
Northland Volkswagen
Calgary, AB
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Excellent customer service Shopping around for a VW vehicle in Alberta. Came across Northland Volkswagen website. My inquiries were handled by William Wong. Very professional, c Shopping around for a VW vehicle in Alberta. Came across Northland Volkswagen website. My inquiries were handled by William Wong. Very professional, courteous, prompt and accomodating. Although I did not end up purchasing the vehicle, his customer service is absolutely wonderful. Excellent. Highly recommended. More
William Wong We've dealt with Oliver, the store manager before and he was great. He was knowledgable and willing to negotiate for a workable deal. Later, we dealt We've dealt with Oliver, the store manager before and he was great. He was knowledgable and willing to negotiate for a workable deal. Later, we dealt with William. He worked very hard in getting us a deal. He was organized and patient while talking to us. Although the first visit no deal was reached, he was diligent and attentive in looking into other deals. When a better deal became available, he quickly called us and extended the offer. More
Positive Experience in Northland VW I have always been a fan of German made cars. Being an owner of one made me decide to get a VW when I moved to Calgary. I decided on Northland VW sin I have always been a fan of German made cars. Being an owner of one made me decide to get a VW when I moved to Calgary. I decided on Northland VW since it was near my home. I wrote an email to the dealership through their website and in 5 mins, I get a phone call from this pleasant guy, William. He offered to pick me up from my place. William was very professional. He introduced the car I was interested in, the Tiguan and was very thorough with everything. He did his best to give me the best deal. He even went beyond the call of duty. Because he knew I was new in town, he offered me info regarding the best place to shop, dine and play. I was very impressed with the other employees as well. Jared was very prompt in informing me I was approved for financing, Guy was very patient in explaining about the paperwork I needed to sign and Ron made me feel at ease while he introduced the technical aspects of the car. This dealer is the best. I would highly recommend it to anyone who wants to get a VW. More
Received Excellent Service Recently purchased a new vehicle from this dealership. I found they were to the point, helpful, and met all of our needs. We had a set price and vehic Recently purchased a new vehicle from this dealership. I found they were to the point, helpful, and met all of our needs. We had a set price and vehicle in mind going into the dealership, and came out with exactly what we wanted. They worked really hard to meet our budget, and I was very surprised to walk out of there comfortable and happy with our purchase. They also gave us an excellent trade in price, far above what I expected. I would definitely recommend this dealership and would return there myself. William Wong was our sales consult and thought he was friendly, helpful, and got us the price we wanted for the vehicle. More
Friendly, Informative, and Fun Every time I have visited Northland Volkswagen I have been welcomed with warmth, provided with fast and comprehensive service, and given service above Every time I have visited Northland Volkswagen I have been welcomed with warmth, provided with fast and comprehensive service, and given service above and beyond. More
New Volkswagen Tiguan I would recommend this dealer to everyone who is in the market for a new vehicle. Both sales and service departments are amazing, the athmospere ther I would recommend this dealer to everyone who is in the market for a new vehicle. Both sales and service departments are amazing, the athmospere there is excellent. Our consultant was Nikki Ngo, very friendly and knowledgeable girl. All in one our experience with Northland Volkswagen was outstanding, highly recommend to everyone. More
Solid service My experience was very good. I appreciated the "straight shooting" of the sales person. I also appreciated that there was no pushing the sale and I My experience was very good. I appreciated the "straight shooting" of the sales person. I also appreciated that there was no pushing the sale and I felt that the sales person really wanted to ensure that my wife and I bought the right vehicle for us. More
very helpful Very professional and helpful to fulfil our needs. The following service is very good, we appreciate what they have done to us. Will definitely recomm Very professional and helpful to fulfil our needs. The following service is very good, we appreciate what they have done to us. Will definitely recommend to our friends. More
Excellent customer service The salesman and the delivery guy were very good.I had very good experience in dealing with William Wong and Ron Roberts .I wish those two guys all th The salesman and the delivery guy were very good.I had very good experience in dealing with William Wong and Ron Roberts .I wish those two guys all the best in life because they value their jobs and work with passions.I am satisfied with their customer service and I would recommend this dealer to friends and relatives. More
Be Wary of William Wong Be wary when you buy a car from Northland Volkswagen. My boyfriend and I bought a brand new Tiguan from this dealership in September 2015. The salesma Be wary when you buy a car from Northland Volkswagen. My boyfriend and I bought a brand new Tiguan from this dealership in September 2015. The salesman was William Wong. He equated a few hundred dollars of discount as "free first year maintenance". And he will repeat the phrase a few time in the sales pitch that it created the perception that the first year's maintenance is included. Be careful when dealing with William, he's very sneaky. Looking back, we'd not have bought the car from him for sure. We are relatively intelligent people, so good for him for able to fool us. More