ne These repairs was done to my satisfaction an in the time frame that was promise. The service agent Lynn was excellent in the handling of my service needs on my vehicle. She is an asset to North Star Ford and should be reconize for her PR skills. Thank you Lynn an I look forward to you assisting me again. Regards Steven Miller. More

Excellent Service Fiona in service goes above and beyond. She turned around what could have been a bad experience. She listened to my concerns and found both an immedi Fiona in service goes above and beyond. She turned around what could have been a bad experience. She listened to my concerns and found both an immediate resolution to the issue but also a long term solution to avoid the same situation happening again on future visits. More

Repair to heater. Lynn was excellent. Got me in very promptly. Called me with an update and got the requiredt part ordered . Repair completed next day. Thank you. Lynn was excellent. Got me in very promptly. Called me with an update and got the requiredt part ordered . Repair completed next day. Thank you. More

Very good service Everyone was very friendly. And very efficient when working on tne car. The service was suppose to take 2 days but it only took 1, which is great. Everyone was very friendly. And very efficient when working on tne car. The service was suppose to take 2 days but it only took 1, which is great. More

FMPP and check of steering Britanny and her supervisor did a great job of having the vehicle FMPP done. But, the big item was the tie rods had been replaced, under warranty, in Britanny and her supervisor did a great job of having the vehicle FMPP done. But, the big item was the tie rods had been replaced, under warranty, in November. The steering did not feel right and the tevhnicians did a great job of addressing the problem. I haven't had a chance to check it on a trip, yet. Everyone was polite and every effort was made to address my concerns. More

Exceptional Customer Service Had an issue with tail gate, work completed in a timely manner and was covered under warranty. The service department is effecient and staff are all Had an issue with tail gate, work completed in a timely manner and was covered under warranty. The service department is effecient and staff are all very friendly. More

Professional and on time My truck was booked in first thing in the morning which allowed me to get to work by 8:00 am. The repairs were made. The vehicle was ready for pickup My truck was booked in first thing in the morning which allowed me to get to work by 8:00 am. The repairs were made. The vehicle was ready for pickup at the promised time. Everything went as planned. More

Service People I Can Trust The Service Centre is the true Star at Northstar Ford! Buying a car is a one-time experience and my purchase from Northstar Ford over four years ago w The Service Centre is the true Star at Northstar Ford! Buying a car is a one-time experience and my purchase from Northstar Ford over four years ago was handled in a very competent manner. However, it won't be a sales pitch that gets me back into Northstar to buy another car. It is the Service Centre. I trust them. Each and every time I have brought my car in for its regular maintenance I have been blown away by their competency and friendliness. The Service Centre is the reason I have not had to deal with any problems with my car as their care has kept it running smoothly. My maintenance package will run out sometime this year but I will keep getting my car serviced at Northstar because the experience is worth it in time, money, and happiness. More

excellent meet and greet Welcome committee was nothing I have ever experienced. They listened to all my concerns, had two men there to go over a couple concerns with truck, t Welcome committee was nothing I have ever experienced. They listened to all my concerns, had two men there to go over a couple concerns with truck, truck was in and out in decent amount of time. Very professional and helpful. More

treated like family The wonderful Fiona Rea has been looking after my mothers and my ford fusion and edge for over two years now and has treated us, welcomed us, and acco The wonderful Fiona Rea has been looking after my mothers and my ford fusion and edge for over two years now and has treated us, welcomed us, and accommodated us in any and every way p[ossible from making appointments available going out of her way for tire quotes finding us the best of value in quality and financial aspects. she welcomes us with a hug and always gets our wheels back to us in a very admirable time and fashion. thank you too Fiona Rea and Northstar ford for always looking after us... on be half of my mother and myself Ford has our business and gratitude. chris C More