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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
April 28, 2017
service plan I paid alot of money for a service plan , when you book in all that is talked about is what is not included in your plan and have this and pay for thi I paid alot of money for a service plan , when you book in all that is talked about is what is not included in your plan and have this and pay for this , Marty's adverts spout out pay for nothing for 5 years etc. it's disappointing , never get told what will be done , just what will not be done unless you pay for this , from first call to book it to everyone you meet along the way.They must be on sales commission like banks with credit cards. In about 5 visits never been told what will be done just what will not. Your customer service people are sales people not customer service people. More
by ROYBAXTER2011
Verified CustomerEmployees Worked With
Not sure both phone and service desk ladies
April 28, 2017
Service & tire swap Brought my 2016 Escape in for an engine light, and to have my winters tires swapped out. staff was knowledgeable and friendly. Spoke with Clayton in t Brought my 2016 Escape in for an engine light, and to have my winters tires swapped out. staff was knowledgeable and friendly. Spoke with Clayton in the sales department about a possible new vehicle purchase for myself. He was very accommodating. More
by Craig Warrington
Employees Worked With
Clayton Rivet
April 28, 2017
Casandra was a joy to deal with I have been getting my vehicle serviced at Northstar since 2008 when I bought my Ford Edge and now my Ford Escape. I have had no problems to date but I have been getting my vehicle serviced at Northstar since 2008 when I bought my Ford Edge and now my Ford Escape. I have had no problems to date but I have to say that Casandra was a real ray of sunshine to deal with. More
by AHOLLINS
Employees Worked With
Cassandra Walker
April 28, 2017
Vehicle regular maintenance service I am totally satisfied with the maintenance service provided by the device team. They are pro-active and contacted me for the service on time and unde I am totally satisfied with the maintenance service provided by the device team. They are pro-active and contacted me for the service on time and understand customer's needs. The quality of work is great and they even cleaned my vehicle in-and-out like new. Awesome job! More
by CYCN
Employees Worked With
Cassandra Walker
April 27, 2017
Repair of vehicle Were vising Calgary from Saskatchewan and noticed road noise in vehicle. Was a rear wheel bearing that was diagnosed and repaired at dealership in s Were vising Calgary from Saskatchewan and noticed road noise in vehicle. Was a rear wheel bearing that was diagnosed and repaired at dealership in same day of taking it in. Service was excellent. More
by Layne McFarlane
Employees Worked With
April 27, 2017
Regular service. The service was great. Northstar were ready when I arrived - no waiting. The attendant was knowlegable friendly and helpful. And the service was done The service was great. Northstar were ready when I arrived - no waiting. The attendant was knowlegable friendly and helpful. And the service was done in the time committed to, which was appreciated. No issues. More
by KELLYSEXSMITH
Employees Worked With
Cassandra Walker
April 26, 2017
Repair to vehicle We were very satisfied with the service we received. The process of getting our vehicle repaired went very smoothly. It was great that Northstar and We were very satisfied with the service we received. The process of getting our vehicle repaired went very smoothly. It was great that Northstar and our insurance company worked together. Our vehicle looks good as new. More
by dlluft
Employees Worked With
George Thorne
April 26, 2017
Excellent service The people at North Star Ford were awesome! I've taken my vehicle in there twice and the cutomer service was excellent! They were very friendly and c The people at North Star Ford were awesome! I've taken my vehicle in there twice and the cutomer service was excellent! They were very friendly and courteous. They took the time to explain everything. I took it on early and they were able to do the oil change right away and it was done in an hour. The shuttle driver was also excellent, very friendly and courteous too. I will definitely go back to North Star Ford for service on my vehicle! More
by NRWILLEMS
Employees Worked With
Cassandra Walker
April 26, 2017
willing to check in other cause on vehicle service Accepted vehicle in at short notice and willing to check on other issues on vehicle, time of completion was good, for parts and service over prized Accepted vehicle in at short notice and willing to check on other issues on vehicle, time of completion was good, for parts and service over prized More
by Tom
Employees Worked With
April 25, 2017
Oil change My first oil change on my new Escape. I was very happy with the service. I will be back when I need my next change. My first oil change on my new Escape. I was very happy with the service. I will be back when I need my next change. More
by TEDMOSEMAN
Employees Worked With
Don't remember
