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Northside Mitsubishi
Edmonton, AB
112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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112 Reviews of Northside Mitsubishi
July 24, 2024
If I could give them half a star rating, I would! Worst customer service I have ever received in my life. They sold me a car that didn’t have air conditioning, while promising that I would be schedul Worst customer service I have ever received in my life. They sold me a car that didn’t have air conditioning, while promising that I would be scheduled for the gas to be filled as soon as possible. After that, I just kept getting tossed around for months. Even after I called and explained the fact that myself and my toddler are extremely allergic to dust, pollen and bacteria that generally hangs in the air. I cannot drive around without my windows down due to a heatwave. These people are heartless, do not do business with them unless you want to be treated like garbage. I am a human being and so is my child. We matter. I’m wondering if you would treat us this way if we weren’t people of colour? I’ll get my AC fixed on my own but be rest assured I will not be letting this go. More
by Dorean
Employees Worked With
Chukwuka
May 29, 2024
I regretted buying the phev outlander 2023. The tailgate stopped working suddenly. I took to Edmonton Northside mitsubishi for repair Three times. They couldn't figure out the issue. Kept swapp The tailgate stopped working suddenly. I took to Edmonton Northside mitsubishi for repair Three times. They couldn't figure out the issue. Kept swapping parts from one vehicle and still nothing fixed. Now vehicle stayed for three days without any result. The sad part of it they don't give you a replacement till they get it fixed. I Kept using Uber for my family trips costing me a lot . Now my friend who advised me to choose Toyota Hybrid for the same price is Loughling loudly. My advice avoid this crab and choose another reliable brand and service. More
by sajom2001
Employees Worked With
Laim Muscat
February 07, 2024
After Sales service from this dealership is pathetic. Their Sales Manager & GM EGO is way higher than anything. We are living in a democratic country where we have all rights if we don't like anything we Their Sales Manager & GM EGO is way higher than anything. We are living in a democratic country where we have all rights if we don't like anything we can say but if you say or write a review you will not get any services from this dealership. GM will personally come to you & threat you for not getting any further services until you delete that review. Even if you have given them customers & refer to someone they will not provide you your referral check until you delete the review & apologize to them. More
by Sunny
Employees Worked With
Sales Manager & Sales Person Tyson, Laim Muscat
January 30, 2024
I have never been so disappointed. I bought a brand new 2022 outlander fully loaded. I was driving down the highway and a chrome piece that is attached to the back smaller window flew I bought a brand new 2022 outlander fully loaded. I was driving down the highway and a chrome piece that is attached to the back smaller window flew off. Mitsubishi is REFUSING to cover this under warranty. This is completely unacceptable. They want to charge me 1400 plus labour to have it replaced. THIS IS A MANUFACTURER DEFECT!!!! They are telling me because I don't have the chrome piece they can do a proper investigation to claim warranty. Where along the highway would you like me to go and find this missing piece that FLEW off of my vehicle? This is the first time I have ever bought a brand new vehicle and the service that I've gotten from mitsubishi regarding this matter has destroyed any joy I have had from purchasing a brand new vehicle. DO NOT BUY FROM MITSUBISHI. When your vehicle starts to fall apart and believe me it will They will do what ever they possibly can to get out of warranty. More
by regentgajewski
Employees Worked With
Kristy
July 24, 2023
Have used this dealership for service on my Mitsubishi and recently bought a new to me (used) vehicle from them. They have been top notch in every dealing. They listen to the customer and want to help. and recently bought a new to me (used) vehicle from them. They have been top notch in every dealing. They listen to the customer and want to help. The service provided has been greatly appreciated. I would recommend to anyone. Thank you. More
by Amanta
Employees Worked With
Jay
July 06, 2023
Christy at the front desk was extremely knowledgeable, friendly, courteous and took care of us instantly. Fantastic customer service….thank you for answering all of our questions and providing us with th friendly, courteous and took care of us instantly. Fantastic customer service….thank you for answering all of our questions and providing us with the info that we needed. More
by Grammys
Employees Worked With
Christian
June 11, 2023
Noah,Dominic,Naomi and Liam are all great staff to deal with. I have dealt with many dealership sales staff over the years but none as friendly with great customer satisfaction. Enjoyed buying our new ve with. I have dealt with many dealership sales staff over the years but none as friendly with great customer satisfaction. Enjoyed buying our new vehicle there.. Best dealership ever!! Estelle also is great service dept. I live in Medicine Hat but would certainly deal there again if service of the SUV works out over my owner period. More
by Stan S.
Employees Worked With
Noah-Naomi-Dominic-Estelle, Laim Muscat
