Northstar Ford Calgary

Problems on my truck is not resolved I have made my 3 appointment for my regular maintenance to fix the problem on my truck but has not been fixed. 3 time I have ask ford to check the pro I have made my 3 appointment for my regular maintenance to fix the problem on my truck but has not been fixed. 3 time I have ask ford to check the problem on my truck and keep saying there is no problem which I hear the problem on my truck everything I drive it. I have paid a lot of money with my maintenance package and the problem has not been fixed. I told ford the problem on 3 visit during my last 3 regular maintenance visit and nothing has been done to resolved the problem. Instead of just checking my truck why not just drive my truck to see and hear what the problem is. Now I have only one check up left on my maintenance package before it ends and the problem on my truck had not been fixed. This is very disappointing. I have paid a lot of money so that I don't have to worry about this kind of problem. More

Best service ever! I am a new owner of a Ford vehicle. I have been to the dealership for 2 service appointments since purchasing my vehicle. I have been to a lot of othe I am a new owner of a Ford vehicle. I have been to the dealership for 2 service appointments since purchasing my vehicle. I have been to a lot of other dealerships with other vehicles and I am so impressed with Fords service, no other service depts compare to the exceptional service I have experienced at Ford. The service advisor I delt with was Brittany F. She was friendly and professional. Shuttle driver was friendly and on time! As well as the service manager who is always around making sure you have water and that all of your needs are met. Thanks Again Ford, other dealerships could learn a thing or two from you! More

Excellent Service Adviser Fiona , the Service Adviser, made taking my car in for service pain free and effortless. She was kind,curteous,and efficient. I would definately bring Fiona , the Service Adviser, made taking my car in for service pain free and effortless. She was kind,curteous,and efficient. I would definately bring my car back and request Fiona. More

Awesome Service Centre Everything was prompt, courtesy and timely... The reception was great and the service was fast and done professionally.... Fiona was an absolute ple Everything was prompt, courtesy and timely... The reception was great and the service was fast and done professionally.... Fiona was an absolute pleasure to work with.... 5 star all the way!!!! More

Excellent Service provided by the lady who helped me with the service of my car. She kept me in the loop as to the progress made on my vehicle on a timely and professi provided by the lady who helped me with the service of my car. She kept me in the loop as to the progress made on my vehicle on a timely and professional basis. More

excellent shop, lovely associates! they are very precise and fast in what they are doing. The service centre has friendly associates. they try their best to satisfy you with the service they are very precise and fast in what they are doing. The service centre has friendly associates. they try their best to satisfy you with the service. More

Friendly Service I purchased a Ford Edge SEL. They are expert especially Ahmed. He is one the sale representative there. I asked bunch of technical/financial questions I purchased a Ford Edge SEL. They are expert especially Ahmed. He is one the sale representative there. I asked bunch of technical/financial questions and he kindly answered. Their financial consultancy is also perfect. Initially, the price for my ideal car didn't fit into my budget so they suggested a kind of flexible payment plan which properly works for me. More

Friendly service Small discrepancy with pricing but overall happy with everyone I dealt with at this location. Everything with the service with my truck looks good an Small discrepancy with pricing but overall happy with everyone I dealt with at this location. Everything with the service with my truck looks good and hopefully will hold up. More

Fiona was great Fiona provided me fantastic service. There was a mix up with my service and they missed something, but Fiona promptly took care of it. Her service was Fiona provided me fantastic service. There was a mix up with my service and they missed something, but Fiona promptly took care of it. Her service was above and beyond and I appreciate it. Thank you. More

Good service except for cleaning I got a platinum clean with my oil change and the cleaning wasn't done properly. I had dust in corners on the dash and the leather detail didn't get t I got a platinum clean with my oil change and the cleaning wasn't done properly. I had dust in corners on the dash and the leather detail didn't get the stains of my chairs More