Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Incredibly bad experience with this dealership, not taking responsibilities for their own actions. Sold us truck with troubled engine (light went on 8mo after the purchase) and then on and off every ti taking responsibilities for their own actions. Sold us truck with troubled engine (light went on 8mo after the purchase) and then on and off every time we were bringing car back and were assured all is good, as soon as warranty was out - were given option to replace long block with 20k bill. Still cannot comprehend how they could have done it to us. More
Probably one of the worst customer care people I have ever dealt with is Britney . This dealership is super bad where it comes to customer care and Britney drives it to a new low level of service . I fou ever dealt with is Britney . This dealership is super bad where it comes to customer care and Britney drives it to a new low level of service . I found her very aggressive and condescending. I’m surprised she has a job in that area of “ Service Advisor “ More
I recently traded in my vehicle for a new Bronco Sport. From the moment I sat down with Mark, I felt like I was talking to a family member. He patiently went through each trim level to find exactly the one From the moment I sat down with Mark, I felt like I was talking to a family member. He patiently went through each trim level to find exactly the one that fit my needs & budget. I found his knowledge and professionalism unmatched and would highly recommend him to anyone looking for a new vehicle. Also a huge thank you to Angela Seehagel, and Felipe Jansson, who accommodated my scheduling & financing in order to get me into my new vehicle. Great communication and teamwork everyone! More
I recently bought from a private seller a Ford Mustang Convertible that had a provincial insurance inspection claiming that the car was “road worthy” in all details. Experiencing an engine vibration I too Convertible that had a provincial insurance inspection claiming that the car was “road worthy” in all details. Experiencing an engine vibration I took to NorthStar Ford. And they found all the problems with the car. That inspection was inaccurate (and I thing fraudulent). Their sympathy for my plight was obvious. From Diana, my Service Advisor, all the way to the top Service manager and back down to the service technicians, they all made their best efforts to fix my car. From the front to the rear suspension, steering and brakes. They repaired it all. As the Service Manager explained “...at least the car is not trying to kill me now!”. While the time and money were a factor, it was the quality of work and the customer service that made it all worth while. I can happily recommend NorthStar Ford to anyone who needs their Ford repaired. More
I recently purchased a used Hyundai Tucson from Northstar. I am not generally a fan of sales people but have to admit that this was a very pleasant experience. Tommy Tran was very helpful, no press Northstar. I am not generally a fan of sales people but have to admit that this was a very pleasant experience. Tommy Tran was very helpful, no pressure whatsoever, a pleasure to deal with. The same applies to Scott Green, Sales Manager, and Angela Seehagel, Financial Service Manager. A very pleasant experience. Thank you all. Felipe, the Delivery Coordinator was also friendly and helpful. Unfortunately I have to agree with some of the other reviews criticizing the detailing work, it left a lot to be desired (or maybe I was expecting too much). Keep up the good work. More
Adam was excellent! He was very attentive to my needs in acquiring the exact part and installing it. Plus I was treated like a queen!. He is a fine gentleman and He was very attentive to my needs in acquiring the exact part and installing it. Plus I was treated like a queen!. He is a fine gentleman and I would highly recommend him for a good raise!! More
It was Tommy's first week at Northstar Ford, and we were his first sale. Although he was new to the dealership but his manner and style were very professional, and he made his utmost efforts to find a win-w his first sale. Although he was new to the dealership but his manner and style were very professional, and he made his utmost efforts to find a win-win situation to satisfy the client while protecting the business. Definitely, I will introduce him and Scott Green and others from finance and service team at Northstar Ford to friends. Tommy, good luck with your career at Northstar Ford. Thanks More
It was Tommy's first week at Northstar Ford, and we were his first sale. Although he was new to the dealership but his manner and style were very professional, and he made his utmost efforts to find a win-w his first sale. Although he was new to the dealership but his manner and style were very professional, and he made his utmost efforts to find a win-win situation to satisfy the client while protecting the business. Definitely, I will introduce him and Scott Green and others from finance and service team at Northstar Ford to friends. Tommy, good luck with your career at Northstar Ford. Thanks More
Scott, answered me immediately, terrific guy. They are very lucky to have a guy like that working for them They are very lucky to have a guy like that working for them More





