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Northstar Ford Calgary
Calgary, AB
2,689 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,689 reviews
November 06, 2018
F150 Service eight hour turn around. I scheduled a service appointment well in advance of the date the work was performed on my F150 Nothing special, just an oil change, tire rotation, I scheduled a service appointment well in advance of the date the work was performed on my F150 Nothing special, just an oil change, tire rotation, and a visual going over of the vehicle. I can appreciate that I am not the only vehicle in the shop but I did not anticipate an 8 hour turn over. More
by TROFINKJJJ
Verified CustomerEmployees Worked With
Fiona Rea
November 06, 2018
3M installation and repair, winter tires and front level kit Very impressed with the service. Was the first time I recieved text updates on progress Absolutely Love that! Keep it up. Thanks again Brittany! Very impressed with the service. Was the first time I recieved text updates on progress Absolutely Love that! Keep it up. Thanks again Brittany! Jocelyn really helped too when I was trying to get pricing on 3M and front level kit, and to make sure the 3M looked spectacular when done. Thanks Jocelyn More
by STAMPMAN
November 06, 2018
Uncompromising satisfaction I dropped off my vehicle the evening before. When I went about my day I stopped by the dealership to confirm some additional service I asked for. Bein I dropped off my vehicle the evening before. When I went about my day I stopped by the dealership to confirm some additional service I asked for. Being a Monday morning, it was quite busy and Brittany took the time to address me and put me at ease that all will be taken care of. Through the day she kept me updated on my service and had everything done before the promised time. That’s unwavering service. More
by Dave
Employees Worked With
November 06, 2018
Satisfied with all the employees We have purchased 3 vehicles over the past 2 years from this dealership, from sales to service we have been very happy! Always on time and proffession We have purchased 3 vehicles over the past 2 years from this dealership, from sales to service we have been very happy! Always on time and proffessional. More
by HATS_OFF
November 05, 2018
Great Service Very efficient and helpful staff. Good communication during the day of service. Work was accomplished as asked. Always find the staff very friendly Very efficient and helpful staff. Good communication during the day of service. Work was accomplished as asked. Always find the staff very friendly. Thank you! More
by MHARLTON
Employees Worked With
November 05, 2018
Never easy Great service. But.... no matter how you book it and ask for (and agreed upon by Ford) a specific time booked 5 weeks in advance they always tell you Great service. But.... no matter how you book it and ask for (and agreed upon by Ford) a specific time booked 5 weeks in advance they always tell you, you need to wait upto half the day and should specify using whatever terms they have to be able to receive service at a pre-arranged time. Also tire storage at $200 annually is double what some competitors offer, better shop around. Tire change fees also fluctuate. Shop fees are also added to prices, although posted and in the fine print, it can add up. More
by LOMBA03
Employees Worked With
November 04, 2018
Excellent service Fiona is great to deal with, always friendly and courteous. Work performed always on time with no issues or concerns. Always professional and easy to Fiona is great to deal with, always friendly and courteous. Work performed always on time with no issues or concerns. Always professional and easy to deal with. More
by JDEBERN
Employees Worked With
Fiona Rea
November 02, 2018
Clueless Service Department There was nothing special about my service appointment; address a factory recall, oil change and install winter tires. When I dropped the vehicle off There was nothing special about my service appointment; address a factory recall, oil change and install winter tires. When I dropped the vehicle off the day before the service was scheduled I was told the car would be ready at 5pm the next day. I told the advisor I had a 5pm commitment and needed to pick the car up no later than 4pm. I was told this was no problem. The next day I received an update call at 3pm to tell me the car would be ready at 5pm. I explained again I needed the car no later than 4pm. The advisor said she would get back to me and called me back 10 minutes later to say that was no problem. When I showed up a 4pm to pick up my car, I saw it being driven around to the service bays. Inside I was told it wasn't ready, they still needed to do the oil change and it would be 20 minutes before my car was ready. Twenty minutes later they had to go searching for the paperwork and my keys so I could pay and leave. I didn't get out of there until 4:35 and was late for my commitment. Doing the work on the vehicle is a given. The service is in meeting my delivery time, which they failed horribly. The only name I got was Fiona's as she was the one who phoned me. No one else bothered to give me their name. Probably because I was clearly not happy. Another customer there told me my 35 minute delay was nothing. He had been promised his car at 2:30pm and he was still waiting after 4pm. More
by WZIMMER
Employees Worked With
Fiona Rea
November 02, 2018
Staff very helpful and friendly Service is prompt and efficient. You are taken care of as soon as you drive in. The shuttle service is excellent. The drivers are friendly and accomm Service is prompt and efficient. You are taken care of as soon as you drive in. The shuttle service is excellent. The drivers are friendly and accommodating. More
by Satisfied customer
Employees Worked With
Jennifer Chouinard
November 02, 2018
Cassandra always goes completely out of her way to help My buck stops at Cassandra. I won't go to see anyone else. After a very frustrating experience with the sales side of Ford, Cassandra has demonstrat My buck stops at Cassandra. I won't go to see anyone else. After a very frustrating experience with the sales side of Ford, Cassandra has demonstrated time and time again that she actually wants to help me solve my problems and keep my van in good shape. More
by KOMPOSTKARA
Employees Worked With
Cassandra Walker
