Northstar Ford Calgary

Good client service They were friendly and accommodating. The pricing was fair... with no surprises. It was quick to get an appointment. Dropped vehicle off before the They were friendly and accommodating. The pricing was fair... with no surprises. It was quick to get an appointment. Dropped vehicle off before they opened... no issues with the "night drop-box" process. More

Good service. Cassandra was friendly, helpful and efficient. She made my service visit very pleasant and called promptly when my vehicle was ready for pick up. Kee Cassandra was friendly, helpful and efficient. She made my service visit very pleasant and called promptly when my vehicle was ready for pick up. Keep up the good work! More

AWESOME SERVICE Took our Edge in for service as there was a gasoline smell inside the cabin and to fix a bumper light that had come loose. Fiona was awesome checking Took our Edge in for service as there was a gasoline smell inside the cabin and to fix a bumper light that had come loose. Fiona was awesome checking us in - she could even smell the gas in the cabin. Found out the PTO was cracked. This was replaced and the vehicle was ready a lunch time. Awesome service!!! More

Great service! As always, my service at Northstar was great. It started with Cassandra's friendly welcome and efficient greeting, followed by her follow-up call to As always, my service at Northstar was great. It started with Cassandra's friendly welcome and efficient greeting, followed by her follow-up call to tell me what other work needed attention other than just the scheduled oil change and what the cost would be. After telling her to go ahead, I received a call to let me know my work was finished and providing me with the shuttle driver's number to arrange pick-up. The "shuttler", Dave, was prompt and friendly and arrived within 10 minutes of my call. If everyone at Northstar takes their job as seriously as Cassandra and Dave, I know I'm in good hands! I was also greeted very cheerfully my the young lady who accepted my payment and gave me my keys after telling me where I'd find my car in the lot. Well done Northstar! More

Recent Service Our recent service was due to a factory recall notice we received a few months ago. The required part came in much earlier than expected, Northstar Fo Our recent service was due to a factory recall notice we received a few months ago. The required part came in much earlier than expected, Northstar Ford called to set up an appt, we dropped off her vehicle and had it back the same day. Great service. More

Simple and stress free Took my truck in for regular maintenance as well as an issue that I had with the blower (AC and Heat). They took care of everything as expected but al Took my truck in for regular maintenance as well as an issue that I had with the blower (AC and Heat). They took care of everything as expected but also found an issue with the truck vibrating when braking that they found while on the road test working on the other issues. Not only did they look into the issue but resolved it without any hassle. I do own the maintenance plan and it is great to know that they are still concerned with my truck like I was paying them out of pocket. Great experience too...Super easy to book and I appreciate the early morning drop off. More

Regular maintenance Since i bought my truck in 2013 i had like 9 or 10 services at crowfoot NorthStar Ford and this time was the quicest one. Quality of the service was p Since i bought my truck in 2013 i had like 9 or 10 services at crowfoot NorthStar Ford and this time was the quicest one. Quality of the service was pretty good too... More

Purchasing a relief from the fan of the Maple Leaf Nate went above his call of duty. He fought a good battle and justified all ends of the sale in why I should purchase the type of vehicle , the grade Nate went above his call of duty. He fought a good battle and justified all ends of the sale in why I should purchase the type of vehicle , the grade of vehicle and the cost effectiveness of each item clearly. I appreciate his honestly as this part of the sale made my job easy in choosing Ford over another Chevy. Although he is a Maple Leaf fan he came with a winning attitude that charted the course and allowed me to purchase the vehicle I have today. Thanks for the outstanding sales service and I look forward to a continued relationship with Ford in the Future. Go Team Ford. More

F350 Service Excellent service,very good communication with the customer regarding the service appointment & what was done to the truck. Shuttle service was promp Excellent service,very good communication with the customer regarding the service appointment & what was done to the truck. Shuttle service was promptly ready to go when needed it. More

Unhelpful Kind of unwelcomed not my problem kind of thing. The only reason I went to northstar because they work on weekends, told the diagnosis cost is $180 an Kind of unwelcomed not my problem kind of thing. The only reason I went to northstar because they work on weekends, told the diagnosis cost is $180 and ended up paying $280 for the hidden fees, miss informed, never solved car issue, car even came out in much worse conditions, the nattery drained and started shut down everything was scared about my safety while driving home after northstar visit More