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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
March 31, 2016
Friendly, quick and efficient. Given that it was my first visit for service since I purchased my 2015 Ford Escape, I was a little unsure of the process. Fiona made me feel right at Given that it was my first visit for service since I purchased my 2015 Ford Escape, I was a little unsure of the process. Fiona made me feel right at home, and explained how everything was going to work. I was very impressed with how friendly she was. When I left to go to work, she asked if I needed a transit ticket or a shuttle ride (I had already arranged a ride). I also appreciated the follow-up e-mail and phone call to let me know my vehicle was ready. Pick up was a breeze. As I was in and out in 5 minutes. Well done. More
by TIMHUNGATE
Verified CustomerEmployees Worked With
Fiona Rea
March 31, 2016
Fast and great service It always so great to take my car in to Northstar Ford Calgary.The service is excellent and fast Brittany. Was knowledgeable and proved excellent se It always so great to take my car in to Northstar Ford Calgary.The service is excellent and fast Brittany. Was knowledgeable and proved excellent service. I could not believe how fast they work on my car. Excellent customer service and with positive energy More
by JAYNONBODDEN
Employees Worked With
March 30, 2016
Winter tyres switched. I had my winter tyres switched, the service was superb. My service tech Lynn was prompt ,professional & friendly. Overall, I was pleased with the ser I had my winter tyres switched, the service was superb. My service tech Lynn was prompt ,professional & friendly. Overall, I was pleased with the service I received. More
by FROSTYFEET
Employees Worked With
Lynn Edwards
March 30, 2016
👍👍👍 Very quick and did the work requested at a competitive price. The young lady who checked me in was professional and business focused. The dealership w Very quick and did the work requested at a competitive price. The young lady who checked me in was professional and business focused. The dealership was clean and neat. More
by simon.cropper
Employees Worked With
March 30, 2016
Warranty repair and Regular Maintenance visit Overall very pleased with thoroughness of NStar team's willingness to find cause of my issue. It was a tricky situation and they took extra time to t Overall very pleased with thoroughness of NStar team's willingness to find cause of my issue. It was a tricky situation and they took extra time to test it few times and contact Ford Canada as well. Communication was great throughout process. More
by SEAN T
Employees Worked With
Lynn Edwards, Rob Meade
March 30, 2016
Took $2000. Bait, and ask $2,000 deposit, Wrong car released. re-order after 3weeks argue, made me wait HALF YEAR for new car, -> Never give me back the deposit, Bait, and ask $2,000 deposit, Wrong car released. re-order after 3weeks argue, made me wait HALF YEAR for new car, -> Never give me back the deposit, I lost $2,000. because I needed new car, couldn't wait it anymore. They are nice BEFORE made a contract. Detail: When I and my wife went to see a dealer on September 2015, I supposed to buy Explorer XLT, but ordered the Limited instead, because of the dealer who was Jason Suitor explained very well about the capabilities of the Limited before I ordered the car. Over two months later, the car came in, but there was few noticeable scratches which were okay for me, but no function installed the dealer told us.-It was Blind Spot Light, my wife always wants the function, so I am for sure he told us it is included as standard. They gave me options which doesn't make sense such as 1. Just pick the (wrong)car up. 2.pay extra and wait more two months. I ordered the 4wheels drive for the winter, but when they finally agreed with re-order of the car, I wasted three weeks again, because the dealer didn't want to have responsibility anymore and the manager, Greg Amir didn't answer well. We had to E-mail several times, and made voice massages keep going. When I asked refund of the $2,000 deposit, they denied. We waited another over two months, but it never comes till early of February. ; the manager told me that he will push it, so it won't wait as much as I did. I couldn't believe that I paid $2,000 of down payment and wait almost 6months for a car. Really disappointed about the Service of North Star Ford, and I had to get another car instead waiting it. I lost my deposit. More
by lch83ce
Employees Worked With
Jason Suitor
March 30, 2016
Great Service but Pricey I found the dealership very efficient in setting up the appointment and providing the service. My service contact was extremely friendly and efficien I found the dealership very efficient in setting up the appointment and providing the service. My service contact was extremely friendly and efficient with feedbacks and delivery. My only challenge was that I have since found that the additional services received could have been received cheaper elsewhere. More
by REMI
Employees Worked With
March 30, 2016
helpful professional courteous Helpful professional, and courteous service Telephoned and advised of battery needing replacing at some point before cold weather or use that might Helpful professional, and courteous service Telephoned and advised of battery needing replacing at some point before cold weather or use that might be a drain to it and were able to quickly replace it More
by DONNAS777111
Employees Worked With
Mitch Coppieter
March 30, 2016
Oil change service excellent Great service. First class treatment from Fionna. She is amazing. Every time i come in she is more then helfull and very knowledgable. I recommend f Great service. First class treatment from Fionna. She is amazing. Every time i come in she is more then helfull and very knowledgable. I recommend ford and this deallership all the time. super happy. More
by WILLLAMACRAFT
Employees Worked With
Fiona Rea
March 29, 2016
Ford Edge Mav was very helpful in securing our new Edge for us. Walked us through our various options, as the vehicle we wanted was not easily found. Mav and th Mav was very helpful in securing our new Edge for us. Walked us through our various options, as the vehicle we wanted was not easily found. Mav and the team made the entire purchase go very smooth and handled everything promptly and professionally. The one compliant we have is that as soon as we obtained our new vehicle, there was no follow up (although it was promised that we'd hear from them within a couple of weeks). Good thing is that we've not had any issues with the Edge. More
by Tracey Drach
Employees Worked With
Maveen Kaura
