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Northstar Ford Calgary

Calgary, AB

4.0
2,687 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,687 reviews

August 01, 2016

Great customer service I have been going to Northstar Ford now for about 1 1/2 years now. That is when I bought my F150 from them. Every time I come to get service done, the More

by TIMBOPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany in service. , Mitch Coppieter
July 31, 2016

Car there all day twice and nothing done I had my truck in to get a tonneau cover seal replaced. First time in they ordered the wrong part, but kept my car all day only to have nothing done. More

by Ford Calgary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Lepsenyl
Aug 01, 2016 -

Northstar Ford Calgary responded

Dear Valued Customer, We would like to follow up with you based on your comments. Could you email Rob Meade, our Northstar Ford Calgary Service Manager, your contact information as he would like to give you a call. His email address is rmeade@northstarfordcalgary.ca Or he can be reached on his cell phone directly at 403 828 8173.

July 31, 2016

40,000 checkup Fiona my advisor handle all my concerns and ensured vehicle was checked properly . Northstar Ford also handled with no issue a front brake issue. More

by ARTBAKER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 01, 2016 -

Northstar Ford Calgary responded

Dear ARTBAKER, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle! Sincerely, The Social Media Team

July 30, 2016

Oil change Staff was friendly and helpful. Called in for an appointment and got one right away. Our vehicles was able to get in on a wait appointment and we did More

by ALNVICKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 01, 2016 -

Northstar Ford Calgary responded

Dear ALNVICKY, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle! Sincerely, The Social Media Team

July 29, 2016

As always, your people and your service was excellent. treated with respect, driven home in comfort, great driver, your service rep made sure I had no problems when I came to pick up my truck. This is a gr More

by RAYMONDBECKHURST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember, sorry
Aug 01, 2016 -

Northstar Ford Calgary responded

Dear Raymond, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle! Sincerely, The Social Media Team

July 29, 2016

First Time Servicing of This Vehicle Not only was it this vehicle's first servicing, but our first time in this particular service centre. Comparatively, we were not disappointed with an More

by LINDA20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Aug 01, 2016 -

Northstar Ford Calgary responded

Dear Linda, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle! Sincerely, The Social Media Team

July 28, 2016

Last minute service request Asked for next day apptmt for quick basic service. Staff were quick to reply and were able to accomodate my wife being able to drop vehicle and picku More

by SEAN T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Edwards
Jul 28, 2016 -

Northstar Ford Calgary responded

Dear Sean, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle! Sincerely, The Social Media Team

July 28, 2016

Great Service Department! Love bringing my 2012 Focus here for service! I normally deal with Fiona whenever I bring it in, she is always very upbeat and helpful! Will continue More

by Rob
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Jul 28, 2016 -

Northstar Ford Calgary responded

Dear Rob, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle! Sincerely, The Social Media Team

July 28, 2016

Service Repair Absolutely fantastic service. My vehicle was in a collision while it was parked. I has noticed a loud vibration sound which increased as the in the fr More

by MBALAK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lepsenyi & Mike (sorry don't know his last name)
Jul 29, 2016 -

Northstar Ford Calgary responded

Dear MBALAK, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle! Sincerely, The Social Media Team

July 28, 2016

body shop review 2013 Ford Edge was repaired in good time by body shop for minor damage to rear bumper. . Courteous service; repair looks good; appreciate the car wash More

by AIHYAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Provenzano (body shop)
Jul 29, 2016 -

Northstar Ford Calgary responded

Dear AIHYAA, thank you for taking the time to write a review! We appreciate feedback from customers like you so we can understand how to improve the service experience. We noticed you gave us an overall rating of 4/5. Next time how can we improve your experience with us? Sincerely, The Social Media Team

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