Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great Service Department Fiona is a great service rep. From drop off to pick up she follows the progress of the work being done on my vehicle. She is always very upbeat and Fiona is a great service rep. From drop off to pick up she follows the progress of the work being done on my vehicle. She is always very upbeat and pleasant to work with. Thanks Fiona! More
First rate customer service When I expressed a concern to my service advisor, Fiona, she immediately had Rob call me and we set up a time for him to go for a test drive with me s When I expressed a concern to my service advisor, Fiona, she immediately had Rob call me and we set up a time for him to go for a test drive with me so he could hear what I was hearing. They brought the vehicle into the shop the next day and explored every possible cause so they were able to assure me everything was fine. I appreciate their patience and their willingness to go above and beyond. More
Great Service Booked appt. a few weeks ago to have winter tires removed & summers installed. Got a call the day before the appt to confirm that I was coming. Dropp Booked appt. a few weeks ago to have winter tires removed & summers installed. Got a call the day before the appt to confirm that I was coming. Dropped off car & waited in the waiting room. Car was ready in an hour. Price was lower than I had paid at other dealers with my last car. More
Very Satisfied We brought our vehicle in for its routine service, oil change and tire swap. Lynn very quickly got it checked in for it's service and the service depa We brought our vehicle in for its routine service, oil change and tire swap. Lynn very quickly got it checked in for it's service and the service department had it completed very quickly. Very happy with the efficient service More
Very Good Customer Service Brittany made an effort of having excellent service. She went above and beyond to accommodate my needs which I greatly appreciated. I would definitely Brittany made an effort of having excellent service. She went above and beyond to accommodate my needs which I greatly appreciated. I would definitely recommend her as a service technician! More
Another satisfied experience Excellent attention to details from booking to completion of service. I brought my vehicle in for regular servicing and everything went very smoothly Excellent attention to details from booking to completion of service. I brought my vehicle in for regular servicing and everything went very smoothly which is quite rare these days. More
Fast and efficient! Got the job done fast and efficient. Schedule was for recall with parts that finally arrive. Brought it in the morning and pick up in the evening du Got the job done fast and efficient. Schedule was for recall with parts that finally arrive. Brought it in the morning and pick up in the evening during the weekday. No complains. More
Pleasent Servicing I brought my vehicle in for routine oil change and winter tire swap. Dealt with Fiona again who is always pleasant and lovely to me. She predicted re I brought my vehicle in for routine oil change and winter tire swap. Dealt with Fiona again who is always pleasant and lovely to me. She predicted return times that were accurate and called me as soon as they found an issue so I wasn't waiting around. My experience servicing my vehicle with Northstar Ford is always a breeze when I deal with her :) More
Service Fiona was the" best" friendly and very helpful with any questions I had. Brittany was also helpful in helping me set up computer in carl. Fiona was the" best" friendly and very helpful with any questions I had. Brittany was also helpful in helping me set up computer in carl. More
very poor I asked the service adviser if it would be a problem to put on a oil catch can and he said it would be no problem. I also had a check engine light on I asked the service adviser if it would be a problem to put on a oil catch can and he said it would be no problem. I also had a check engine light on to come in for service for that too. I received a call that morning from some guy working their talking rude and load like I was some kind of idiot. They refused to work on my car until I had the oil catch can hooked up witch only needed to have one hose hooked up to make it work. I took my car to a mechanic and it took 10 minutes to hook up the hose, 10 minutes! I then took my mustang to a different Ford Dealer and they found out that the problem was the power steering monitor had to be replaced witch was under warranty & would of cost 2000.00 out of my pocket to replace. Never go to North Star Ford again More





