Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,684 reviews
Apr 7 - service for tire change Historically the service has been varied but generally speaking I would classify it as "average-good". After a very frustrating visit the service bef Historically the service has been varied but generally speaking I would classify it as "average-good". After a very frustrating visit the service before last, and a frank follow-up discussion with my husband and the service department, my service was excellent this time. More
Very efficient service. All issues were addressed and resolved within one visit. Friendly knowledgeable staff. Warranty item was researched and a solution was scheduled when All issues were addressed and resolved within one visit. Friendly knowledgeable staff. Warranty item was researched and a solution was scheduled when parts arrive. An excellent experience. More
Spring tune-up Fiona always takes the time to explain what needs to be done and why. If there are any extra concerns, I always get a phone call to make sure that I Fiona always takes the time to explain what needs to be done and why. If there are any extra concerns, I always get a phone call to make sure that I am aware of my options and prepared for the costs. Can't ask for more than that More
Regular maintenance I dropped of my car at end of day at like 6 pm and requested that my car be done early the next day. It was done really quick and with all service che I dropped of my car at end of day at like 6 pm and requested that my car be done early the next day. It was done really quick and with all service checks performed. Mich was great at explaining the details of the service. More
My March Experience with North Star Ford. North Star Ford is a professional efficient service center. They look after the servicing aspects of the vehicle, do an inspection, what is necessary North Star Ford is a professional efficient service center. They look after the servicing aspects of the vehicle, do an inspection, what is necessary to the vehicle and meet any specific requests that I had. No complaints whatsoever. More
Great service Brittany Fjellstad did a great job, she is very polite and efficient. The technician fixed the braking issue with my truck, works perfect now. overall Brittany Fjellstad did a great job, she is very polite and efficient. The technician fixed the braking issue with my truck, works perfect now. overall great experience. More
Nailed It!!! I have dealt with almost all service advisors at this facility, and although some of the issues with my new truck were frustrating, all advisors at on I have dealt with almost all service advisors at this facility, and although some of the issues with my new truck were frustrating, all advisors at one point or another made my situation a comfortable one. Always done on time, and always a solution. This time around, Scott, well done!!!! Thank you Fiona, Mike, Lynn and all techs I have met along the way. More
Made my experience better! Mike Todd, Service Advisor, did a fantastic job explaining the issue on my 2011 Ford Fusion and going the extra mile to talk to Ford about any warrant Mike Todd, Service Advisor, did a fantastic job explaining the issue on my 2011 Ford Fusion and going the extra mile to talk to Ford about any warranty responsibility as well as reviewing the previous repair to ensure that the right diagnostic steps were taken. I greatly appreciate Mike's efforts to make this repair experience a good as possible. I will recommend Northstar Ford Calgary's service department to everyone! I would however also like to express my dissatisfaction with Ford Motor Company for not offering any assistance for the repair of a power transfer unit on a 2011 Ford Fusion Sport model (top of the line at the time) with less than 76,000kms...only because the five year warranty period had expired. Please pass along these comments to Ford...I will not purchase another Ford, ever! You do not want to stand behind your vehicles, I do not need to own any of your vehicles! More
Great as always We are always happy with the friendly service we get here. They do awesome detail cleans and are very personable every time we come in. We are always happy with the friendly service we get here. They do awesome detail cleans and are very personable every time we come in. More
Northstar Ford is great! I bought a 2014 Escape there almost 2 years ago. Dealing with them has been great, right from the purchase through the regular servicing. They have gr I bought a 2014 Escape there almost 2 years ago. Dealing with them has been great, right from the purchase through the regular servicing. They have great, friendly staff who I feel have treated me honestly, with no fuss, from the Sales staff, Service Advisor, Shuttle drivers - it's all been great! More