Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Quick and responsive Cassandra took great care of me! Had a bit of a serious and costly issue. Had to leave my car at night drop off and rent another (due to work) in hop Cassandra took great care of me! Had a bit of a serious and costly issue. Had to leave my car at night drop off and rent another (due to work) in hopes that FORD would be able to fix my car in one day without an appointment. It was done!! She went through each needed repair and cost. Even worked to save me a few more dollars. More
Maintenance service Great service as always! Our regular service advisor was not in today, but Fiona took great care of us! Service was quick and our time was valued! Great service as always! Our regular service advisor was not in today, but Fiona took great care of us! Service was quick and our time was valued! Always worth the drive into NorthStar! More
Unscheduled maintenance A problem with the heater/ac fan (noisy after about a minute running) was the reason I took my truck in for repairs. Once the troubleshooting identif A problem with the heater/ac fan (noisy after about a minute running) was the reason I took my truck in for repairs. Once the troubleshooting identified the problem, the work was completed quickly and to my satisfaction. Cassandra was great to deal with and kept me informed as the job progressed. More
Awesome Customer Service!!!! Dealing with Fiona was a great pleasure, very knowledgeable on the questions I had in regards to my extended warranty plan. Fiona had forwarded on my Dealing with Fiona was a great pleasure, very knowledgeable on the questions I had in regards to my extended warranty plan. Fiona had forwarded on my request about extended warranty options to a person who will follow up with myself. More
Great Personalized Service Northstar Ford at Crowfoot Circle take a personal approach to their service. For the last three times that I have had to take my 2012 F150 in for its Northstar Ford at Crowfoot Circle take a personal approach to their service. For the last three times that I have had to take my 2012 F150 in for its regular service, Cassandra has been my intake tech. It surprises me every time I come in that she remembers me and my truck considering all the vehicles and customers that she sees. This personal touch makes me feel like I am not only appreciated as a customer, but also that they have a vested interest in what is going on with my vehicle. Cassandra offered helpful suggestions each time and this only served to increase my trust in her and in Northstar Ford. There is no where else I would take my vehicle as they have my complete trust. More
Service rep was polite, knowlagable and cooperative. She made my experience enjoyable. All arrangements were made and problems with our vehicle were rectified rep was polite, knowlagable and cooperative. She made my experience enjoyable. All arrangements were made and problems with our vehicle were rectified, along with logical explanation More
Excellent service My experience at Northstar ford was excellent. They were very helpful and fixed my problem very quickly and efficiently. They front service staff was My experience at Northstar ford was excellent. They were very helpful and fixed my problem very quickly and efficiently. They front service staff was great to deal with. More
Great experience Great experience! Service staff was great and so was the mechanic. Had a great experience with this dealership. Kassandra was fantastic to work with Great experience! Service staff was great and so was the mechanic. Had a great experience with this dealership. Kassandra was fantastic to work with I will definitely be coming. More
Tires Changed Over As always, work was done efficiently and quickly. Staff always friendly and able to answer any questions I may have. Would recommend Northstar Ford to As always, work was done efficiently and quickly. Staff always friendly and able to answer any questions I may have. Would recommend Northstar Ford to family and friends. More
Scheduled maintenance service All scheduled service on my 2013 Explorer was completed on time and as promised. Cassandra is a very efficient and service professional. She thorough All scheduled service on my 2013 Explorer was completed on time and as promised. Cassandra is a very efficient and service professional. She thoroughly explained all aspects of the service interval and ensured that the warranted parts that failed were replaced. More