Northstar Ford Calgary

Frod F-350 diesel problems I was treated very professionally from the time I stepped into the building until I returned to pick up my vehicle. The technician was able to analyze I was treated very professionally from the time I stepped into the building until I returned to pick up my vehicle. The technician was able to analyze the problem and arrive at a specific remedy which was done in a very reasonable time frame given a long weekend and some parts had to be ordered in from their distributor. My thanks to Cassandra Walker for keeping me in the loop all along, making sure I was aware of the issues. More

Employee Review Its always a enjoyable experience with Cassandra when we drop our car off our service. She is always smiling, bright, and bubbly in the early mornings Its always a enjoyable experience with Cassandra when we drop our car off our service. She is always smiling, bright, and bubbly in the early mornings, and knowledgeable about all the services that ford has to offer. More

Northstar Ford Calgary to the rescue ! We truly limped into our dealership in our Explorer Saturday afternoon, a half hour before the service centre closed for the long weekend. Of course t We truly limped into our dealership in our Explorer Saturday afternoon, a half hour before the service centre closed for the long weekend. Of course they couldn't fix anything then, but within 20 minutes they had us leaving there driving a rental car from Enterprise. We were able to continue on our busy day with no time lost! On Tuesday morning we got the call that our car was ready to pick up already! We returned our rental car, with no charge because it was paid for by Northstar, and were in and out at the Northstar Ford dealership within 10 minutes ! Also at no charge as it was under warranty - and they had even dealt with the recall work required !! Such service - and friendliness and competence! We're very happy ! More

Body work The body shop team was very pleasant to deal with, I felt they went the extra mile on the customer service side to ensure I was satisfied. The work wa The body shop team was very pleasant to deal with, I felt they went the extra mile on the customer service side to ensure I was satisfied. The work was completed quickly and done very well. I would definitely recommend their team. More

Great Service! Service at this dealership is great. Ford on the other hand are junk. 2013 Focus Titanium Clutch replaced 4 times. Plus won't cover perforation on the Service at this dealership is great. Ford on the other hand are junk. 2013 Focus Titanium Clutch replaced 4 times. Plus won't cover perforation on the trunk More

Work at body shop Both jobs I had completed on time and price as quoted was right. Staff was very helpful. Did a very great job cleaning vehicle at end of job. Both jobs I had completed on time and price as quoted was right. Staff was very helpful. Did a very great job cleaning vehicle at end of job. More

Recall on Master Brake Cylinder Excellent job. The dealership was able to accompany my request to have my truck available by 1:00. They were done by 10:30! Awesome service and commun Excellent job. The dealership was able to accompany my request to have my truck available by 1:00. They were done by 10:30! Awesome service and communication More

Cassandra and Ryan rock! I had an ongoing, and serious issue with the lights on my Ford Transit Connect Wagon. After being blown off numerous times by the sales department and I had an ongoing, and serious issue with the lights on my Ford Transit Connect Wagon. After being blown off numerous times by the sales department and other Ford dealerships across the country, Cassandra and Ryan took the time to listen to the issue and managed to solve the problem. I'd highly recommend the Service Centrer here (not the Sales Centre). More

Not the great experience I normally have. Normally a great experience- but this time someone did not do their job. I had reported a tire leak which they were going to look into. After rotating Normally a great experience- but this time someone did not do their job. I had reported a tire leak which they were going to look into. After rotating the tires they did not check the air levels and after mt tire light came on immediately after my servicing, they found every tire as a different level. Alex was great to see to it that the problem was remedied quickly. More

Replaced gas tank and door handle on drivers side. Everything was completed in a timely and professional manner. I was kept up to date on the gas tanks inspection and details that were required to chan Everything was completed in a timely and professional manner. I was kept up to date on the gas tanks inspection and details that were required to change out the gas tank on the recall. Staff were professional and courteous. I would defiantly recommend Northstar Ford for any transactions you would require as far as a Ford Dealer. More