Northside Toyota
Sault Ste. Marie, ON
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34 Reviews of Northside Toyota
If I could give them a zero I would. ..pushy, lying salesman, makes you sign a peice of paper to take to his boss to make a commitment on a vehicle, plus doesn't reveal the whole truth ab ..pushy, lying salesman, makes you sign a peice of paper to take to his boss to make a commitment on a vehicle, plus doesn't reveal the whole truth about accidents on the vehicle, and when they thought they would lose a sale (they did) they thought by giving me 3 free years of warrenty would be ok. Even when looking around at other dealerships about Toyotas service records on vehicles...they had installed a block heater twice on the same car...get real Toyota and get better sales people who know what they are doing I will never do business there ever... More
They tried to force me to take a $900 catalytic protection plan by lying to me 3 times and said it was put on the truck at the factory. Also they also said that they had a truck coming in mid Decem protection plan by lying to me 3 times and said it was put on the truck at the factory. Also they also said that they had a truck coming in mid December and that other dealers lied and made their customers wait for months for delivery. Here we are heading in to mid January and no truck. When you question them about their dishonest sales tactics they get angary. More
I do mechanical work for people and this dealership has completely made me sick. They told my immigrant friend that he needed a new sliding door, quotes him just over $1,400 parts and labor. The issue? The completely made me sick. They told my immigrant friend that he needed a new sliding door, quotes him just over $1,400 parts and labor. The issue? The cable snapped and it wouldn’t auto close or open. $124 part and 20 minutes later, it was as good as new. My other immigrant buddy had a concern because he slid on ice and felt the brakes making a crunching pulsating noise. They told him he needed new rotors and pads which was $1600 with them. The issue? He never experienced abs braking before. His rotors and pads were perfect. This dealership has done this countless times to people I know. It’s sad. More
Not happy with Northside Toyota Done with them. ...wrecked my backup camera and radio and denied it....absolute NOT trustworthy. Very shady service advisor...doesn't even return calls or emails. Go ...wrecked my backup camera and radio and denied it....absolute NOT trustworthy. Very shady service advisor...doesn't even return calls or emails. Good riddance! More
Orillio (sales dept. ) at the dealership was excellent and extremely helpful. We are very happy with the used vehicle we purchased from him. He immediately contacted us wh ) at the dealership was excellent and extremely helpful. We are very happy with the used vehicle we purchased from him. He immediately contacted us when a used Toyota vehicle arrived at the dealership that was within our price range and that was the model, trim, year, low km. and even colour, that we had told him we wanted. He also arranged for a trade in of our "old' Toyota, More
Had an issue with sunshade on the sun roof and was fixed under warranty, wasn’t fixed properly and taken back to repair at no charge. Less than a year later-same issue and told it was out of warranty and co under warranty, wasn’t fixed properly and taken back to repair at no charge. Less than a year later-same issue and told it was out of warranty and cost me over $3200. 8 months later exact same issue and now they want over $5000 More
Everything was excellent, until after the purchase. The service department destroyed the electrical system, broke the power doors, and ownership was condescending. Will never set foot in this place aga The service department destroyed the electrical system, broke the power doors, and ownership was condescending. Will never set foot in this place again. More
Dale from dealership called me and was very professional. He is working very hard to make Northside Toyota a great dealership. He deserves credit for his integrity and hard work. I appreciate that the own He is working very hard to make Northside Toyota a great dealership. He deserves credit for his integrity and hard work. I appreciate that the owners of Northside Toyota realize that happy customers are repeat customers. I can tell they genuinely want to improve their operation and kudos to them! More
SALES MANAGER IS A BULLY AND RUDE ,,! WENT TO COLLINGWOOD AND MENTIONED SAULT STE MARIE DEALRSHIP . HE SAID THET HEAR ALL KINDS OF BAD THINGS ABOUT THEM . TAKE MY WORD AND DO NOT DEAL WIT WENT TO COLLINGWOOD AND MENTIONED SAULT STE MARIE DEALRSHIP . HE SAID THET HEAR ALL KINDS OF BAD THINGS ABOUT THEM . TAKE MY WORD AND DO NOT DEAL WITH THEM .. I AM GOING TO FILE A COMPLAINT WITH TOYOTA CANADA .... More
I was travelling from North Bay to Thunder Bay. Unfortunately ran over piece of metal and damaged tire. Called Northside Toyota and right away they fit me in. Turns out the tire had to be replac Unfortunately ran over piece of metal and damaged tire. Called Northside Toyota and right away they fit me in. Turns out the tire had to be replaced, I was so pleased that they were able to replace not 1 but 2 tires under my extended care warranty. The entire service team was so accommodating and helpful! The mechanic spoke to me directly to explain the problem and give the solution. My adviser, Chris was awesome and compassionate of my situation. Within a couple hours they had completed the work and I was back on the road to continue my journey. Special thank you to all at Toyota who helped me out! You guys are absolutely amazing! More

