Back

Northstar Ford Calgary

Calgary, AB

4.0
2,689 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
Contact Dealership

9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

Directions

By Type

Showing 2,689 reviews

August 10, 2016

Regular Maintenance My vehicle was brought into the shop exactly as scheduled and returned when promised, as I waited. Excellent customer service and friendliness. Will d More

by G-Dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Northstar Ford Calgary responded

G-Dog, thank you for telling us about your visit. This feedback is very helpful and we appreciate you thinking of us for future service.

August 10, 2016

GREAT CUSTOMER SERVICE! Fiona is and always has been great! She's very quick to accommodate, making it very easy to get my vehicle services. She communicates all info very w More

by BRETTSTEVENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 15, 2016 -

Northstar Ford Calgary responded

Brett, it’s great to hear about your experience with Fiona! We always aim to have our team give customers the best experience possible.

August 10, 2016

Recent Service My wife and I have had nothing but great service at Northstar Ford. Personally I would recommend anyone purchase a vehicle from them and also get the More

by WCHYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany ???, Fiona Rea
Aug 15, 2016 -

Northstar Ford Calgary responded

WCHYZ, positive recommendations from valued customers are always much appreciated! Thank you for your kind words and for choosing NorthStar Ford in Calgary.

August 10, 2016

Scott is the man! Scott is always a pleasure to deal with. I love how honest and transparent he is. The only issue that I have is how expensive some Ford parts are and More

by DDUCHOLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott L
Aug 15, 2016 -

Northstar Ford Calgary responded

DDUCHOLK, pricing can be tricky sometimes. We’re glad that Scott was able to provide everything you needed, so you could leave happy.

August 10, 2016

All was done that was asked to be done I had a time frame that I needed my vehicle back and it was meant as was the price quoted . All was done that was requested More

by root66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Northstar Ford Calgary responded

Root66, thank you for sharing your experience with us! It’s always nice to hear back from our customers that we fulfilled our promises and their expectations were met.

August 09, 2016

Replace seat track Ford Northstar has endeavored to solve my ongoing issue of a creaking seat. After trying a couple of tries to repair, the dealership was more than wi More

by Elizabeth Hancock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 15, 2016 -

Northstar Ford Calgary responded

Elizabeth, thank you for the 5-star review! We are thrilled to hear you are happy with the service team and appreciate your business.

August 09, 2016

While waiting for shuttle I took my vehicle in at 7:30 A.M. .the showroom was completely quiet. Perhaps someone from service could turn on the radio & the hot water for tea. More

by JANICESTURM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 15, 2016 -

Northstar Ford Calgary responded

Janice, thank you for the suggestion! I will talk to the staff to see if we can make that happen. We’re always looking for ways to improve our customer experience.

August 09, 2016

Very great service Service was quick and friendly. Very customer oreinted approach. I told the staff what service I needed and wasn't upsold on additional services I did More

by ORRINDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Aug 15, 2016 -

Northstar Ford Calgary responded

ORRINDELL, thank you for the 4-star review! We’re glad you had a positive experience.

August 09, 2016

New key took three hours and didn't work! We needed a new key for our car. $350 later, the remote start did not work. My biggest dissatisfaction came from the fact that the $117 I paid to have More

by CESandau
Recommend Dealer
No
Employees Worked With
Scott
Aug 10, 2016 -

Northstar Ford Calgary responded

Dear CESandau, We are sorry to hear about your sales experience and would like to get in touch with you. Please respond with your contact information and/or you can contact us at 403-239-1115. Sincerely, The Social Media Team

August 09, 2016

Great service Everyone at Ford is always very nice and accommodating. They are all very responsive and will get back to you on a timely manner. I have never had a More

by JANELLSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Lucardie, Adam Darwiche
Aug 15, 2016 -

Northstar Ford Calgary responded

Janell, we appreciate your kind words and the 5-star review! Great customer experiences and great service are our main goals. Thank you for sharing your experience.

...
192
...