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Northstar Ford Calgary

Calgary, AB

4.0
2,691 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,691 reviews

September 26, 2016

Nice Way to Impress My initial 800 km servicing was done 45 min ahead of schedule allowing e to get on with things I needed to complete. It was handled very well. Thanks More

by PTEEVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra
Sep 28, 2016 -

Northstar Ford Calgary responded

PTEEVENS, finishing ahead of schedule is great for all of us. We’re glad Cassandra and the rest of the team was able to help get you driving again quickly.

September 26, 2016

Service Great service as usual on time and well educated feedback. I trust these folks at north star Ford as I have used them for years. More

by WICK_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 28, 2016 -

Northstar Ford Calgary responded

WICK_22, we strive to build lasting relationships with our customers so they can feel comfortable doing business with us. Thank you for letting us know we have been able to do that for you.

September 26, 2016

Very professional & helpful. My car was in the shop @ 7am & out by 10:30am. Work was done efficiently & Brittany was helpful & friendly. Always feel confident when I leave that my More

by SQUIRRELY.SHIRLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Northstar Ford Calgary responded

Shirley, it’s great to hear how fast your vehicle was serviced. Our goal is to get our customers back on the road as soon as possible, thank you for the review.

September 26, 2016

Pleasant surprise. Brought explorer in for a tore rotation. No appointment they took care of it an replaced a backup light. Great service and the young lady that wa More

by MB12CANUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Vaner Hoek, Fiona Rea, Lynn Edwards, Nalen Christensen, Tanya Letendre, Chelsea Lucardie
Sep 28, 2016 -

Northstar Ford Calgary responded

Martin, thank you for the review and for choosing Northstar Ford Calgary. We’re happy to hear even the staff in training met your expectations.

September 25, 2016

Warranty repair Service under warranty. Excellent work by people at Calgary Ford. Service was quick and friendly. Brittany dis an excellent job and Mike informed me o More

by Jean-Olivier Villemure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Issa
Sep 28, 2016 -

Northstar Ford Calgary responded

Jean-Olivier, having our customers be well informed and informed of everything that is being done to their vehicle is very important to us. Thank you for explaining your visit and for the five-star review.

September 24, 2016

Great service Got my truck serviced when I wanted, where I wanted - location perfect for me to drop off and pick up - even gave me c train tickets - staff went abov More

by MARK_SHERWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Letendre
Sep 28, 2016 -

Northstar Ford Calgary responded

Mark, here at NorthStar Ford Calgary, going above and beyond for our customers is the standard process. It’s great to hear that is exactly what you got.

September 23, 2016

Just went in for oil change and servicing Everyone were friendly to my wife and myself. I got what was needed to be done done. Dave from shuttle service was very pleasant to talk to More

by NagahmiT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Sep 28, 2016 -

Northstar Ford Calgary responded

NagahmiT, we make it a point to have our customers feel comfortable when doing business with us, our friendly staff plays a large role in that. Thank you for letting us know that we were able to do that for you and your wife.

September 23, 2016

Nothing wrong with the service, just too expensive Took truck in for seat repair which was completed. Asked for an anti-freeze check at same time. Was charged29.95 plus shop supplies, plus gst totalli More

by CAM_MAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Northstar Ford Calgary responded

Cam, thank you for taking the time to write a review and for airing your concerns. We would like to apologize that the pricing was more than you had expected. We hope this does not deter you from NorthStar Ford Calgary in the future. We appreciate your business and strive to provide a five-star customer experience for everyone.

September 22, 2016

Great experience - Fall vehicle servicing & inspection This is just a quick note to confirm having recently taken my Ford Fusion into Northstar for its fall servicing. As usual, I was greeted by Fiona who More

by niemetzd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 28, 2016 -

Northstar Ford Calgary responded

neimetzd, getting that fall service is always important and we’re glad that Fiona and the rest of the team was able to make the experience quick and painless. Thank you for the five-star review.

September 22, 2016

Very Friendly & Effecient As always Fiona does an amazing job. She is the best very friendly and always there to help. She goes above and beyond to help. More

by MATITUS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 28, 2016 -

Northstar Ford Calgary responded

MATITSUS32, it is always great to hear that our team members are going above and beyond for customers; that is what we strive for.

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