Northstar Ford Calgary

My first oil change on 2015 F150 4X4 I bought this truck last Fall and took it in for my first oil change/check-up (don't drive it a lot :)). Scott and Service Manager Rob were both very I bought this truck last Fall and took it in for my first oil change/check-up (don't drive it a lot :)). Scott and Service Manager Rob were both very helpful & friendly. Couldn't have gone any better. Hoping that all of my service calls are similar!! :) More

service was quick and informative. service was quick and informative and the shuttle service was quick .the car was returned earlier than it was promised. paper work was very quick. service was quick and informative and the shuttle service was quick .the car was returned earlier than it was promised. paper work was very quick. More

Excellent Service You can always count on great customer service at Northstar Ford! Fiona always has a smile on her face and I really appreciate her taking the time to You can always count on great customer service at Northstar Ford! Fiona always has a smile on her face and I really appreciate her taking the time to explain (in layman's terms) why my vehicle may need certain service items. More

F150 - Sync problem Mike & Scott went above and beyond to get my sync system functioning with my phone. We weren't certain it worked while in the service bay, but I am h Mike & Scott went above and beyond to get my sync system functioning with my phone. We weren't certain it worked while in the service bay, but I am happy to report once I was away from the various wifi hotspots interfering with the master reset, my phone did sync and I could once again use Bluetooth. More

Northstar Ford = THE Best in Canada! Northstar is the best and has the best customer service period. Especially at the worst time i was in, they went out of their way even when they were Northstar is the best and has the best customer service period. Especially at the worst time i was in, they went out of their way even when they were on their closing hours. Can't say enough good things about them, everytime iv'e been there its been the best service and the fastest! Can't say that about other dealers. Northstar is my first and only choice and the employees can turn your worst day into a better one, smiling faces, peace of mind and the best work! More

Great Help I was having issues uploading the latest Sync updates. Mitch and the other service personnel went above and beyond to fix my problem. In spite of the I was having issues uploading the latest Sync updates. Mitch and the other service personnel went above and beyond to fix my problem. In spite of the fact that the Ford website was down for a period of time they still managed to have my car back to me the same day. Thank you so very much. Our thoughts and prayers are with your fellow co-workers in Fort McMurray. More

Exceptional Working in the Financial Services industry for an Asset Management firm, I have a career worth of experience in how customer service is a key differen Working in the Financial Services industry for an Asset Management firm, I have a career worth of experience in how customer service is a key differentiator in a business with abundant customer choice. Northstar has exceeded my expectations and at every interaction I found them to be very focused on the customer experience. I choose to service my vehicle at Northstar not due to convenience, or price, but on their commitment to their customers. Well done. I will be back! Rick Mackenzie More

In and Out, Friendly Service I had a regular maintenance plan appointment at 8:00 am. I was done and on my way to work by 8:20 and I had my car back at 1:00. Friendly, knowledgeab I had a regular maintenance plan appointment at 8:00 am. I was done and on my way to work by 8:20 and I had my car back at 1:00. Friendly, knowledgeable staff. The best experience I've had at a dealership. More

Great service Had routine work done, along with a spring check-up. They found some issues that needed to be fixed, and it was accomplished under warranty. Scott gav Had routine work done, along with a spring check-up. They found some issues that needed to be fixed, and it was accomplished under warranty. Scott gave such great service and has a very positive attitude. He really made me feel that my business was appreciated. I got my appointment in a very timely manner too. More

Easy. No issues Dealing with NorthStar Ford and Mitch in their service department was great. They explained everything that would be done when I dropped off my truck. Dealing with NorthStar Ford and Mitch in their service department was great. They explained everything that would be done when I dropped off my truck. Mitch also explained he would call if something came up, and he did. And the work was done when he said it would be. More