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Northstar Ford Calgary
Calgary, AB
2,691 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,691 reviews
December 16, 2016
Best service!! Very friendly staff! Love the service advisors & the appointment ladies :) I'll always come back to Northstar for any vehicle issues! They are the bes Very friendly staff! Love the service advisors & the appointment ladies :) I'll always come back to Northstar for any vehicle issues! They are the best!! More
by TANYA.LETENDRE
Verified CustomerEmployees Worked With
Sara Stinson, Mitch Coppieter
December 16, 2016
Excellent Customer Service ! I walked in a bit lost and Cassandra made eye contact with me right away and called me to her service desk. She asked all the right questions and lis I walked in a bit lost and Cassandra made eye contact with me right away and called me to her service desk. She asked all the right questions and listened to my explanations of what I thought were the issues what the heck my car. She quickly grabbed the paperwork needed and came to my car to get the VIN to get a work order started. She explained everything about when to bring in the car and that she would be in contact with me as soon as she had any info. Excellent service !!! More
by PWILSON
Employees Worked With
Cassandra Walker
December 16, 2016
Great Service Overall the service was great, level of communication, timeliness of service, etc. are perfect. Had an issue related to some repairs done last year, s Overall the service was great, level of communication, timeliness of service, etc. are perfect. Had an issue related to some repairs done last year, service adviser checked and ensured that any work related was done on warranty. Really no complaints in regards to the people or service. Overall, the price for everything was a bit steep; the oil change, brake line flush and radiator flush were about 15 - 20 % more than getting it done elsewhere. More
by RGOSAL
Employees Worked With
December 16, 2016
So Impressed I popped in without an appointment, with a bit of an vehicle emergency and not only did the shop manager accommodate my vehicle and my very tight time I popped in without an appointment, with a bit of an vehicle emergency and not only did the shop manager accommodate my vehicle and my very tight time restrictions but helped me out with understanding and professionalism. I really appreciate Rob Meade, he always is around to ask if you need anything. Every experience I have had a ford is excellent! Best dealership in town! More
by SLPITKA
Employees Worked With
Rob Meade
December 15, 2016
Scared and Nervous 2012 F150 86,000Kms. The check engine light has been back on for 4 trips to Northstar service. This time it required a timing chain, valve guides, man 2012 F150 86,000Kms. The check engine light has been back on for 4 trips to Northstar service. This time it required a timing chain, valve guides, manifold gasket and several other components. Then the transmission had a leak and had to be pulled…. 4 working days later I get my truck back. Thank God I bought the extended warranty. Now I'm wondering if I got a "Friday" truck and will have continual problems until I dump it on some other poor soul. FORD… Fix Or Repair Daily. Northstar was great and fixed everything no charge but what if I didn't have the Extyended Warranty??? More
by LANSINGJ
Employees Worked With
December 15, 2016
Excellent professional service! Mitch was very professional and explained everything very well! Just waiting on some warranty work and I will be a very happy man! Also would recommen Mitch was very professional and explained everything very well! Just waiting on some warranty work and I will be a very happy man! Also would recommend them to friends and return for future purchases! More
by T.ANGELL
Employees Worked With
Mitch Coppieter
December 15, 2016
Oil change first service on new truck Cassandra was very polite and helpful. Cassandra took the time to educate me on how the service drop off system works. She booked me in for my next se Cassandra was very polite and helpful. Cassandra took the time to educate me on how the service drop off system works. She booked me in for my next service already More
by ZAN
Employees Worked With
Cassandra Walker, Cassandra Walker
December 14, 2016
Addressed all of the concerns I raised Northstar addressed all of the concerns expressed and acknowledged my major concern about potential excessive oil consumption. For this they have reco Northstar addressed all of the concerns expressed and acknowledged my major concern about potential excessive oil consumption. For this they have recommended monitoring to verify if it is real and provided assurance that it can be fixed under warrantee. More
by LARRY FISHER
Employees Worked With
Cassandra Walker
December 14, 2016
Honest service They finished the job on time and they didnt want to make any unusual recomendations and get the money.honest service.i will bring my other toyota ve They finished the job on time and they didnt want to make any unusual recomendations and get the money.honest service.i will bring my other toyota vehicle to service here . More
by WEERASINGHER
Employees Worked With
Cassandra Walker
December 13, 2016
Heater fixed Heater hasn't worked well since I got the vehicle. Warranty records show I brought it in twice. This time they found a problem and fixed it. Although Heater hasn't worked well since I got the vehicle. Warranty records show I brought it in twice. This time they found a problem and fixed it. Although I felt it should have been considered that I had brought it in twice before so maybe at least a better price I was just so glad it was finally fixed. My car is nice and warm now. More
by GJAKUB
Employees Worked With
I don't remember, Mitch Coppieter
