Northstar Ford Calgary

fast and efficient service Fiona was very knowledgeable about all aspects of the process of the oil change for my Ford Explorer. This was the first oil change on my vehicle, and Fiona was very knowledgeable about all aspects of the process of the oil change for my Ford Explorer. This was the first oil change on my vehicle, and the entire process was absolutely without any problem. I also had my winter tires taken off and summer ones put on. She advised me to return in 100 km to have them retorqued. It was a pretty minor service appointment, but it sure put me at ease knowing how complete a service will be in the future. More

Great Service, as always Northstar's service department does a great job, friendly, prompt and courteous. They are also very good at communicating what needs to be done and w Northstar's service department does a great job, friendly, prompt and courteous. They are also very good at communicating what needs to be done and why; there will never be any surprise items on your bill, and they are very prompt and informative when letting you know the status of your vehicle. More

Recall Lynn was very courteous ... answered all my questions .. great to deal with took a long time for the parts to arrive for my recall. Bye Lynn was very courteous ... answered all my questions .. great to deal with took a long time for the parts to arrive for my recall. Bye More

A great experience Fiona went above and beyond to ensure that I had the best customer experience possible. She definitely is an assest to the company. She is one the mo Fiona went above and beyond to ensure that I had the best customer experience possible. She definitely is an assest to the company. She is one the most knowledgeable and helpful service advisors I have met. More

ford experience at Northstar great service friendly staff happy to deal with Northstar that is all I have to say at the moment we are happy with our new car so............... great service friendly staff happy to deal with Northstar that is all I have to say at the moment we are happy with our new car so..................... More

Efficient and Quick! Brittany did a great job of getting me in quick and out just as fast. Everything was covered by warranty and I am extremely satisfied. Brittany did a great job of getting me in quick and out just as fast. Everything was covered by warranty and I am extremely satisfied. More

Great and friendly service Fiona was friendly knowledgable and very accommodating. Informed of us of services that are offered free of charge wth our service plan, that we were Fiona was friendly knowledgable and very accommodating. Informed of us of services that are offered free of charge wth our service plan, that we were in aware of. She Got our vehicle finished earlier than originally planned m so we could get to another appointment on tine. More

Thank you Fiona! We had our vehicle in for service at Northstar Ford and while we had to wait for a part to arrive, we received awesome service from Fiona! She kept u We had our vehicle in for service at Northstar Ford and while we had to wait for a part to arrive, we received awesome service from Fiona! She kept us updated on what was going on, called when she said she was going to call... and when the check engine light came on again the day after we picked up our vehicle, she did everything in her power to get our vehicle back to Northstar Ford to get it looked at and get us "back on the road". Fiona went above and beyond my expectations to make the situation right. We really did appreciate it! More

Great job on servicing my 2012 expedition Thanks for the excellent work. Your professionalism is appreciated and continues to keep us coming back. Vehicle was done on time and recommendation Thanks for the excellent work. Your professionalism is appreciated and continues to keep us coming back. Vehicle was done on time and recommendations were made which were acted upon. More

Problems on my truck is not resolved I have made my 3 appointment for my regular maintenance to fix the problem on my truck but has not been fixed. 3 time I have ask ford to check the pro I have made my 3 appointment for my regular maintenance to fix the problem on my truck but has not been fixed. 3 time I have ask ford to check the problem on my truck and keep saying there is no problem which I hear the problem on my truck everything I drive it. I have paid a lot of money with my maintenance package and the problem has not been fixed. I told ford the problem on 3 visit during my last 3 regular maintenance visit and nothing has been done to resolved the problem. Instead of just checking my truck why not just drive my truck to see and hear what the problem is. Now I have only one check up left on my maintenance package before it ends and the problem on my truck had not been fixed. This is very disappointing. I have paid a lot of money so that I don't have to worry about this kind of problem. More