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Northstar Ford Calgary
Calgary, AB
2,678 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,678 reviews
December 26, 2016
Overall disappointed The people who helped me from the dealership were very nice. They did their best to help me out in every way they could. I was very frustrated with t The people who helped me from the dealership were very nice. They did their best to help me out in every way they could. I was very frustrated with the vehicle itself and the fact that the part failed. After I had to struggle to get the support of the dealership, they struggled to follow through with the finish time. I again had to fight to get what I was promised to get. I would not recommend any one use the Ford dealership not for the people Who work there, but for the policy's in place that are there to make Ford money. I am very disappointed with the overall experience. More
by NWIEBE83
Verified CustomerEmployees Worked With
Damian Banick
Helpful December 24, 2016
Excellent! Very efficient and understanding of my time constraints. Great service and very friendly staff! My regular service required additional work and they w Very efficient and understanding of my time constraints. Great service and very friendly staff! My regular service required additional work and they were very clear what needed to be done and got it done faster than they said they would. Very happy with my service and will always return to Northstar Ford! More
by FBMELLON
Employees Worked With
Fiona Rea
December 23, 2016
service completed but unfriendly/lack of caring i've had my truck serviced at this location multiple times. service advisors are almost always unfriendly, abrupt, and sometimes outright rude. this i've had my truck serviced at this location multiple times. service advisors are almost always unfriendly, abrupt, and sometimes outright rude. this is a consistent feature of my visits to northstar. one time i was scolded like a child for stepping out of my vehicle once i was past the bay doors. on this last visit i had to wait for a girl to stop chewing food before she would talk to me to return my keys. vehicle service is timely, but they consistently leave mud/dirt on the floor of my vehicle. i've had to reposition my battery and circuit covers multiple times as the technicians leave them off to the side. like they say, it's the small things that count... the only reason i keep dropping my vehicle off for service is because it is close to where i live. i take my other vehicle to shaganappi GM and the difference in service is actually astonishing. More
by rm
Employees Worked With
i hesitate to put specific names; i have the same problems almost every single time I bring my vehicle to the shop
December 23, 2016
Awesome experience as usual. Great service friendly staff always happy servicing here. Bought here and service here all the time could not ask for better service. Adam in finance Great service friendly staff always happy servicing here. Bought here and service here all the time could not ask for better service. Adam in finance was awesome so was nate in sales and Fiona in service. More
by AADARWICHE
Employees Worked With
Nathan Epp, Fiona Rea, Adam Darwiche
December 22, 2016
Christmas Cheers!! Needed to get remote for truck. Service was quick and painless which was awesome on a very busy day. Thank you for stepping up and Merry Christmas to Needed to get remote for truck. Service was quick and painless which was awesome on a very busy day. Thank you for stepping up and Merry Christmas to all your team. Cassandra your awesome! More
by KENBISSONETTE
Employees Worked With
Cassandra Walker
December 22, 2016
Good service We have deal with Northstar Ford and before Crowfoot Ford for many years of excellent service. we would like to recommend Cassandra and Fiona to all p We have deal with Northstar Ford and before Crowfoot Ford for many years of excellent service. we would like to recommend Cassandra and Fiona to all prospective clients. We hope these dedicated women are well recognized for their friendly and helpful manner. We will be advising our employees and clients that the best service in NW Calgary is at Northstar! May all the staff at Northstar enjoy a wonderful Christmas season and a healthy and prosperous New Year! Your truly Malcolm T McDonald President Makoa Enterprises (Africa) Ltd 6620 Silver Springs Cres NW Calgary, Alberta Canada T3B3R4 More
by SEISMC
Employees Worked With
Cassandra Walker
December 21, 2016
Over and above She was very happy and helpful. Sorted out one of my last services and pointed me in the directions for new tires. Merry Christmas, Thsnks She was very happy and helpful. Sorted out one of my last services and pointed me in the directions for new tires. Merry Christmas, Thsnks More
by TAMMYROBERTS041
Employees Worked With
Cassandra Walker
December 21, 2016
Fast and easy Service appointment was easy and we did not need any extra things done. We would keep going to them for service. They were pleasant and quick. Service appointment was easy and we did not need any extra things done. We would keep going to them for service. They were pleasant and quick. More
by CHELSEA.DOLAN12
Employees Worked With
Cassandra Walker
December 21, 2016
Good service Cassendra was highly professional and has good insight on technical requirements for the required service and other issues at hand. She did the DD wel Cassendra was highly professional and has good insight on technical requirements for the required service and other issues at hand. She did the DD well based on the technicians report and recommendations that was well received. Thank you. More
by KALBHOJAK
Employees Worked With
Cassandra Walker
December 21, 2016
Great Service! As usual, great service, and no surprise costs on my servicing my car. Had some warranty work completed along with a typical service. Work was compl As usual, great service, and no surprise costs on my servicing my car. Had some warranty work completed along with a typical service. Work was completed promptly and timely as usual and as I have come to expect over the last couple of years - great job! More
by Vic
Employees Worked With
Fiona Rea
