Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Northstar Ford Service is Excellent Fiona is the best on the Northstar Ford Service Team!! I receive excellent service - she knows me and knows what is important to me as her customer. Fiona is the best on the Northstar Ford Service Team!! I receive excellent service - she knows me and knows what is important to me as her customer. I can tell she loves working for Northstar Ford. More
not very friendly- in fact quite rude upon arriving I brought my vehicle in for servicing to Northstar Ford in May. The girl who greeted and took my light test was by far the rudest Ford employee I've e I brought my vehicle in for servicing to Northstar Ford in May. The girl who greeted and took my light test was by far the rudest Ford employee I've ever encountered. I've always had very good service at Ford and was quite disappointed during my last visit with this one lady who was appointed to take care of me that day. I hope I never have t deal with her again. On a brighter note- I was treated very well (as usual) by everyone else at Northstar. Asked if I wanted a coffee- and asked if I needed help by at least 3 - 4 other employees. More
Great service by NorthStar Ford The service adviser Scott is a great person. He explained everything that I have asked for more details. His approach is very positive and friendly. The service adviser Scott is a great person. He explained everything that I have asked for more details. His approach is very positive and friendly. More
Awesome service Brittany my service advisor was probably the best I have dealt with at any dealership She would call every couple of days to give me an update as wel Brittany my service advisor was probably the best I have dealt with at any dealership She would call every couple of days to give me an update as well as relay information from the Tech working on my truck I wish everyone I dealt with was as good as Brittany. The Diesel care warranty I bought was well worth the money. More
Regular Service Work was completed as scheduled. All details were explained to me in a very professional manner by my service advisor Scott. I've been dealing with th Work was completed as scheduled. All details were explained to me in a very professional manner by my service advisor Scott. I've been dealing with this dealership for a number of years and can only give positive comments. More
Vehicle Maintenance Northstar Ford Service Dept. has always been prompt with service and communicated with me very well. My vehicle is ready often early in the day and in Northstar Ford Service Dept. has always been prompt with service and communicated with me very well. My vehicle is ready often early in the day and in most cases the work was all completed. I had hope to have my trunk latch fixed but of course it wasn't acting up when it was in for the regular maintenance (twice now). This is a bit of a problem as my vehicle is two years old and now I'm into a deductible. I hope to stop by when it is acting up and have it fixed under warrantee. Other than that minor problem, Northstar has been fabulous to deal with. More
Scheduled oil change Mitch was efficient and my vehicle drop off was quick. He had checked to see if there was any other servicing that was required. I later received a c Mitch was efficient and my vehicle drop off was quick. He had checked to see if there was any other servicing that was required. I later received a call to let me know my vehicle was ready, even earlier than expected. More
Very positive The staff at Northstar Ford were extremely helpful, if it were not for their efforts I would be in dire straights right now. Kurt Greve found me The staff at Northstar Ford were extremely helpful, if it were not for their efforts I would be in dire straights right now. Kurt Greve found me the right truck right away after listening to my needs and requirements. Sinny Vannath was amazing! He really went to bat for me, pushed through my financing issues and found me a lender just when it seemed that financing would not be an option. My family eats and has a roof over their head because of Sinny's efforts. He kept my company afloat, without the truck, I simply don't make money. Upon accepting delivery Kurt Greve buffed a fairly decent scratch out of the side of the truck (Mostly) and sent me on my way with a touch up pen for any other issues I found with the paint. The truck is perfect so far and a big improvement upon what I was driving before. After losing my last truck, this experience was definitely positive enough to see me through the stress, frustration and cost of being put in a position through no fault of my own that required me to replace my truck on the fly. I would highly recommend Northstar Ford to all my friends and family and I would happily deal with them in the future if buying another vehicle. Thanks again guys! More
Fiona is a Rock Star! Fiona is efficient, effective and communicates well. Not very often nowadays do you get the kind of service that she provides. She reads the situati Fiona is efficient, effective and communicates well. Not very often nowadays do you get the kind of service that she provides. She reads the situation very well and reacts in a very proactive and professional manner and does the right thing. Northstar is lucky to have her... More
Excellence in Service I brought in my vehicle and was promptly checked in. When the vehicle was finished I received a phone call and I went to get my. Car. The lady who t I brought in my vehicle and was promptly checked in. When the vehicle was finished I received a phone call and I went to get my. Car. The lady who took my payment went and got my car for me ( I am recovering from a hip replacement) and I left for home - no muss - no fuss! An excellent experience overall! More





