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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
March 20, 2017
Friendly prompt customer service. I was contacted with an update on the assessment and potential repairs in a timely fashion, great follow up. See you next time, Thank you. I was contacted with an update on the assessment and potential repairs in a timely fashion, great follow up. See you next time, Thank you. More
by ADRIAN.REWUS
Verified CustomerEmployees Worked With
Cassandra Walker
March 20, 2017
Always a Pleasure No one wants to take their vehicle in for service, but working with Fiona a Northstar Ford in Calgary makes it easy. She kept me up to date as to wha No one wants to take their vehicle in for service, but working with Fiona a Northstar Ford in Calgary makes it easy. She kept me up to date as to what was going on and when my vehicle required an overnight stay and I wouldn't be able to pick it up, she worked with me to find a solution so that I would have the vehicle back when it was finished. And when another issue popped up after the weekend, Fiona got me right in, got me a ride home and promised to call with an update as soon as they knew what was up. More
by nAuntie
Employees Worked With
Fiona Rea
March 20, 2017
A Good-Feel Experience I brought in my vehicle for an oil change and inspection, and informed Brittany that I would be putting on some serious mileage on a lengthy trip, so I brought in my vehicle for an oil change and inspection, and informed Brittany that I would be putting on some serious mileage on a lengthy trip, so please have it checked out really well. The mechanic did find a minor oil leak and some other minor issues, and repairs were completed in a timely manner with many of the costs paid under warranty. Throughout this process, Brittany kept me informed of the findings, time required, and the projected costs. More
by HPINEL
Employees Worked With
March 20, 2017
Ford F150 On Saturday, my sunroof shattered and the first place I went was Northstar Ford. As I was dropping it off, the girl in the cash office was phoning Ent On Saturday, my sunroof shattered and the first place I went was Northstar Ford. As I was dropping it off, the girl in the cash office was phoning Enterprise and arranging my rental. Cassandra was my advisor. She is always excellent to deal with. She kept in touch with me while I was dealing with my insurance company. I enjoy dealing with Northstar service, so much so I have moved doing service to all my vehicles. Great job Northstar. More
by TIMBOPI
Employees Worked With
Anna Calderon, Cassandra Walker
March 20, 2017
Oil change under 55 minutes New at the position, Kevin did an outstanding job setting up the invoice and making sure I had my car back quickly. Great mentoring by Fiona! New at the position, Kevin did an outstanding job setting up the invoice and making sure I had my car back quickly. Great mentoring by Fiona! More
by ED
Employees Worked With
Kevin Wilson, Fiona Rea
March 20, 2017
Ford can't meet their own deadlines i bought a brand new SUV in summer of 2016, Nd was told the vehicle would he ready to pick up in 1 week. After that week had come and gone, i got a ph i bought a brand new SUV in summer of 2016, Nd was told the vehicle would he ready to pick up in 1 week. After that week had come and gone, i got a phone call saying they forgot to fax their inventory lot about my purchase and would need to wait another week. Today, i brought my vehicle in for a minor service job and said i'd like to wait in the lobby if the work wouldnt take too long. I was given an estimate of 45 minutes so opted to wait, as stated. I kept waiting for over 2 hours, assuming they had run in to some delays. I checked in with staff who and they said my vehicle was still waiting its turn and had not been looked at yet. The staff at this location seems to have a running problem with meeting their own expectations when it comes to time tables. More
by KE45
Employees Worked With
Cassandra Walker
March 19, 2017
Great Service ! I was very pleased with Northstar's service. Very professional. My car was serviced on time, prompt phone calls were made as needed. Very happy. I was very pleased with Northstar's service. Very professional. My car was serviced on time, prompt phone calls were made as needed. Very happy. More
by FROSTYFEET
Employees Worked With
Liane Asquin was very helpful & professional.
March 19, 2017
Customer Centric Good Service as always. Once there was an understanding of where I was coming from, and my needs understood by the North Star team, it was a quick tur Good Service as always. Once there was an understanding of where I was coming from, and my needs understood by the North Star team, it was a quick turnaround to ensuring I was satisfied and in the Ford I wanted. S.Shea More
by SRSHEA30
Employees Worked With
March 17, 2017
Service Superstar Fiona is amazing; truly a Customer Service expert! I've had my vehicles serviced at another Dealership and was surprised when Fiona advised me on som Fiona is amazing; truly a Customer Service expert! I've had my vehicles serviced at another Dealership and was surprised when Fiona advised me on some points of my Maintenance plan that had not been previously brought to my attention. More
by RGUTHRIE1
Employees Worked With
Fiona Rea
March 17, 2017
Perfect Great all around. I'm glad they caught the issue before it got worse. The whole Northstar team do a great job and I'm sure will continue to do so in Great all around. I'm glad they caught the issue before it got worse. The whole Northstar team do a great job and I'm sure will continue to do so in the near future. More
by SVANNATH
Employees Worked With
Cassandra Walker
