Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great, timely service as usual !! Regular service was done quickly. Also got tires swapped, broken lite fixed and Auto Detail done by 5pm. Detailing is really worth the $$, it was li Regular service was done quickly. Also got tires swapped, broken lite fixed and Auto Detail done by 5pm. Detailing is really worth the $$, it was like stepping into brand new vehicle...thanks Team! More
Service and tire swap I consistently get good service from this dealership. I have now brought 2 vehicles from here. The other day I had my focus down for a service and tir I consistently get good service from this dealership. I have now brought 2 vehicles from here. The other day I had my focus down for a service and tire swap and they didn't charge me a cent!. FREE!. Thank you northstar ford calgary. More
Bang on and faster than I expected Transmission service was on and faster than I expected. Everyone at the shop is 110% committed to positive customer experiences and it shows. Recommen Transmission service was on and faster than I expected. Everyone at the shop is 110% committed to positive customer experiences and it shows. Recommend this shop. More
I'll be back The people are always friendly and helpful. When there has been small "issues" they have been dealt with immediately, professionally and adequately. I The people are always friendly and helpful. When there has been small "issues" they have been dealt with immediately, professionally and adequately. I will come back in spring. More
Northstar FOUND the Excellence! The Service Department obviously found what 'they' were looking for in "In Search of Excellence"...(Book by Robert H. Waterman/Tom Peters, 1982)... The Service Department obviously found what 'they' were looking for in "In Search of Excellence"...(Book by Robert H. Waterman/Tom Peters, 1982)... EXCELLENT SERVICE! More
Great service I had a broken back window on my 2012 F150 . It exploded for no apparent reason . Mitch was very understanding, the other short lady not son much . Th I had a broken back window on my 2012 F150 . It exploded for no apparent reason . Mitch was very understanding, the other short lady not son much . The service manager suggested that I call Ford which I did. They would not help even though it is apparently a common occurrence. The cost through Ford was ~$1500 installed . I had the same unit installed by Glass Masters for $730 - all in . The service manager was very helpful but I understand that there want much he could do . I did receive a $200 service/ parts credit from Ford. More
excellent service advisor is friendly and pro, i required oil change but she found that this is my last maintence package so she change to another day and make service advisor is friendly and pro, i required oil change but she found that this is my last maintence package so she change to another day and make sure my truck done properly thank you so much! Cassandra Walker More
lovley The women who checked me in and took care of the paper work was lovely. She made you feel as if you were a priority and was kind with her time. I'm af The women who checked me in and took care of the paper work was lovely. She made you feel as if you were a priority and was kind with her time. I'm afraid I do not recall catching her name and she is new to the team with no picture down below so I can not rate her performace. I would come back to this service area More
Very happy with service this time Drop off was smooth and quick. Investigated a small oil leak that had occurred after the last oil change. Repaired and cleaned the faulty oil filter. Drop off was smooth and quick. Investigated a small oil leak that had occurred after the last oil change. Repaired and cleaned the faulty oil filter. I had a GC for a gold clean that I asked to have done. The amount effort and the results of the detail was great. My truck looks fantastic. Highly recommend for the price. I'll be doing it once a year. More
Seat Adjustment Recall Cassandra was friendly and welcoming. She completed the paperwork quickly and efficiently and made direct eye contact when speaking to me. She explain Cassandra was friendly and welcoming. She completed the paperwork quickly and efficiently and made direct eye contact when speaking to me. She explained the 3 options that might occur as a result of the recall inspection and invited me to use the free shuttle service to get home. Cassandra spoke well and represented the dealership in a professional manner. Nicole processed the checkout of the vehicle at the end of the day in a polite and professional manner too. There was no work done as the inspection passed the criteria without a change. There was no cost to me for the inspection. More





