Northstar Ford Calgary

Exceeding expectation My Service Rep did an excellent job communicating the resolution of suspected warranty issues and process. Although I understood I did not completely My Service Rep did an excellent job communicating the resolution of suspected warranty issues and process. Although I understood I did not completely agree . The good news is my Rep heard my frustration and resolved the issue with no additional cost . This not only met but exceeded my expectation?? Look forward to next service Keith More

Ford Edge Mav was very helpful in securing our new Edge for us. Walked us through our various options, as the vehicle we wanted was not easily found. Mav and th Mav was very helpful in securing our new Edge for us. Walked us through our various options, as the vehicle we wanted was not easily found. Mav and the team made the entire purchase go very smooth and handled everything promptly and professionally. The one compliant we have is that as soon as we obtained our new vehicle, there was no follow up (although it was promised that we'd hear from them within a couple of weeks). Good thing is that we've not had any issues with the Edge. More

Excellent quick service Lynn Exceeded expectations. Car was ready earlier than expected. Was called promptly and service was great. I will definitely return for my servicing Lynn Exceeded expectations. Car was ready earlier than expected. Was called promptly and service was great. I will definitely return for my servicing needs and recommend the service. More

Friendly and professional The service advisor I dealt with was very friendly and curtious. She called me with an update on how my car service was going and was very professiona The service advisor I dealt with was very friendly and curtious. She called me with an update on how my car service was going and was very professional. More

Finally Have to say of all the many visits to Ford over the last couple years the last two visits (one lead to another within a few days) were finally impress Have to say of all the many visits to Ford over the last couple years the last two visits (one lead to another within a few days) were finally impressive. I had a new girl who was training. She was very helpful, she heard my needs and looked into solving them for me. This review is based on these two visits. I have never before wanted to take the time to do this. More

Routine maintenance - but extraordinary service! I am very pleased to enthusiastically recommend NorthStar Ford, Calgary; for their excellent service on an ongoing basis. The very dedicated team of I am very pleased to enthusiastically recommend NorthStar Ford, Calgary; for their excellent service on an ongoing basis. The very dedicated team of professionals, from the person who first greets you, to the staff in the main waiting area; make me feel like I am their most important customer of the day. On the service end, team lead Fiona Rea is a dedicated and talented professional. She genuinely enjoys her job and it shows in her dedication to service and her customer's needs. I deem it a privilege to highly recommend Fiona and the entire team at NorthStar Ford, Calgary. More

Excellent Service Fiona in service goes above and beyond. She turned around what could have been a bad experience. She listened to my concerns and found both an immedi Fiona in service goes above and beyond. She turned around what could have been a bad experience. She listened to my concerns and found both an immediate resolution to the issue but also a long term solution to avoid the same situation happening again on future visits. More

Replace glass on main navigation screen These repairs was done to my satisfaction an in the time frame that was promise. The service agent Lynn was excellent in the handling of my service ne These repairs was done to my satisfaction an in the time frame that was promise. The service agent Lynn was excellent in the handling of my service needs on my vehicle. She is an asset to North Star Ford and should be reconize for her PR skills. Thank you Lynn an I look forward to you assisting me again. Regards Steven Miller. More

Outstanding Experience Without a doubt I always have the best experience at Northstar Ford. Fiona my service adviser is the best. She is courteous, always willing to help an Without a doubt I always have the best experience at Northstar Ford. Fiona my service adviser is the best. She is courteous, always willing to help and goes above and beyond to make me feel comfortable. More

excellent meet and greet Welcome committee was nothing I have ever experienced. They listened to all my concerns, had two men there to go over a couple concerns with truck, t Welcome committee was nothing I have ever experienced. They listened to all my concerns, had two men there to go over a couple concerns with truck, truck was in and out in decent amount of time. Very professional and helpful. More