Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Outstanding Service Cassandra, my Service Advisor, was excellent. She was super friendly and really wanted to make sure the service I got was excellent. She took the Cassandra, my Service Advisor, was excellent. She was super friendly and really wanted to make sure the service I got was excellent. She took the time to explain what was going to be done on my vehicle. and didn't just rush me out. I will definitely continue to book all my future appointments with Cassandra! More
Regular Scheduled Maintenance Great customer service from Fiona. A true professional who cares about her customers by making sure they get the right service. Great follow-up, advi Great customer service from Fiona. A true professional who cares about her customers by making sure they get the right service. Great follow-up, advised of some potential upcoming service considerations but wasn't overly aggressive in trying to up-sell. More
A plus service Great service, took the time to make sure I understood what was involved in the service , made sure I had transportation to and from north star, recei Great service, took the time to make sure I understood what was involved in the service , made sure I had transportation to and from north star, received call immediately upon completion. More
There when it counts. Went into the dealership for some warranty work. A few things were also discovered at the time of vehicle pickup. The service manager Mike and his tec Went into the dealership for some warranty work. A few things were also discovered at the time of vehicle pickup. The service manager Mike and his technician assessed the situation and ordered the parts required to remedy the situation immediately. I was booked into the shop for the next day. Vehicle is now in prime form again and it was a pleasure to deal with everyone at the shop. Thank you again for taking care of me and my truck 👍 🤗 More
Happy customer, happy car Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smo Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smoother now! More
Good Service Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. More
Great Service My wife and I were having difficulty managing the remote entry systems on our 3 year old Explorer. Part of what we required was an explanation on how My wife and I were having difficulty managing the remote entry systems on our 3 year old Explorer. Part of what we required was an explanation on how the systems worked. Casandra was very helpful by sorting out the issues and spending time to teach us how to setup the codes and use the system. Thank you cassandra. More
100% Satisfied I've been bringing my vehicle to North Star (Fort McMurray & Calgary) for years and I've always been 100% satisfied. Yesterday for my regular schedule I've been bringing my vehicle to North Star (Fort McMurray & Calgary) for years and I've always been 100% satisfied. Yesterday for my regular scheduled maintenance visit, and I was promptly greeted, kept informed of the status of my vehicle as I chose to wait, and it was ready within the promised time frame. No reason to go elsewhere! More
Same great service as always Always pleased with the work and knowledge, always friendly and courteous as well, satisfaction with work every time i have taken my vehicles to this Always pleased with the work and knowledge, always friendly and courteous as well, satisfaction with work every time i have taken my vehicles to this location More
very helpful and understanding I have given this rate because i bought the truck there and also all the people are friendly . And they understand that these vehicles are not cheap. I have given this rate because i bought the truck there and also all the people are friendly . And they understand that these vehicles are not cheap. So you want good service unlike a lot of dealerships. Not a awkward fight on your hands. This is a very good dealership . More