Northstar Ford Calgary

Excellent service. Great job guys. The invoice amount was exactly what you estimated. Service counter was efficient and friendly. There were no surprises during the repa Great job guys. The invoice amount was exactly what you estimated. Service counter was efficient and friendly. There were no surprises during the repairs. I am very satisfied. More

"Excellent service" Best of the best staff we ever dealt with. Mitch {service writer}and the service manager went above and beyond to make sure our vehicle was ready in t Best of the best staff we ever dealt with. Mitch {service writer}and the service manager went above and beyond to make sure our vehicle was ready in time. More

transmission oil leaking I got an appointment very fast. I was told what was the problem and they fixed it few days after I was there to change my winter tires. I am very I got an appointment very fast. I was told what was the problem and they fixed it few days after I was there to change my winter tires. I am very sastified. Claudette More

fast and efficient service Fiona was very knowledgeable about all aspects of the process of the oil change for my Ford Explorer. This was the first oil change on my vehicle, and Fiona was very knowledgeable about all aspects of the process of the oil change for my Ford Explorer. This was the first oil change on my vehicle, and the entire process was absolutely without any problem. I also had my winter tires taken off and summer ones put on. She advised me to return in 100 km to have them retorqued. It was a pretty minor service appointment, but it sure put me at ease knowing how complete a service will be in the future. More

ford experience at Northstar great service friendly staff happy to deal with Northstar that is all I have to say at the moment we are happy with our new car so............... great service friendly staff happy to deal with Northstar that is all I have to say at the moment we are happy with our new car so..................... More

Great Service, as always Northstar's service department does a great job, friendly, prompt and courteous. They are also very good at communicating what needs to be done and w Northstar's service department does a great job, friendly, prompt and courteous. They are also very good at communicating what needs to be done and why; there will never be any surprise items on your bill, and they are very prompt and informative when letting you know the status of your vehicle. More

A great experience Fiona went above and beyond to ensure that I had the best customer experience possible. She definitely is an assest to the company. She is one the mo Fiona went above and beyond to ensure that I had the best customer experience possible. She definitely is an assest to the company. She is one the most knowledgeable and helpful service advisors I have met. More

Recall Lynn was very courteous ... answered all my questions .. great to deal with took a long time for the parts to arrive for my recall. Bye Lynn was very courteous ... answered all my questions .. great to deal with took a long time for the parts to arrive for my recall. Bye More

Best service ever! I am a new owner of a Ford vehicle. I have been to the dealership for 2 service appointments since purchasing my vehicle. I have been to a lot of othe I am a new owner of a Ford vehicle. I have been to the dealership for 2 service appointments since purchasing my vehicle. I have been to a lot of other dealerships with other vehicles and I am so impressed with Fords service, no other service depts compare to the exceptional service I have experienced at Ford. The service advisor I delt with was Brittany F. She was friendly and professional. Shuttle driver was friendly and on time! As well as the service manager who is always around making sure you have water and that all of your needs are met. Thanks Again Ford, other dealerships could learn a thing or two from you! More

Problems on my truck is not resolved I have made my 3 appointment for my regular maintenance to fix the problem on my truck but has not been fixed. 3 time I have ask ford to check the pro I have made my 3 appointment for my regular maintenance to fix the problem on my truck but has not been fixed. 3 time I have ask ford to check the problem on my truck and keep saying there is no problem which I hear the problem on my truck everything I drive it. I have paid a lot of money with my maintenance package and the problem has not been fixed. I told ford the problem on 3 visit during my last 3 regular maintenance visit and nothing has been done to resolved the problem. Instead of just checking my truck why not just drive my truck to see and hear what the problem is. Now I have only one check up left on my maintenance package before it ends and the problem on my truck had not been fixed. This is very disappointing. I have paid a lot of money so that I don't have to worry about this kind of problem. More